Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,202 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always provide great service and at a competitive price.”

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Posted 1 hour ago

“Easy ordering and fast delivery of a product that was out of stock almost everywhere else. I'll coming back!”

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Posted 7 hours ago

“No problem. Item arrived on time and in good condition.”

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Posted 7 hours ago

“Ordered before wouldn’t go anywhere else”

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Posted 1 day ago

“They don't send out 48 hour . Tracking shows still not posted three working days later, they ignore emails requesting to cancel the order.”

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Posted 2 days ago

“It was easy to order this product online via Snellings Gerald Giles website. Email communication regarding my order and delivery was excellent. Delivery was quick (within twondays). The price was good value compared to other suppliers.”

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Posted 3 days ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 days ago

“I like to give you a review on this, but I ordered on the 31st of March 2026 and paid in full for the order in advance; however, to date, it is now the 7th April to full order, including the raise aid, has not arrived yet, thats is now over a week, therefore, the only rating I can oiffered is just onew star for waiting, this is poor delivery service: Jonathan Smith. Southampton:”

Helpful Report

Posted 4 days ago

Thank you for taking the time to leave a review. It is very much appreciated. We are sorry you are disappointed regarding your delivery timeline. As stated your order was placed on the 31st March. As with any other company, we would always take a payment prior to dispatching goods. We as a retail company aim to dispatch an order within two working days. Due to the sheer order volume prior to a long bank holiday weekend, we have dispatched your order on the third working day. You should by now have heard from our customer service team to confirm this. Regards Snelling Gerald Giles Sales Team Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“All round excellent service Always order washing machine cartridges from this company. Always competitive pricing, which are often discounted. Prompt delivery.”

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Posted 4 days ago

Thank you Lisa for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“I haven’t received the item yet - DHL only gave me the ‘heads up’ on delivery 1 hour before they tried to deliver on Thursday 26th March - I was in a yoga class (which I would have obviously cancelled if I had known their plans)I immediately I went on line to arrange a further delivery and the 1st one available was on Tuesday 7th April. Disappointed obviously !”

Helpful Report

Posted 5 days ago

Thank you Judi for taking the time to leave a review. It is very much appreciated. We are sorry you are disappointed with the delivery service. We do request DHL advise you of a two-hour delivery timeslot. This will be reported back to DHL. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“The Miele sensitive detergent is better smelling than the original and kinder to skin. The delivery was very fast and good value for money. Thank You”

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Posted 5 days ago

Thank you Susan for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“Purchase arrived on time and as expected. Great service.”

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Posted 6 days ago

Thank you Ian for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“Very easy to deal with. Their professionalism was soon obvious when I telephoned them. I completed the purchase and the unit was delivered free the next day. Superb. Well done”

Helpful Report

Posted 6 days ago

Thank you Ian for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“Great price & great service”

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Posted 1 week ago

Thank you Susanne for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“Product delivered promptly and in perfect condition. Anything Miele is amazing quality.”

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Posted 1 week ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“As ever the service from Snellings Gerald Giles is excellent. Immediate response when we placed our order. Received with compliments yesterday. We have shopped with you for the past 7 years and will continue to do so”

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Posted 1 week ago

Thank you Graham for taking the time to leave us such a great review! It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“Quick delivery”

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Posted 1 week ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 days ago

“I am very satisfied, thank you.”

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Posted 1 week ago

Thank you Wayne for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 week ago

“Delivery was quick and prices reasonable. The items were well packed and I had no issues.”

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Posted 1 week ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 week ago

“Google communication, very quick delivery. Great description of product on website and all website info. very clear and easy to follow (as was placing and paying for order). Great price. Would use company again.”

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Posted 1 week ago

Thank you Deb for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 week ago

“They keep in touch when there are special offers…as no 1 seems to used up before no 2. Miele washing detergent is super to use pop Bottle in bottom of machine and ready to go for numerous washes..Delivery on time and easily un packed… Consistently reliable and offfer discount codes which is appreciated.”

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Posted 1 week ago

Thank you Lorna for taking the time to leave us such a great review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 week ago

Snelling Gerald Giles is rated 4.9 based on 6,202 reviews