Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,094 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service in shop and delivery and fitting of my new oven. Thank you very much.”

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Posted 3 years ago

Thank you Mrs Turk for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Efficient service”

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Posted 3 years ago

“Excellent service from initial quick phone call, item in stock, good price, knowledgeable salesman and collected a couple of hours later. Will buy again from this company.”

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Posted 3 years ago

Thank you Mr Burrell for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Really pleased with the service we received and would definitely use you again, josh was very helpful and installation was good by the delivery guys Thank you”

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Posted 3 years ago

Thank you Mr Blowers for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Thank you for your good service as usual”

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Posted 3 years ago

Thank you Mrs Sarchet for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“First class service as always from Phil Canessa! Top salesman you have there! 👌🏻”

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Posted 3 years ago

Thank you Lewis for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Our old Miele washing machine was beyond repair, bought a new Miele which Gerald Giles were able to deliver same day. Excellent team, very helpful, professional service, would highly recommend - a lovely, local Norwich business which I’ll continue to support.”

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Posted 3 years ago

Thank you Mr Tosh for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Very helpful and knowledgeable staff which makes a big difference over other retailers”

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Posted 3 years ago

Thank you Janet for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Easy to order what I needed and quick dispatch with regular updates via email.”

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Posted 3 years ago

“We have had Gerald Giles deliver and install items several times now, and very pleased with their service and delivery. We would recommend Gerald Giles to anyone who wants 5 star service, Chris jones”

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Posted 3 years ago

Thank you Mr Jones for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Shop was very helpful indeed - thank you. We were a bit disappointed with the technician and perhaps in future they could have more knowledge of this product. He was unsure about using the turntable and the clock on the radio/radio was set an hour slow. You were probably well aware that we are not up to speed with technology but a family member was able to sort things out for us. We are, however, extremely pleased with our purchase and would definitely recommend you to anyone. Thank you.”

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Posted 3 years ago

Thank you Mr Lathrope for taking the time to leave a review, it is much appreciated. I am sorry your clock radio did not display the correct time. If you have queries concerning your turntable, please do not hesitate to contact us, we will be happy to assist you. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Fantastic staff great company to deal with.”

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Posted 3 years ago

Thank you Mr Walker for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Great company , easy to use website , reasonable prices , super quick delivery with regular updates Can’t fault them”

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Posted 3 years ago

Thank you Michelle for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Excellent service. Arrived the day after ordering and everything worked perfectly. Would use again without hesitation.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Always great service & quick delivery.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Reordering our Miele washing powers together with the dishwasher items just so easy each time”

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Posted 3 years ago

“Very helpful customer service, delivery arrived as planned and the fitters calmly dealt with an unexpected problem with the installation.”

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Posted 3 years ago

Thank you Mr Gill for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“Epic heatwave and everywhere had sold out of the fan I wanted to keep my grandchildren cool and safe. Gerald Giles not only had the thing I wanted, they had two! So I treated myself to one as well and have never been more glad of an impulse purchase than when the fans arrived so quickly and in time to save us all from the intense midday heat. Such a quick turnaround. I am delighted that I found an independent electrical goods store who can deliver sought after products within such an efficient timescale. That’s it now… anything electrical that breaks (and can’t be fixed) we will come to you first for replacements. Thank you from a very happy and cool customer.”

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Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“I would have no hesitation in recommending this company for repairs or purchases. I have used them for both over the years. I have had excellent service every time. It’s lovely to talk direct to someone and it makes everything so straightforward and easy. My latest being - a freezer breakdown - a telephone call to David at Blofield office at 9 a.m., new freezer ordered, delivery arranged for next day - they actually managed to get one to me in 6 hours. How good is that. A big Thank You. Karen Turner”

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Posted 3 years ago

Thank you Karen for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

“The service I recieved after i emailed your norwich branch from a lady called (Shani I think) Was great, My fridge broke, I was looking to replace it the same day and emailed the store, Within 5 minuits I recieved a call, explained the situation and the store had organised it so i could collect the same day even being a staurday and the wearhouse had limited staff. This was organised all within around half an hour ! I would reccomend this company to my friends and family without hesitation.”

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Posted 3 years ago

Thank you Marc for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 years ago

Snellings Gerald Giles is rated 4.9 based on 6,094 reviews