Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,255 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Delivery was prompt, we received a call shortly before the driver arrived. Installation was done quickly and our old machine and any packaging was removed. The new machine is great.”

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Posted 3 weeks ago

Thank you Eleanor for taking the time to leave us such a lovely review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Everything Arrived safely, as usual. In use immediately. All good. Thank you.”

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Posted 3 weeks ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“I am unable to write a review of my product , as I have to wait until mid June to receive it. I feel that it shouldn’t have been sold to me if it wasn’t in stock .”

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Posted 3 weeks ago

Thank you for taking the time to leave a review. It is very much appreciated. We are sorry we are not able to supply this product until June. Our website does display 'due in' dates at point of ordering, so our customers are aware of any delay prior to placing an order. Please do contact our customer service team should you wish to cancel your order due to the lengthy wait time. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Excellent service.”

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Posted 3 weeks ago

Thank you Sandra for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Easy web site. Efficient and prompt delivery. Very competitive pricing. Highly recommended.”

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Posted 3 weeks ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Easy to order and arrived promptly”

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Posted 3 weeks ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“excellent quality, replacement fair price, quick well packed delivery. I would lighly recommend”

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Posted 3 weeks ago

Thank you Regan for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Very prompt. Good service”

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Posted 3 weeks ago

Thank you Fay for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Not received yet!”

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Posted 1 month ago

Thank you, Susan, for taking the time to leave a review. It is very much appreciated. Following your call to our company today, we contacted Royal Mail to establish the status of your order. One of our team members will be in touch once we receive this information. Please accept our apologies for this inconvenience. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Easy to use website. Order delivered promptly, thank you.”

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Posted 1 month ago

Thank you Gillian for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent service thank you”

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Posted 1 month ago

Thank you Tony for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Fantastic service ordered my Miele products and they arrived within two days. Thoroughly recommend this supplier.”

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Posted 1 month ago

Thank you Theresa for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Great service, will use again 👍”

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Posted 1 month ago

Thank you Emma for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Got it thanks. Great!”

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Posted 1 month ago

Thank you Stuart for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent service as usual from Snellings Gerald Giles”

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Posted 1 month ago

Thank you Stephanie for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“efficient, competetive price and genuine product”

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Posted 1 month ago

Thank you Kim for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Very good price, Really good service arrived on time”

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Posted 1 month ago

Thank you Maria for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent service, pleased with every item I’ve purchased from them.”

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Posted 1 month ago

Thank you Hazel for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Usually purchase via Miele but they were out of stock, hence I had to find another supplier. Very impressed with the speed and efficiency ordering via their website.”

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Posted 1 month ago

Thank you Jean for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

“Tracy We are still await for the goods that we ordered. DHL provide with a delivery time and don’t stick with it, the driver would appear to deliver when he feels like it. So delivering is scheduled for Monday we don’t know what time it doesn’t appear to make any difference with the delivery people. They should stick to the time that they say they will deliver, let’s wait and see what happens on Monday fingers crossed.”

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Posted 1 month ago

Thank you Mr Suter for taking the time to leave a review. It is appreciated. We are sorry your delivery did not arrive during the 2-hour time slots. This can happen for various reasons, and these we have no control over. We are pleased to see your order has now arrived. Regards, The Snellings & Gerald Giles Team

Posted 1 month ago

Snelling Gerald Giles is rated 4.9 based on 6,255 reviews