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Global Van Solutions Reviews

4.7 Rating 3,246 Reviews
92 %
of reviewers recommend Global Van Solutions
4.7
Based on 3,246 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
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Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Anonymous
Anonymous  // 01/01/2019
So far Stewart has been brilliant, all my questions answered promptly and very knowledgeable!
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Posted 4 hours ago
Very quick and efficient service at Global Vans. Vehicle delivered within 2 weeks. Thanks Stew and the team
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Posted 1 day ago
Got my VW transporter delivered but no one been told me the van will be driven on the road for 7 hours and done 245 miles absolutely come dirty it’s absolutely ridiculous
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Posted 2 days ago
Hi Genadij. thank you for your feedback. In most cases vans are delivered by road from the manufacturer's central compound. We would expect the delivery to driver to wash off any major road dirt nearby before handover, I have asked our aftersales dept. to look into your case and we'll be in contact shortly. Thank you for your business.
Posted 1 day ago
Another smooth process from start to finish. Thanks Shaun and the team once again. Two additional vans added to the fleet
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Posted 4 days ago
Absolutely fantastic service, John M sorted me out in my time of need, went above and beyond to get me a van on a great deal. Over the moon, highly recommend !
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Posted 5 days ago
John was brilliant from start to finish, he got me amazing deal on my van really happy
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Posted 6 days ago
Ben Pomphrey has dealt with a number of lease vehicles for us over the last few years and has always been fantastic from beginning to end. He keeps us totally informed during the process and ensures all goes smoothly. Always such an easy process. We’re very grateful for Ben’s expertise and assistance! Thank you Ben! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Posted 6 days ago
Yet again, Ben smashes it. Great price, no messing around. I've had a vw passatt, audi a4, volvo (yesterday) transit limited x2, courier and a dropside.... all sorted rapidly and very efficient. I recommend ben to everyone.. this sounds like a fake review 🤣 but he is the kiddie Thanks again.
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Posted 1 week ago
Christian at Global Vans was brilliant from start to finish. He helped us secure the right van at the right deal and kept communication clear and prompt throughout. This was our first lease with Global Vans, and we’ll definitely be back when our other vans are up for renewal. Highly recommended!
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Posted 1 week ago
Emily knowledge was fantastic about the van i was interested in, The experience was so quick and seamless. Great service and would highly recommend.
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Posted 1 week ago
Tom at global Van, from start to finish was amazing, very helpful and patient, will definitely get all my company vehicles from them.
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Posted 2 weeks ago
Very bad aftercare have had my balloon payment taken on a finance plan with them it has now benn over 4 months and still have a overdue balance with the lease company as they still haven’t paid it even though I’m paying the finance and they don’t have the decency to reply to email or answer the phone as they are all never at there desk, lunch , or on holiday apparently
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Posted 2 weeks ago
Hi Ben, thank you for your feedback. I've asked the head of the end of lease team to give you a call to resolve any outstanding issues.
Posted 1 week ago
Had a really positive experience at Global Vans. Kalan was extremely helpful and genuinely customer-focused. Even after I’d agreed to the initial offer, he came back with an even better deal, which I really appreciated. Excellent service throughout
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Posted 2 weeks ago
Global vans and in particular justin (ext. 104) has always been a dream to work with. Clear pricing, great service and always ready to help
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Posted 2 weeks ago
We used Global Vans for the first time recently and it was our first time using them for a van purchase as a Business. It was a relatively seamless process and Isaac Ratcliffe was helpful, knowledgeable and proactive in fulfilling our needs in a timely fashion. Will be back to to business again as we grow I'm sure!
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Posted 2 weeks ago
Excellent prompt service from inquiry to van being delivered, dealt with Connor who was a pleasure to deal with, informative and nothing too much trouble. A great experience.
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Posted 3 weeks ago
Charlie Conway explained everything in such a way it made me comfortable using this company.
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Posted 3 weeks ago
Justin was so helpful with our order and made sure everything ran smoothly, all the way to delivery
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Posted 3 weeks ago
We've been using global vans for over 5 years and have leased more than 20 vehicles. So far so good! Justin and his team have provided an excellent service throughout
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Posted 3 weeks ago
They are extremely professional and never pushy. I dealt with John Misljen and was very impressed with his whole attitude. He was happy to give us alternative deals without hesitation and always called back when he said he would. He got us the van we wanted at a very good rate and we definitely use John at Global for any future purchases Regards Keith.
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Posted 3 weeks ago
Global Van Solutions is rated 4.7 based on 3,246 reviews