Gerald Giles Reviews

4.90 Rating 1,824 Reviews
98 %
of reviewers recommend Gerald Giles
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Gerald Giles Reviews

About Gerald Giles:

Gerald Giles is a local independent electrical retailer on Ber Street, Norwich. With over 65 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on all sorts of appliances.

From deciding on a washing machine or dishwasher to keep up with your household demands, to the latest TV's and wireless music systems, Gerald Giles can help.

Visit Website


01603 621772



16-20 Ber Street

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Gerald Giles 5 star review on 27th January 2021
Elizabeth Weightman
Gerald Giles 5 star review on 25th January 2021
Julia Carey
Gerald Giles 5 star review on 25th January 2021
Michael Barker
Gerald Giles 5 star review on 3rd July 2020
Julie Boocock
Gerald Giles 5 star review on 30th June 2020
Anonymous  // 01/01/2019
I was very pleased with the way in which my order was processed and the speed with which it was delivered. I am definitely a very satisfied customer!
Posted 9 months ago
Thank you for your review Dr Knowles, most appreciated.

The Gerald Giles Team
Posted 9 months ago
The Gerald Giles website came up through a web search for a particular product I wanted. Their website contained lots of relevant information, showed stock availability and it was very easy to order on-line. Unfortunately I became a aware of a problem with my order the next working day when they rang me early on. They were very knowledgeable and helpful, and the issue was quickly resolved. My item was received the following day. Excellent friendly service and great value products. Super online service and if I didn't live in Derbyshire I would love to visit this shop in person.
Posted 1 week ago
Very impressed with showroom and sales service.
Yet to judge after sales, hope it's as good.
Posted 1 week ago
Very polite and communicated with the right information for out of stock product. Kept their word for prompt delivery
Posted 2 weeks ago
Thank you for taking the time to leave a review, it is much appreciated.

The Gerald Giles Team
Posted 2 weeks ago
Ordered a small accessory for my Kitchen Aid mixer. I was delighted with the price and it came really quickly. Very pleased and would recommend.
Posted 3 weeks ago
Excellent service
Posted 3 weeks ago
Excellent communication and prompt reliable service. Excellent price for product.
Posted 1 month ago
Everything went smoothly.The staff were friendly and kept us well informed.Thanks.
Posted 1 month ago
After opening an account online where do you actually login there doesn't seem to anywhere on your website.
Posted 4 weeks ago
Great Service
Posted 4 weeks ago
New television installed efficiently with friendly stall
Posted 1 month ago
Great service. Fast delivery even on the run up to Christmas.
Posted 1 month ago
Arrived super fast. Happy with my purchase. Friendly staff.
Posted 1 month ago
Excellent friendly service delivered on time, always happy to help.
Posted 1 month ago
First impressions from the customer service was very helpful. By far the lowest price online for the Miele vacuum cleaner great product picks up all pet hairs and does a great job. Delivery service excellent received within two days. Would definitely purchase from this site again
Posted 1 month ago
Bought a Dyson vacuum cleaner at a good price. Website easy to use and delivery within a few days. Very happy with product. Would recommend company.
Posted 1 month ago
Top quality service, absolutely first class. Fast efficient and on time.
In addition always there,easy to contact and ready to help.
Posted 1 month ago
I received very good advice on the telephone prior to my purchase.
The staff who delivered the fridge were very friendly and installed it very efficiently and gave good advice before leaving.
Posted 1 month ago
Great service with prompt delivery - even during times of a pandemic! Great great great!! Thanks a lot guys
Posted 1 month ago
As always, thankyou for your excellent service, prompt delivery and competitive pricing. I wouldn't go anywhere else.
Posted 1 month ago
Really pleased with the in store team and service. Will certainly use again as it’s great to go in and walk out with what you need - all for a really competitive price.
Posted 1 month ago
Gerald Giles is rated 4.90 based on 1,824 reviews