Glotech Repairs Reviews

4.2 Rating 4,590 Reviews
79 %
of reviewers recommend Glotech Repairs
4.2
Based on 4,590 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Your service man was very helpful - tried one possibility for the fault. When that didn't solve it on its own, and it became very obvious that an expensive repair was necessary, I decided to replace the machine, which was quite old. He then continued to be helpful - suggesting a suitable replacement and a firm to use.
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Posted 7 months ago
Unfortunately the door seal on my washing machine started leaking. I emailed Glotech through their online booking service detailing what the fault was and asked for a visit. One of their engineers arrived on time and carried out an assessment of the work and parts that were needed. The part was ordered and another visit arranged to complete the repair. The part was in after a couple of days and the repair was carried out without any issues. All in all, a friendly and efficient service. I would recommend them to anyone who lives within the area that Glotech covers.
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Posted 7 months ago
George wasa fantastic engineer, I really appreciated his honesty regarding my broken fridge , and discussing my options with me this will always be my go too company when I need help
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Posted 7 months ago
Came very quickly repair carried out very efficiently
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Posted 7 months ago
Great service
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Posted 7 months ago
Simple to book online, and next-day service. Engineer courteous and quick.
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Posted 7 months ago
both engineers that came were super friendly and great. dealing with glotch n phone was easy. all was reasonably priced, one off fee and not trying to upsell some monthly plan or something
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Posted 7 months ago
The service provided is excellent. Making an appointment is straightforward and the engineers I have arrive at the time specified. I was particularly impressed by the last service engineer who came and identified a problem that had been overlooked before and since then my dishwasher has been working perfectly.
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Posted 7 months ago
excellent service
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Posted 7 months ago
I feel a bit bad writing this as a one-star review and '0 - would definitely not recommend' but I feel the callout charge is prohibitively high when no repair can be implemented. To have to pay almost £100 for a five-minute, superficial inspection just to declare a machine broken beyond repair is just not acceptable. If there was a lower-tier rate for assessment, allowing you to make an informed decision on whether to ask them to carry out the repair or not I would be able to recommend them as the process and engineer were very efficient. Really disappointed as I hate the disposable culture we seemingly have to live with due to the lack of affordable alternatives.
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Posted 7 months ago
The service technician Alex was great, professional and friendly. There was a slight delay on the part of Glowtech in getting the part to him, but apart from that good service from Glowtech.
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Posted 7 months ago
Our engineer, Jacob, was efficient, polite and helpful. He fixed our washing machine (it was not draining) and explained why it had become blocked. All with the minimum of fuss.
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Posted 7 months ago
Although unable to fix, (it's quite a unique item), did not charge me.
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Posted 7 months ago
We sorted it out between ourselves with the help of the compressor to move a prune stone working ok now John
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Posted 7 months ago
Gerry (engineer) was polite & friendly. very knowledgeable and was able to solve my issues with my fridge.Would not hesitate to recommend him to anyone.
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Posted 7 months ago
Very professional helpful friendly staff
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Posted 7 months ago
Very pleasant and efficient engineer
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Posted 7 months ago
Promised to come on Friday but cancelled at the last minute.
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Posted 7 months ago
Lovely operative. Explained the issue. Job done. I would definitely use again.
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Posted 7 months ago
Very good on line booking system & communication , engineer was excellent, arrived on time as advised , professional & friendly whilst being very productive, no time wasting or follow up call required.
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Posted 7 months ago
Glotech Repairs is rated 4.2 based on 4,590 reviews