Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.74

4.7 Rating 3,178 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well there's nothing I can say in your favour at this point of time having had the van reg no cf63dua nearly 2 months and still no tax disc and still no documents what more can I say”

Helpful Report

Posted 11 years ago

Continued apologies for this unacceptable situation. We are in regular contact with the supplying Ford Dealer, the DVLA and yourselves to get this issue resolved. As you’re aware the new Tax Disc system introduced last year allows the Dealer to deliver new vehicles without Tax Discs which is then typically posted to the customer within 14 days. Unfortunately although the Ford dealer posted the tax disc out recorded delivery it never arrived. To obtain a duplicate is a relatively simple process, you just need to take your V5 (logbook) to a larger post office and they’ll issue a duplicate for you. Unfortunately the Ford dealer sent the V5 to you in the same envelope as the tax disc so we’ve had to obtain a duplicate V5 as well, this can take a couple of weeks for the DVLA to process but my understanding is that this should be with you in the next couple of days. I do sincerely apologise for the unacceptable service you have received, we will get this resolved.

Posted 11 years ago

Global Van Solutions is rated 4.7 based on 3,178 reviews