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Glotech Repairs Reviews

4.1 Rating 4,809 Reviews
77 %
of reviewers recommend Glotech Repairs
4.1
Based on 4,809 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Impossible to speak to anyone on the phone.Iwas caller no 2 for 45 minutes. Appointment cancelled for next week but rescheduled for today. No one turned up and no phone call to explain why.Money forbear was paid up front and to date no repair had ben done. BEWARE. Dreadful service
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Posted 3 years ago
Unfortunately my fridge freezer was beyond economical repair, but the engineer gave me some great advice on a replacement so I am satisfied with the service.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,
Posted 3 years ago
We have not yet had the work done however regarding my initial phone call the member of staff was very helpful and friendly and setting up the appointment was quick and easy.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,
Posted 3 years ago
The engineer turned up late…. Such a POOR service
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Posted 3 years ago
I am very happy with the service I received from Glotech. Jess diagnosed the problem and fixed it on the same day and was efficient and friendly. The charge was reasonable and fair.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,
Posted 3 years ago
Excellent service, efficient repair
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Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,
Posted 3 years ago
Quick and efficient repair.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,
Posted 3 years ago
Very pleased and impressed with the service. Gavin the repair man was so professional and the job was done quickly and efficiently. Also a kind and friendly man. Will recommend you to friends and family. Thank you.
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Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,
Posted 3 years ago
Was fixed and resolved in no time flat. Really efficient repair job, thanks
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Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this on. Kind regards,
Posted 3 years ago
Excellent service
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Excellent engineer
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Quick response, super nice engineer, great communication all the way through to resolution.
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Knowledgeable and experienced engineer inspired confidence
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Excellent service and oven repaired without drama!
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Excellent service. Came when they said they would which is unusual these days. Very polite helpful technician.
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
I would not hesitate in using Glotech Repairs in the future. What impressed me was their immediate response to any correspondence, which can be a rare thing in today's workplace. I contacted Glotech last Monday and an engineer was with me Wednesday morning. I found Max and Tasha polite and helpful. I highly recommend this company.
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Excellent service. Engineer was first class. Would highly recommend.
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Booked a repair nov 2021 , engineer came messed my dryer up put wrong part in it over heated so £100 later no dryer came again changed part no luck I complained to company they sent 2 guys who said it was non repairable had to buy a new dryer January an engineer turned up 8am in morning with a dryer we had no reply’s to emails calls etc told him I had to buy a new one he said I will take it back and the manager will contact you well it’s April no contact I’m seeking legal advice if it wasn’t for Covid I would of taken this further before. I can’t say it loud enough do not trust this company they left me with no dryer which was in excellent condition and out of pocket £100 and incompetent engineers
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Posted 3 years ago
Subject to ongoing usage, I'm very happy with the repair. Engineers arrived on time and were clean and efficient (and polite). The job was done in a relatively short time and the machine is now working. The company have provided contact details for any problems arising from the repair.
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Brilliant Andrew Pickers was the engineer that fixed my oven. He was on time very polite could not wish for a better service . So in future the only place I am going to for my repairs is glotech. I would highly recommend this company. Thank you so much Mrs I Wood
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Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I will be sure to pass this back on to our friendly engineer and team. Kind regards,
Posted 3 years ago
Glotech Repairs is rated 4.1 based on 4,809 reviews