Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,804 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,804 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£100 to be told my washer dryer (6 years old) needs £400 of repairs. Engineer was talking in a technical language which was uncomprehensible. Rang for a written diagnostic report. Not available. Avoid this company at all costs. Will be seeking legal advice.”

Helpful Report

Posted 2 years ago

“Carlos and Callum were prompt, efficient and professional. They fixed the issue very quickly, including managing a very difficult kitchen system just to get to the washing machine, would recommend the firm highly.”

Helpful Report

Posted 2 years ago

“Excellent service. The engineer knew exactly why our Samsung fridge/freezer was leaking water and knew how to fix it. It's now working perfectly.”

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Posted 2 years ago

“First class. Came when they said they would. Solved the problem immediately. Job done in no more than 20 minutes. Reasonable price. Brilliant. Thank you.”

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Posted 2 years ago

“Great service. Friendly customer service, would use again.”

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Posted 2 years ago

“The chap turned up on Wednesday and after some brief checks told me there was a blockage, which seems to have cleared I was told. Ran the dishwasher Wednesday night on a short programme and it stopped working after 6 minutes, with water in the bottom of the dishwasher, so the problem has not been resolved. I would really like the matter resolved on the second visit next Tuesday .”

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Posted 2 years ago

“We contacted Glotech via the web page on a Sunday, we were offered a Tuesday appointment. This was attended on time and a complete job completed after information given on what was required. An excellent service all round.”

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Posted 2 years ago

“Alex provided immediate feedback on arrival. Whilst there was nothing he could do, he still made recommendations. Seem less booking of an engineer slot. Great service!”

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Posted 2 years ago

“I been left feeling a little bit ripped off to be honest it may of been partly my own fault for doing half the work prior to the technician coming out he asked me what I had done and checked then popped his hand inside of the drum gave it a little turn and said yep your right needs a motor. Then gave me a price on a motor and said it may not fix it so I declined he asked me to settle the bill and was gone within 10 mins.”

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Posted 2 years ago

“Alex arrived on time, was polite and was able to solve the problem quickly.”

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Posted 2 years ago

“Emma asked me to pay the engineer first visited £89. but no problem has been solved. I have not yet received a report after emailed twice.”

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Posted 2 years ago

“The easy booking process and very well-qualified professional visited on time and fixed the problem.”

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Posted 2 years ago

“Good service with customer help line n repairs”

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Posted 2 years ago

“Alex was great. Turned up early and quickly identified the problem.”

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Posted 2 years ago

“Told a repairer would come at 3pm, so got home for 3pm. Stayed in rest of afternoon. Nothing. Asked company to call me first thing. Nothing. Called them. Repairer had come at 2.30. Wrong time. No message.”

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Posted 2 years ago

“Quick to come, efficient and not costly”

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Posted 2 years ago

“There was a quick response to my call but it took the engineer about 10 mins to tell me it wasn't financially worth repairing my Siemens dishwasher. I was charged a huge sum for that quick diagnosis eventhough I am purchasing a new machine from you.”

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Posted 2 years ago

“George was extremely thorough and professional. Fantastic service - would highly recommend.”

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Posted 2 years ago

“The engineer came to repair the inlet drain on Thursday, 13th July, and 15 minutes after he left the problem still existed. I asked if he could come back and was told he had no hands-off phone - in this day and age!! I suggested he come on Saturday and they said they had few staff working then. It is now down for repair on Tuesday, the 25th, 5 days later. My days are extremely busy, caring for a disabled husband with dementia so I can't just drop everything to wait for an engineer to come without some sort of time given. Glotech were quick enough to take the £125.94 for botching up the job.”

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Posted 2 years ago

“Great service offered. Engineer was efficient and professional.”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,804 reviews