Ordered 2 vans, 1st van arrived 2 weeks late, with damage on the door and none of the extras I ordered fitted. It took another 2 full days where the van could not be used for them to fit all the extras. 2nd van arrived 4 weeks late after multiple excuses (supplying dealer sold the van to someone else, transporter was involved in an accident and van damaged beyond repair etc etc etc. I think they must have a book of excuses that they use to fob customers off). The van finally arrived 4 weeks late, not the model I ordered and again with extra items ordered not fitted. Took another 2 weeks and multiple phone calls to get it sorted. When the reversing camera finally did get fitted the screen fell off the very next day. Not impressed at all. I feel I have been lied to from day 1 on both vehicles, the prices agreed have changed a number of times from ordering to delivery. They promise you the world and then when they have your order finally get round to telling you the truth rather than what you want to hear. Had I known what hard work dealing with these poeple was going to be I would have saved myself a lot of trouble and ordered straight from my local Ford Dealer.