Gerald Giles Reviews - Read 1,591 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Gerald Giles:

Gerald Giles is a local independent electrical retailer on Ber Street, Norwich. With over 65 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on all sorts of appliances.

From deciding on a washing machine or dishwasher to keep up with your household demands, to the latest TV's and wireless music systems, Gerald Giles can help.

Visit Website

Phone:

01603 621772

Email:

sales@geraldgiles.co.uk

Location:

16-20 Ber Street

Write Your review

Gerald Giles 5 star review on 3rd July 2020

Julie Boocock

Gerald Giles 5 star review on 30th June 2020

Julie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the way in which my order was processed and the speed with which it was delivered. I am definitely a very satisfied customer!”

Helpful Report

Posted 8 months ago

Thank you for your review Dr Knowles, most appreciated.

Regards
The Gerald Giles Team

Posted 8 months ago

“My product arrived very quickly, was in good condition and has been very useful.
Thank you for your prompt response.”

Posted 1 week ago

“Alex came to our rescue when our old tumble dryer broke, he arranged for us to collect a new Hoover Tumble Dryer just prior to closing time. Excellent customer service, product and price. First time purchase with Gerald Giles but certainly not the last. Thank you.”

Posted 1 week ago

“Brilliant on line service and quick delivery of well packed products.”

Posted 1 week ago

“Ordered a Bose soundbar online, price was better than other stores, and was delivered to my door within 24 hours. Outstanding!”

Posted 2 weeks ago

“I ordered a bose speaker which was cheaper than any other company and arrived within 48 hrs. They kept me informed at all stages of the transaction. I have not used Gerald Giles before but would certainly recommend and use again.”

Posted 2 weeks ago

“Excellent service, friendly people”

Posted 3 weeks ago

“Ordered product on 17th Dec - positive for GG was they were offering product at good price - website indicated would be delivered in time for Christmas - on 22nd emailed Gerald Giles to get an update on the order delivery - at this point I was informed product was out of stock - very disappointing - I realise its a very busy time etc but it seemed I was only informed of this issue because of my enquiry -not sure when I would have been informed otherwise - Not sure why they couldnt have let me know as soon as they discovered product was out of stock - i was emailed on the 19th to say product was processed -as it is it leaves very little time to seek a puchase to be delivered on time elsewhere”

Posted 3 weeks ago

“Gerald Giles was able to supply replacement down lights for the bathroom that I could not resource elsewhere. The price was very good and the goods delivered fast - and no charge for postage.
Thank you.”

Posted 4 weeks ago

“Very pleased with the vacuum cleaner, price and quality.
Thanks”

Posted 1 month ago

“Absolutely no problem with the ordering of item to the delivery of said item in double quick time will keep your name to tell others of you Many Thanks”

Posted 1 month ago

“Now keeps a key worker warm and clean aired in a dusty old house. Brilliant delivery achieved by GG”

Posted 1 month ago

“Excellent service”

Posted 1 month ago

“Purchased an integrated washing machine. Also had it fitted and my old machine recycled! Excellent Service all round.”

Posted 1 month ago

“Quick, friendly, arrived on time, very thoughtful, tidy and clean. Would definitely use again. Many thanks.”

Posted 1 month ago

“Excellent service, quick delivery, Product exactly as described, would definitely recommend”

Posted 1 month ago

“Thrilled that I was able to purchase an otherwise discontinued item and at an excellent price. It is a Christmas present though so haven't opened it yet.”

Posted 1 month ago

“Excellent service”

Posted 1 month ago

“Excellent service, from ordering to delivery and better still TV is even more Excellent! Thank you”

Posted 1 month ago

“Good after sales service when my Bluetune 200 did not work the
second is very good thank for your service.”

Posted 1 month ago

“Shop very helpful with advice and subsequent purchase. Delivery on time and staff could not have been more helpful. Will buy from them again. Thoroughly recommend.”

Posted 1 month ago

Gerald Giles is rated 4.89 based on 1,591 reviews