Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.67

4.7 Rating 2,203 Reviews

89 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,203 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben Scroggs was very helpful and true to his word. My van was delivered within time, in perfect condition complete with lookpack and load through bulk storage.”

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Posted 6 months ago

“By a hassle free service”

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Posted 8 months ago

“The whole process was fairly straight forward. Ross had good knowledge of the competition in the market and gave various quotes to back this up. There was a slight delay due to problems with one supplier, however, when I spoke to Ross about the issue, he sourced the same model van from a different supplier and made all arrangements for details to be changed and get the process back on track.”

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Posted 10 months ago

“Initial service was great with the sales team and organising the van I’d like with things moving very quickly. I found a lack of communication or no communication on delivery and in the part ex of my old van, this continued with the process of transferring money too (accounts department). I would say the sales part was 5 stars as it wasn’t pushy and they were very helpful”

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Posted 10 months ago

“Good all round customer service.”

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Posted 11 months ago

“We delt with Olivier Thomas and he was very friendly and helpful. He did find us the original van we wanted but he got screwed over with it by someone at the dealership who sold the van even when we sealed the deal (NOT HIS FAULT) Olivier and Richard then clbbed together to get us another van, not the one we wanted but never the less, they got us a van for our business and got us a really good deal too so me and my business partner are happy customers”

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Posted 1 year ago

“Very good service in the end , took a bit of time to get my van , but global did keep in touch at every chance and circumstances were out of there control, ie when dealer said van was ready , over the moon with the van .”

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Posted 1 year ago

“It was excellent service and staff are really helpful.. Very friendly”

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Posted 1 year ago

“We have been using global vans for over 8 years and the service has always been excellent. The vans we have ordered have always been delivered on time. The process dealing with Marc Pearne has always been effortless. I have recommended global to many of my colleagues.”

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Posted 1 year ago

“Good service love the custom van.only had it a few months but so far very happy. Will use global van again to renew”

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Posted 2 years ago

“Good Service, quick to reply, but too many emails!”

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Posted 2 years ago

“This is my second van bought through Global Vans. Their prices have been the most competitive both times. My first was delivered on a trailer with 10 miles on the clock and was a good experience. Second was driver delivered to pickup point with 60 miles on clock. Fortunately van was cleaned and collection was fine, and I am now very pleased with it. Gino and Tilley were very helpful and accommodating in the sales department and I would like to thank them.”

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Posted 2 years ago

“Very professional and well organised”

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Posted 2 years ago

“I knew the type of van I wanted and Global was able to deliver .”

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Posted 2 years ago

“Global Vans helped me secure a van sooner than the other competitors I contacted at the time. Sadly, we were promised we would have it in two weeks, but it actually took four - which I am confident was due to the macro environment and the challenges procuring vehicles. That said, the level of customer service throughout the journey was fantastic. Communication was regular throughout and as it was my first time leasing a vehicle, I had a lot of questions but Charlie Ridler always gave me the time to answer them which I really appreciated. Would definitely recommend.”

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Posted 2 years ago

“Kristopher gave me the best deal around at the time. Understood the specification we required. Zoe the administrator was a star keeping me well informed at all times Thank you to the whole team.”

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Posted 2 years ago

“justin in sales ...spot on ...after justin passed us on to after sales got a bit slow and wayward butt slowly slowly slowly got sorted”

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Posted 2 years ago

“Global vans (Kristopher Stevens) found me the deal I needed and was very helpful from start to finish. The price was exactly what I was looking for and the refund come on time as they said it would.”

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Posted 2 years ago

“Olivier was clear and very helpful.”

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Posted 2 years ago

“Thanks for all the help Jack Grant looking forward to my new transit courier and 5 yrs carefree motoring JM”

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Posted 2 years ago

Global Van Solutions is rated 4.7 based on 2,203 reviews