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Glotech Repairs Reviews

4.0 Rating 4,924 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,924 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
The engineer arrived as expected and examined the fridge. He was very clear about the procedures that needed to follow as the fault could not be rectified. He took photographs of the fridge seal which was split in 2 places. He left instructions and a number to call if I was not contacted in the next 2-3 days after he would submit his report with photographic evidence. At the end of the week I made a call to Glotech. I am still waiting for Glotech to get back to me with the outcome of the search for replacement parts.
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Posted 8 years ago
Great friendly and efficient service. Repair sorted in no time.
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Posted 8 years ago
Polite, friendly thorough staff. Very happy to recommend
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Posted 8 years ago
Prompt efficient servie, helpful professional technician attended
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Posted 8 years ago
We’re quick and efficient
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Posted 8 years ago
Job not finished he will be back Tuesday with new element.
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Posted 8 years ago
Engineer polite and pleasant. He thought the dishwasher was working after his first visit but had to return the next day when the same error message appeared. He then informed me that the repair would cost more than a new machine. I was grateful there was only a one of labour charge.
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Posted 8 years ago
I rang Glotech because my Miele washing machine was making a crunching sound on rotation. I had an engineer sent from repair4u. He came ,swirled the drum and said it was damaged. 7 minutes later he left and said could not repair as it needed a new drum. Cost £104 for call out. Later they rang me to say the drum with another small part cost £800! . I ordered a new machine. What I recanted was the paying full call out when he did not repair and left with 10 minutes. They should have charged me for half an hour only. Won't use either company again.
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Posted 8 years ago
Our rented property needed the handle on the washing machine repaired. We have a policy to fix our machines. The repair was sorted in 2 days by a friendly and very helpful man. I cannot speak more highly of the service we received and will certainly use them again.
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Posted 8 years ago
Excellent service engineer polite and respectful. Would recommend you company to friends.
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Posted 8 years ago
First the date of the original callout was put back from Monday to Friday. Second we were told to expect a call on the Friday between 8-9 to alert the expected arrival for the repair. We arranged work schedules accordingly to take time off. We did not receive a call. I called at c9.30 and spent about 20 minutes without getting a response on when to expect a visit. Eventually we received a call later in the morning it would be 3-6pm. Next we heard a call at 5.50pm to say he would be late. The problem was a straightforward one (the spark generator had gone). I'm sure it could have been dealt with in ten minutes. He decided to dismantle the hob completely and string it out for half an hour (still meaning the labour charge is £190 inc vat per hour). The full fee was £149. Then he tells me that he spent time calling me for 15 minutes this morning at 8.15 but the line was engaged. This is a lie. We have an answering machine so he could have left a message. We were not tied up on the phone at this time. Needless to say we will not use you again.
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Posted 8 years ago
Perfect job, fridge is working perfectly now
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(Ko) - Posted 8 years ago
Quick response to my request for a visit. Helpful, polite repairer who came within the time slot allocated. Thank you
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Posted 8 years ago
Fantastic service from courtesy call to completion of two jobs. Very friendly and very helpful.
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(And) - Posted 8 years ago
Replaced the heater in our Beko washing machine and got the motor going by removing fluff. Good advice for not letting it happen again. Warranty runs out in 5 months but will renew as in 20 odd years never had a faulty dishwasher before.
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Posted 8 years ago
Thanks for getting my dryer up and running really quickly! And thanks for coming back when I didn't open the door!
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(Ko) - Posted 8 years ago
Was very quick and efficient but would of given 5 stars if he arrived between the time slot suggested. Other than that I was pleased with the work.
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Posted 8 years ago
Kevin came to my house to replace my door and I can honestly say he was an absolute gentleman and a pleasure to have in my home. He fixed my problem with ease and very professionally..brilliant engineer!
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(Ko) - Posted 8 years ago
Very good service but too expensive. I will not be using this service again.
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Posted 8 years ago
Efficient punctual and friendly staff. Swift follow up on arrangements for replacement and refitting of integrated dishwasher.
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Posted 8 years ago
Glotech Repairs is rated 4.0 based on 4,924 reviews