Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.02

4.0 Rating 4,969 Reviews

75 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer came in to fix the dishwasher. There are 2 issues that I have with this job: 1. Engineer suggested that the flow through heater of the beko dishwasher isn't working and needs to be replaced. On asking price, I was told it was about 40 pound. I agreed to him, trusting the engineer and the company didn't check the price online. At the end I was charged about 68 pound for the part that costs about 42 on beko's website. I called the company and explained them but the response was this is our marketing price and since it was provided to you on the spot, it will be more than what you see online. Sorry but that is when I lost the trust in repairs4u. 2. 2 days after this, I now discover there is water all over the area around the dishwasher and if I step anywhere close to the dishwasher, water is coming out of my wooden flooring. I feel there is a leak somewhere causing this but when I spoke to the representative, I was told the earliest the engineer can come to see this is in 3 days. With water leak and spoiling my flooring, I am totally disappointed to hear this response. I am not sure if there is anyway to complain about this as the representative said she is the only one working at the moment. Id appreciate if someone calls and gets this matter sorted for me.”

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Posted 8 years ago

“Very pleased with engineer.prompt,efficient and friendly.”

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(And) - Posted 8 years ago

“Poor communication.... Had to chase Finally got back to me with an unrealistic quote. I ordered the part delivered the following day and fitted that night”

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Posted 8 years ago

“Able to book fast response. turned up on time. Identified problem on Dishwasher. No repair required. New Dishwasher needed.”

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Posted 8 years ago

“Excellent service all round .The call out was done the day after the initial contact was made. Would be very happy to recommend .”

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Posted 8 years ago

“Very expensive way to learn my fridge was dead. Have learned my lesson.”

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Posted 8 years ago

“THEY DID NIT TURN CALL 5 times and lie that were on their way”

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Posted 8 years ago

“Service engineer phone on the appointed day to advise time attending. Arrived on time and undertook repair as reported Excellent service undertaken by a very professional person”

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Posted 8 years ago

“It was difficult to communicate with the repairman because of the standard of his English.”

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Posted 8 years ago

“Globe has were efficient and quick, I could not have asked for more.”

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Posted 8 years ago

“Very receptive, quick and efficient.”

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Posted 8 years ago

“When I booked the call out, I clearly stated the washing machine model and that the bearings had gone. The service engineer arrived and confirmed the bearings had gone. He also said that it was too expensive to repair. The 15 minute visit cost me £90. Perhaps they could have told me it was too expensive to repair when I booked.”

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Posted 8 years ago

“The repair man came as planned but we are still waiting for the spare part which is vital as our frig door does not shut and we are losing energy plus food.”

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Posted 8 years ago

“On first contacting Glotech the call handler tried to persuade me to buy a new cooker rather than repair mine! Not a good start. Booked an engineer visit. Chap who came out was pleasant enough but didn't even I still much confidence. Said I needed a part which he ordered. Then two days later got a phone call from the office telling me I had to pay the £120 parts cost up front before they would order it. Apparently this is Company policy if they don't have the part in stock. It prevents me from cancelling the repair after I agree to go ahead. After negotiating with her we agreed I would pay half of the parts cost. Then 48 hours later I got another call saying the part I needed was no longer available so they couldn't repair my oven now (cue more sales pitch to get me to buy a new one from them) . Now I had to wait 5 days to get my £69 back again. NOT IMPRESSED AND CERTAINLY WON'T BE USING GLOTECH AGAIN.”

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Posted 8 years ago

“issue sorted quickly, efficient service”

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Posted 8 years ago

“Was kept informed of arrival time and job fixed promptly at advertised price”

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Posted 8 years ago

“The engineer was on time and polite. He had a record of my oven's model and serial number from a visit a few years earlier so came prepared with new parts. He replaced the part without having to order it which saved me time. I was happy with the work and cost.”

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Posted 8 years ago

“Had to wait an additional day as engineering went sick, and thought the service was very expensive”

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Posted 8 years ago

“We are very pleased with the service's he left the dish washer in working very please with the service we give five stars for the service provided”

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(Ko) - Posted 8 years ago

“The engineer is very knowledgeable and nice. Good job GLOTECH.”

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(Tim) - Posted 8 years ago

Glotech Repairs is rated 4.0 based on 4,969 reviews