Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,017 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 6,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good price for something we use regularly. Good service and a fast delivery. Thank you”

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Posted 17 hours ago

Thank you Paul for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 15 hours ago

“Unfortunately our delivery has not yet arrived”

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Posted 1 day ago

Thank you for taking the time to leave a review. It is very much appreciated. Having tracked your order was can see this is out for delivery to you today. Regards, The Snellings & Gerald Giles Team

Posted 15 hours ago

“Good produce, decent price but stop using DHL they're useless and present a poor image on your behalf”

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Posted 1 week ago

Thank you for taking the time to leave a review. It is very much appreciated. We are sorry your experience with DHL was not satisfactory. Thank you for bringing this to our attention. Regards, The Snellings & Gerald Giles Team

Posted 15 hours ago

“Web site said “in stock” but order acknowledgement said waiting for stock. Order actually arrived very quickly, but confusing communication.”

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Posted 2 weeks ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 15 hours ago

“The service was good but delivery details are not wholly accurate. Your Google ads say delivery charge is 3.99 for the product I bought but I was charged 4.99. Online you say DPD will be delivering but it was Royal Mail who contacted me.”

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Posted 2 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Unfortunately, Google Ads does not update information in real time. Our delivery charge has been £4.99 for a considerable time, so please accept our apologies for any confusion. We use DHL as our partner courier, but on occasions, Royal Mail will be used for orders if a dispatch has missed a DHL collection deadline. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Good offer and delivery on the multi pack of 6 pack of ultra phase detergent..my only complaint is that my machine uses more of no1's and more expensive to order separately.”

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Posted 2 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Good range of products, competitive prices and swift service but your Royal Mail delivery charges to our address in Scotland are more than we have ever paid for other deliveries and seem somewhat excessive”

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Posted 5 months ago

Thank you, Mr Harrison, for taking the time to leave a review. It is very much appreciated. Due to surcharges applied to some areas by our courier partner, unfortunately, we are unable to amend this on our website. Going forward, if you continue to order from us, please call us, we can then amend this charge as necessary if you order two bottles again. Regards, The Snellings & Gerald Giles Team

Posted 4 months ago

“Subscrition sorted an always reliable.”

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Posted 5 months ago

Thank you Richard for taking the time to leave a review, it is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 5 months ago

“Great service, great price, what more can you say”

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Posted 6 months ago

Thank you, James, for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 5 months ago

“Very pleased with my Bosch Toaster . First class service.”

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Posted 9 months ago

Thank you very much Evelyn for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“On time, quick service and bags fitted my Miele perfectly.”

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Posted 9 months ago

Thank you very much Jackie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Excellent service but a bit pricey. John Lewis was actually cheaper (if the cost of p&P is taken into account) but they had zero availability.”

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Posted 10 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 9 months ago

“Goods arrived promptly & as ordered, good service”

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Posted 10 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 10 months ago

“Very good company. I did pay for next day delivery but it took four days to arrive.”

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Posted 11 months ago

“I’m really glad that I found this company is online, I had never heard about them before then. I was looking for a particular colour for a KitchenAid hand mixer, which they had in stock and which was at a great discount compared to other sites. It was great that they were able to offer third party payment plans which meant I was able to purchase the item straightway even though I didn’t have the full amount. Didn’t have to wait long for it to arrive. I was kept informed of the delivery date via emails which helped. The couriers that used delivered my package intact and handed it to me at my door. Would definitely buy from this company again and have added them to my favourites.”

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Posted 11 months ago

Thank you very much Lavinia for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 11 months ago

“Delivered on time”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“This is a gift for my daughter I’m sure she will be utterly delighted Fast efficient setvice”

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Posted 1 year ago

Thank you very much Gareth for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great service and quick delivery. Snellings always stocks what I need and at a great price.”

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Posted 1 year ago

Thank you very much Paul for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“This is how you want your orders packaged and delivered!”

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Posted 1 year ago

Thank you very much Mr Wilson for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Didn't have the item i wanted from the website, but sourced an display model , delivered early . But should gave been some discount on an x display model , but all round good”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

Snellings Gerald Giles is rated 4.9 based on 6,017 reviews