Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.73

4.7 Rating 3,034 Reviews

92 %

of reviewers recommend Global Van Solutions

4.7

Based on 3,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Genuinely I was very happy with the service...Elliott the sales guy was fantastic...quick and professional throughout...Konni in deliveries was easy to contact and quick to reply and although there were a couple of delays due to the e-signing of forms which set delivery back a week the van still arrived within a month from the initial quote...Exactly as stated and ordered...Francis the delivery driver was cool and on time...I would recommend Global and will use again.”

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Posted 2 months ago

“Great assistance from Ellen so far. Have been approved for the vehicle and now waiting for the vehicle to arrive in approximately 3 weeks.”

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Posted 3 months ago

“Nick was a great help in selecting and getting best price for the van I wanted. I had originally given back word on the van I wanted due to unforeseen circumstances. I then was back in the market a few weeks later and Nick managed to get the same deal I was originally offered. Throughout the process nick kept me informed and chased up any questions I had. The van was delivered promptly but without the added extras I had ordered. Nick was on this straight away and the extras were fitted within a week. Great company and I will be using again.”

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Posted 3 months ago

“Great service from Christian Skene”

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Posted 4 months ago

“Josh has helped find a van super fast last year and he is always available to help and clarify even after sales! I had an issue with the delivery but Josh was really active and helpful in solving it, as well as the Company. All in all a very good experience for my very first lease!”

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Posted 5 months ago

“Hi urgenly needed a van was ordered & deliverd with in a week allowing for my confusion with the paper work THANKS TO TILLIE & ELLEN for the way they handled me & the deal highly reccomended Len”

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Posted 6 months ago

“Thankyou to Brahim, Alice and other team members at Global who organised the refinancing of my Business Van.”

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Posted 1 year ago

“Ben Scroggs was very helpful and true to his word. My van was delivered within time, in perfect condition complete with lookpack and load through bulk storage.”

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Posted 1 year ago

“By a hassle free service”

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Posted 2 years ago

“The whole process was fairly straight forward. Ross had good knowledge of the competition in the market and gave various quotes to back this up. There was a slight delay due to problems with one supplier, however, when I spoke to Ross about the issue, he sourced the same model van from a different supplier and made all arrangements for details to be changed and get the process back on track.”

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Posted 2 years ago

“Initial service was great with the sales team and organising the van I’d like with things moving very quickly. I found a lack of communication or no communication on delivery and in the part ex of my old van, this continued with the process of transferring money too (accounts department). I would say the sales part was 5 stars as it wasn’t pushy and they were very helpful”

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Posted 2 years ago

“Good all round customer service.”

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Posted 2 years ago

“We delt with Olivier Thomas and he was very friendly and helpful. He did find us the original van we wanted but he got screwed over with it by someone at the dealership who sold the van even when we sealed the deal (NOT HIS FAULT) Olivier and Richard then clbbed together to get us another van, not the one we wanted but never the less, they got us a van for our business and got us a really good deal too so me and my business partner are happy customers”

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Posted 2 years ago

“Very good service in the end , took a bit of time to get my van , but global did keep in touch at every chance and circumstances were out of there control, ie when dealer said van was ready , over the moon with the van .”

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Posted 3 years ago

“It was excellent service and staff are really helpful.. Very friendly”

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Posted 3 years ago

“We have been using global vans for over 8 years and the service has always been excellent. The vans we have ordered have always been delivered on time. The process dealing with Marc Pearne has always been effortless. I have recommended global to many of my colleagues.”

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Posted 3 years ago

“Good service love the custom van.only had it a few months but so far very happy. Will use global van again to renew”

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Posted 3 years ago

“Good Service, quick to reply, but too many emails!”

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Posted 3 years ago

“This is my second van bought through Global Vans. Their prices have been the most competitive both times. My first was delivered on a trailer with 10 miles on the clock and was a good experience. Second was driver delivered to pickup point with 60 miles on clock. Fortunately van was cleaned and collection was fine, and I am now very pleased with it. Gino and Tilley were very helpful and accommodating in the sales department and I would like to thank them.”

Global Van Solutions 4 star review on 11th March 2022

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Posted 3 years ago

“Very professional and well organised”

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Posted 3 years ago

Global Van Solutions is rated 4.7 based on 3,034 reviews