Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,371 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was dealt with very professional, the only disappointment was the time it took to get to me when compared to Amazon”

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Posted 1 month ago

Thank you John for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Wonderful Service”

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Posted 1 month ago

Thank you Mary Jane for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Although I wasn’t given a scoop for my washing powder your company kindle sent me one . Reasonably priced and quick delivery . Would have given 5 start but powder spilled as packing wasn’t secure enough”

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Posted 3 months ago

Thank you Tina for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 months ago

“Product received as promised in good condition, have, as yet, to use it”

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Posted 4 months ago

Thank you John for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 4 months ago

“Excellent service, pleased with every item I’ve purchased from them.”

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Posted 5 months ago

Thank you Hazel for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 5 months ago

“Delivery on time.yes”

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Posted 5 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 5 months ago

“I am very satisfied, thank you.”

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Posted 6 months ago

Thank you Wayne for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“Items arrived on time no issues. Product haven't used yet, previously they have been up to miele standards.”

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Posted 6 months ago

Thank you, David, for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“Good customer service and would rather buy from a family firm than a large retailer. Not used the air fryer yet but have had no problems with previous electrical items purchased from Snellings Gerald Giles. Would recommend this Company for all electrical appliances.”

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Posted 7 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Delivered intact and undamaged within 24 hrs of ordering by DHL”

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Posted 8 months ago

Thank you Graham for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“We had a good experience with Snellings Gerard Giles. The order was processed quickly and the item arrived speedily. The customer service team are helpful and were able to resolve any issues we had.”

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Posted 8 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“I was so very pleased to find this name on line. For me it brings back memories of my parents using the firm many years ago they always favoured the firm. Unfortunately in my ignorance I thought the name had gone however I am now enlightened. The on line service worked really well for the item I needed. So while it's a journey for me to get to Norwich I intend to visit the store where it's convenient for me.”

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Posted 8 months ago

Thank you, Mr Cross, for taking the time to leave us such a lovely review. It is very much appreciated. We look forward to seeing you in Norwich! Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Too early to finalise the review. The wrong item was delivered so the review will depend upon how well the Company responds and remedies the situation. SGG made every effort to remedy the problem and did not hesitate to provide a return label and refund when the problem could not be solved. An honourable company with whom to do business.”

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Posted 8 months ago

Thank you for taking the time to leave a review. It is very much appreciated. We hope you are happy with how your issue was dealt with. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“A good price for something we use regularly. Good service and a fast delivery. Thank you”

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Posted 9 months ago

Thank you Paul for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 9 months ago

“Unfortunately our delivery has not yet arrived”

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Posted 9 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Having tracked your order was can see this is out for delivery to you today. Regards, The Snellings & Gerald Giles Team

Posted 9 months ago

“Good produce, decent price but stop using DHL they're useless and present a poor image on your behalf”

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Posted 9 months ago

Thank you for taking the time to leave a review. It is very much appreciated. We are sorry your experience with DHL was not satisfactory. Thank you for bringing this to our attention. Regards, The Snellings & Gerald Giles Team

Posted 9 months ago

“Web site said “in stock” but order acknowledgement said waiting for stock. Order actually arrived very quickly, but confusing communication.”

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Posted 10 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 9 months ago

“The service was good but delivery details are not wholly accurate. Your Google ads say delivery charge is 3.99 for the product I bought but I was charged 4.99. Online you say DPD will be delivering but it was Royal Mail who contacted me.”

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Posted 11 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Unfortunately, Google Ads does not update information in real time. Our delivery charge has been £4.99 for a considerable time, so please accept our apologies for any confusion. We use DHL as our partner courier, but on occasions, Royal Mail will be used for orders if a dispatch has missed a DHL collection deadline. Regards, The Snellings & Gerald Giles Team

Posted 10 months ago

“Good offer and delivery on the multi pack of 6 pack of ultra phase detergent..my only complaint is that my machine uses more of no1's and more expensive to order separately.”

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Posted 11 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 10 months ago

“Good range of products, competitive prices and swift service but your Royal Mail delivery charges to our address in Scotland are more than we have ever paid for other deliveries and seem somewhat excessive”

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Posted 1 year ago

Thank you, Mr Harrison, for taking the time to leave a review. It is very much appreciated. Due to surcharges applied to some areas by our courier partner, unfortunately, we are unable to amend this on our website. Going forward, if you continue to order from us, please call us, we can then amend this charge as necessary if you order two bottles again. Regards, The Snellings & Gerald Giles Team

Posted 1 year ago

Snelling Gerald Giles is rated 4.9 based on 6,371 reviews