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Glotech Repairs Reviews

4.0 Rating 4,924 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,924 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Easy to book, efficient service. Dishwasher all fixed!
Helpful Report
Posted 8 years ago
Alex came and fixed my machine , he was very helpful , proffesional, and thorough . Very happy withb the service i received .
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(Alx) - Posted 8 years ago
Engineer arrived on time, recognised quickly the problem. New part fitted and tumble dryer now working..
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Posted 8 years ago
Good service, polite engineer. Arrived on time
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Posted 8 years ago
Fast friendly efficient service reasonably priced
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Posted 8 years ago
When the engineer came to mend the washer drier he did not run any tests. He only wrote down the serial number to order the parts. When I booked I had said the parts that were needed. I could have given the serial number over the phone. Since the all out the company have continually not got back to me when they said the order the parts and book the time to actually come and repair the machine. A week later it has stil not been fixed. Very frustrating.
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Posted 8 years ago
Excellent, speedy, efficient service. Will certainly recommend and use again ourselves.
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Posted 8 years ago
Prompt, polite and competent.
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Posted 8 years ago
Advertised as £59 call out in large numbers - but smaller writing reveals +vat. I should have spotted it but I didn't under pressure of family/work life. Total rip off at that price. Also I noted that the drum in the machine would need replacing on the call out form - the unavoidable cost of this was £261. This is obviously not worth replacing which you would have known from the details I sent. I therefore spent £70 for a call out that lasted less than 5mins. If you did care about customers and them reusing you or recommending you then why not consider a simple phone call to warn that the cost of repair would outweigh the price of a new machine. You may not have made money from me that day but I would have appreciated the honesty and definitely called again when needing repairs. The repair man sent was polite and honest which is a positive but it was painful to pay him £70 for doing absolutely nothing - money we can ill afford. Not a fair system for customers. I feel I've been taken for a ride!
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Posted 8 years ago
The engineer arrived on time, was friendly. Hopefully has found the fault and will be returning with the new part next week
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Posted 8 years ago
On third visit by a third engineer (Alex) he has sorted y machine he listened to the issues with the machine and actually looked further than the front of the pump and found the actual issue rather than saying it was blocked by a screw and leave it at that. Neither two first engineers tested machine on arrival or departure. Yet Alex tested on arrival and departure.
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(Alx) - Posted 8 years ago
Temitope was very good. Efficiently sorted out our washing machine problem, as he has done before.
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Posted 8 years ago
Very good service, on time and very helpful and friendly,. Repair completed promptly and efficiently, regards, Claire Bignell
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(Alx) - Posted 8 years ago
The repair was to my elderly mum's fridge freezer and the engineer was very prompt and phoned to let me know what he had done and the cost etc, as I could not be there. I was very impressed with the service.
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Posted 8 years ago
The engineer was booked to come between 12 and 5pm, I was at home all day and no one turned up. Apparently there was some mix up over paperwork? My partner Ian has rebooked, you have an engineer coming out tomorrow between 12 and 5pm he has signed up to pay £15 a month for a year.
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Posted 8 years ago
From my initial call to Glotech, the customer service I received was fantastic. The parts needed for our Oven repair were checked on my booking call, I was advised when they had arrived and the engineer on the day called to confirm when he would be with us. Professional and friendly service. I have no hesitation in recommending Glotech.
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Posted 8 years ago
Prompt & great service
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Posted 8 years ago
Really great Knew what could be the problem and resolved it in no time. Excellent service
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(Ko) - Posted 8 years ago
Nice Friendly worker clean And tidy
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(Ko) - Posted 8 years ago
What a brilliant engineer, he was helpful and knowledgeable, fixed my job fast and friendly. Brilliant
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(And) - Posted 8 years ago
Glotech Repairs is rated 4.0 based on 4,924 reviews