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Glotech Repairs Reviews

4.0 Rating 4,924 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,924 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
The plumbers (Appliance Repair Specialist) misdiagnosed the dishwasher fault, put in 2 new parts which didn't solve problem, didn't show up on 3 occasions, impossible to contact the office (they did not return calls either) and plumber has stopped picking up my calls or calling back despite saying he would try another repair. We are currently waiting to see if they will reimburse the cost of unnecessary parts (£111).
Helpful Report
Posted 8 years ago
Alex was excellent. The job was very difficult but he found a solution. Thank you
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(Alx) - Posted 8 years ago
alex was most helpful, and very professional,and most polite ty x
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(Alx) - Posted 8 years ago
Work was subcontracted to oven concepts who cancelled the day before they were supposed to come. Rebooked for the following week and the surly/ aggressive engineer broke an additional part which he did not take responsibility for. This left us without the oven for another week and cost us an additional amount. The final appointment was booked for a Saturday between 8-1pm and the engineer did not turn up until 2pm. No call to let us know until 1pm. Despite writing and speaking to someone on the phone I have not received any apology. Don't be misled into thinking this is a local company.
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Posted 8 years ago
Excellent service. Helpful engineer.
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(Tim) - Posted 8 years ago
Engineer came start of Nov, had a quick look at dishwasher and said it needed new pump. Came back and fitted new one, said it needed a few days to settle. Still not working so arranged another appointment, they came this week, did a more thorough check, now saying it needs new power board, still waiting to hear, so nearly a month gone by without situation being resolved
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Posted 8 years ago
Great service at a good price. Really appreciated your creative solution to my Samsung washing machine breakdown.
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Posted 8 years ago
Engineer arrived on time, was polite and courteous and fixed my dishwasher quickly. Good to their promise of a fixed fee for labour; they had to order the part and there was no labour charge for the return visit. I would definitely use them again.
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Posted 8 years ago
Didn't turn up for the pre booked appointment
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Posted 8 years ago
Great service, on time and efficient.
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Posted 8 years ago
Your service was good and repair was done quickly. However as you said I have a Garantee for this service. Well I have not had my receipt of my payment to you. Helen Hepburn.
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Posted 8 years ago
The repair man arrived promptly, identified the problem very quickly and fixed it in no time. He also explained how to avoid the problem in future. All in all, it took him no more than 20 minutes to sort the whole thing out. Very pleased with the service.
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Posted 8 years ago
The engineer cleared the problem quickly and efficiently and advised me on a couple of issues regarding my washing machine
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Posted 8 years ago
I was confuse when I received an email from Repair4U, but I received an email from you the day after. The washing machine was not fix. The engineer spend long time on the mb. The engenieer left water on the floor. so I have to ash to clear and I provided a towel. The engineer said that we have to replace the a part "Module" I received a phone call two day after regardi the replaxcement of the module. The part cost was about £450 so I said that was far too expensive for a 7 years old washing machine. I have ask a written quote by email to discuss with my wife but I haven't received yet. Today I have send and emeil about the part price.
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Posted 8 years ago
Engineer appear to know what he was taking about however due to waiting on part we are still awaiting on outcome
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Posted 8 years ago
Arrived promptly. Fixed problem efficiently and offered advice to prevent problem recurring.
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Posted 8 years ago
First class attention , prompt action and excellent on site performance b y an expert engineer
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Posted 8 years ago
Had my cooker checked and they seem to find the problem and so was happy to know that it would be fixed. The engineer came back and week later but only to find out that he had the wrong part for my cooker. And the price for the part was more that I saw online from the same cooker manufactory
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Posted 8 years ago
Punctual. Fixed the problem. Pleasant individual
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Posted 8 years ago
my request was not registered waited in most of the day. the appointment was rearranged and executed superbly by oven concepts 10 out of 10
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Posted 8 years ago
Glotech Repairs is rated 4.0 based on 4,924 reviews