Gerald Giles Reviews

4.87 Rating 766 Reviews
98 %
of reviewers recommend Gerald Giles
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver, Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
97%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
Read Gerald Giles Reviews

About Gerald Giles:

Gerald Giles is a local independent electrical retailer on Ber Street, Norwich. With over 65 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on all sorts of appliances.

From deciding on a washing machine or dishwasher to keep up with your household demands, to the latest TV's and wireless music systems, Gerald Giles can help.

Visit Website

Phone:

01603 621772

Email:

sales@geraldgiles.co.uk

Location:

16-20 Ber Street

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Great toaster - prompt delivery
Helpful Report
Posted 10 hours ago
I was looking for a wireless record deck and hoped to listen to one before purchase. I also needed advice about bluetooth speakers as I am lacking in tech skills. I had just walked out of the John Lewis store opposite your store. They had shown no interest in helping me. I had seen an advert in the press from Gerald Giles for the things I wanted so I dropped in. I cant remember the name of the man that served me but he is a credit to your company. He showed me the display deck and suggested a speaker. He showed me how to connect them then played a record for me to listen to it. I was really happy with what he recommended and purchased them. As the deck was out of stock he offered to have one delivered to me but I opted to collect it from the shop two days later. A very pleasing experience and not the first time I have had a bad experience with your huge neighbours and found your service really good. Well done
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Posted 11 hours ago
Very fast service, I would definitely use this company again.
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Posted 12 hours ago
great to deal with got everything i wanted
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Posted 14 hours ago
Great service - prompt delivery of competitively priced item, more than pleased, thank you Gerald Giles! :-).
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Posted 15 hours ago
Excellent service
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Posted 16 hours ago
Prompt tdelivery and best price too - thank you.
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Posted 17 hours ago
Excellent service
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Posted 17 hours ago
I personally found your web site easy to navigate through, the products requested from international manufacturer were at a very completive price supplied within my requested time frame, to our door in the Coronavirus pandemic lockdown: Thank you Jonathan Smith in Southampton City.
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Posted 18 hours ago
Thank you for your review Mr Smith, stay safe in these challenging times.

Regards
The Gerald Giles Team
Posted 17 hours ago
Easy to order and really quick delivery.
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Posted 18 hours ago
Excellent
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Posted 18 hours ago
Very good and prompt service.
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Posted 19 hours ago
Ordered and received goods within 24 hours... great website
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Posted 19 hours ago
Thank you for your review Mrs Walker, most appreciated.

Regards
The Gerald Giles Team
Posted 19 hours ago
Great service
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Posted 19 hours ago
Excellent service and very polite customer service
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Posted 19 hours ago
Thank you for your review Mr Parmar, most appreciated.

Regards
The Gerald Giles Team
Posted 18 hours ago
Very quick and efficient service
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Posted 19 hours ago
Easy to order and quick to arrive.
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Posted 20 hours ago
Great company and brilliant service, order was dispatched and delivered very quickly!
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Posted 1 day ago
Thank you for your review, most appreciated.

Regards
The Gerald Giles Team
Posted 18 hours ago
Polite agent over the phone Customer service very good Delivered on time, fast delivery Item delivered as ordered Overall satisfied. 10/10 honestly Might order more when a deal comes up and recommend website Thank you !
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Posted 1 day ago
Thank you for your review, most appreciated.

Regards
The Gerald Giles Team
Posted 19 hours ago
Arrived very promptly. Stoutly packed. My first order after finishing the box that came with the machine.
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Posted 1 day ago
Gerald Giles is rated 4.87 based on 766 reviews