Where to start A. ( brand new ) van fully paid for was delivered dirty with 185 miles on the clock B. The ply linining wasn't done but was paid for C. There was and still isn't 3 weeks later a sd card for the built in sat nav obviously I've paid for this D . The ply lining was eventually fitted after being let down 3 times (but ) is unbelievably rough could do better my self Will do when I buy my next vehicle I've complained about this but after 5 days still had no reply I no slot of the things are out of global vans hands But you use these company's so things need to be looked at The service just went down hill once I handed the money over £22,500 is a lot so I would expect better really maybe on the next vehicle it's worth going to a main dealer little bit more expensive but probably get better after care