Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.02

4.0 Rating 4,970 Reviews

75 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,970 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

Write Your review

Tell us how Glotech Repairs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with Andy very professional and knowledgeable would recommend Glotech”

Helpful Report

(And) - Posted 8 years ago

“Fantastic service. Ascertained problem immediately. Thank you.”

Helpful Report

(And) - Posted 8 years ago

“The compressor you was going to change on my fridge freezer was double the price ,I no there are gas to replace but not that much .”

Helpful Report

Posted 8 years ago

“My washing machine is fixed. Hooray!!”

Helpful Report

Posted 8 years ago

“Engineer arrived soon after booking. Very police and got on with the task in hand - repairing our main oven which had blown the heating element.”

Helpful Report

Posted 8 years ago

“Very useful, the technician even checked and fixed another appliance of ours within the same call”

Helpful Report

Posted 8 years ago

“Initially the repair was arranged for the next day, but no one turned up. When I phoned I was told that a message had been left, rearranging for 5 days later (my fault for not picking up the message). The washing machine hasnow just been repaired and I have put my first load on, and there is a rattling noise when it spins. I have phoned and been told the engineer will get back to me, but nothing so far. Will I have to pay again?”

Helpful Report

Posted 8 years ago

“They came on time as sheduled, and repaired the washing machine handle professionally.”

Helpful Report

Posted 8 years ago

“Engineer was on time very polite, helpful and efficient.”

Helpful Report

Posted 8 years ago

“Booking an appointment very easy, and engineer sorted out our problem very quickly in a friendly manner”

Helpful Report

Posted 8 years ago

“Arrived when promised. Phoned beforehand to say when they would be arriving. Paid in cash but wasn't given a receipt which I would have liked.”

Helpful Report

Posted 8 years ago

“Very pleased with the service. He explained clearly what was the problem and best solution to get machine working immediately.”

Helpful Report

Posted 8 years ago

“Couldn't fix the tumble dryer. Didn't order the part until I spent 40 mins on the phone to the company that you subbed it out too. They were not going to order it until the following day. Having ordered it there express delivery takes 3vdays to arrive which is ridiculous as Espares do it next day, as do most companies. It will have taken over a week to repair. Next time we will go with an aeg agent who will carry on the van the part as it wasn't an unusual one. Very unhappy.”

Helpful Report

Posted 8 years ago

Dear Mr Weekes Thank you for your feedback and we are disappointed our service did not live up to your expectations. We would like to apologise if you felt we were delaying the ordering of the spare part; this was not the case nor our intention. There is a cut-off point each day to place orders for spares. As this point was missed even ordering on the same day would not have been processed by the supplier until the following day. Whilst we understand certain independent suppliers may be able to provide a next day delivery, to provide the highest quality products we source our spares directly from manufacturers and avoid the 'middle-men'. Unfortunately some manufacturers do provide a lead time of 3-5 working days, as on this occasion, which has led to your dissatisfaction. As one of the leading repairers in the country, repairing almost all makes and models of appliances, we do our utmost to ensure we keep a good range of commonly used spares with us. On rare occasions we do fall short where we don't have something on our van due to the ever-changing market. We would like to once again apologise and are disappointed we did not meet your expectations on this occasion, and hope you may give us another chance in the future should the need arise. Kind Regards, Glotech Repairs

Posted 8 years ago

“Excellent service - young chap came out to repair my mums tumble dryer - she's in her 80s. He was incredibly polite and patient with her "a lovely young man" Would definitely use again”

Helpful Report

Posted 8 years ago

“I was able to book an appointment easily and received confirmation.The engineer turned up on time & fixed the problem”

Helpful Report

Posted 8 years ago

“Nice freindly helpful chap”

Helpful Report

Posted 8 years ago

“Prompt response time and efficient engineer even though the appliance was effectively beyond repair.”

Helpful Report

Posted 8 years ago

“You took 2 days to come out which is pretty quick. I like the fixed charge for labour. The chap that fixed it needed to order a part but was back the next day without fail. Basically it was an efficient operation and made a customer happy.”

Helpful Report

Posted 8 years ago

“I booked an appointment for Wednesday morning between 8am and 1pm, I took a morning off work and waited and no one came. I tried to call the repair man, the name you emailed me but no reply and no answer to my message I tried to email your customer services and again no response, I have now booked a local repair man direct to come out, the experience of booking through Glotech was unfortunately a waste of time.”

Helpful Report

Posted 8 years ago

“Quick response - and great service”

Helpful Report

Posted 8 years ago

Glotech Repairs is rated 4.0 based on 4,970 reviews