WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was insured with wise 2 years ago but a women was blame me for hitting her car from no where she contact my insurance wise gave her money with no detail investigation the women knew how easy is to get money from wise she was claiming another one for body damage then they asked her clinical papers according my knowledge until recently she couldn’t provide clinical peppers or medicines for prove.but wise damaged me by taking my 3 years no clam bonus .wise if u regretting what u done to me I still looking my 3 +1 from you =4 years no clam if u can give me that would have been great to me .”

Helpful Report

Posted 5 years ago

Hi Dawit, We take all the feedback we receive seriously and would like to offer our apologies for the experience you’ve had. Please send us a private response with your details and we can look into this for you. Thanks, Kathryn.

Posted 5 years ago

“Been with multiple insurance companies as a young driver, by far the best with this one just drive good and you get money back! Been given £200 back just for driving good!”

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Posted 5 years ago

Hi George, Thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Thanks, Kathryn.

Posted 5 years ago

“Very fair assessment of my driving, great feedback which has helped me become a better driver. Thank you”

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Posted 5 years ago

Hi Jake, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with Wisedriving! Thanks, Kathryn.

Posted 5 years ago

“I am really pleased with WiseDriving so far. I brought my first car a couple of months ago and recently found out that my insurance premium has come down because of my driving with the black box fitted. This was clearly communicated to me and made me very happy indeed. Any concerns I have had have been answered quickly and efficiently. Overall I am very happy.”

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Posted 5 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you! Thanks, Kathryn.

Posted 5 years ago

“It's great they keep me up to date with how I'm doing with my driving.”

Helpful Report

Posted 5 years ago

Hi, We’re so glad you’ve enjoyed your experience with Wisedriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Thank you, Kathryn.

Posted 5 years ago

“I've read a number of unfair reviews which made me wary, but I can say from my experience so far it has proved all of them untrue. Wise Driving were the cheapest quote I got from the price comparison sites and I have driven to the best of my ability since. As a result, I've had my premium reduced by nearly a 1/4 in just a few months! The headline here is - drive safely, and you'll be rewarded. I can only guess that the ill reviews I've read are from people who didn't drive safely, and have subsequently been punished for it.”

Helpful Report

Posted 5 years ago

Hi Dex, Thank you for choosing Wisedriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Thanks, Kathryn.

Posted 5 years ago

“Very happy with my insurance they always update with information”

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Posted 5 years ago

Hi Sez, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 5 years ago

“I feel they are very professional and offer a swift customer service. I am very pleased with the service I have received so far.”

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Posted 5 years ago

Hi, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received! Thanks, Kathryn.

Posted 5 years ago

“Good and reliable insurance company.”

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Posted 5 years ago

Hi D.O Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn

Posted 5 years ago

“Iv been with Wise for three months now and I’m very happy with the fact my policy repayments have came down due to my safe driving.”

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Posted 5 years ago

Hi Geoff, Thank you for your kind words - we’re glad your experience with Wisedriving has been great. We look forward to continuing to provide you with this level of service. Thanks, Kathryn.

Posted 5 years ago

“always monitoring my driving and providing Updates”

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Posted 5 years ago

Hi Conor, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 5 years ago

“I’m very happy with wise driving insurance company. Their customer services was so fast. Thanks”

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Posted 5 years ago

Hi Jabar, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Thanks, Kathryn.

Posted 5 years ago

“I'm surprised I was sent an email to review WiseDriving considering the trouble I had with them. I had a black box fitted to my car which stopped sending readings. Despite this, my monthly premiums continued to creep up. My annual cover was quoted around the £800 mark for the year (pretty good for a first time driver) but by the time I got a few months in, my monthly payments were equating to an overall annual sum of £1,200+. Constant admin charges. Premiums continued to come out after I cancelled. Was told someone would call back to explain, no response...”

Helpful Report

Posted 5 years ago

Hi, We would like to apologise for your negative experience with us. We’d like to learn more about your specific situation. If you could send us a private response with your details, it would be greatly appreciated. Thank you, Kathryn.

Posted 5 years ago

“Like the live tracking of driving and update of the premium.”

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Posted 5 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with Wisedriving so far! Cheers, Kathryn.

Posted 5 years ago

“Terriible, raised my insurance by hundreds of pounds each month because my driver rating drop from "very good" to "good" and never sent me my no claims certificate”

Helpful Report

Posted 5 years ago

Hi Nathan, We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your details, so we can go over this with you. Thanks, Kathryn.

Posted 5 years ago

“The onboard dash is the easiest way to keep on track of your score and performance.”

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Posted 5 years ago

Hi Nichola, We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 5 years ago

“This is my second year using wise driving for my car insurance and I can’t fault them they have been brilliant I would definitely recommend”

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Posted 5 years ago

Hi, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Thanks, Kathryn

Posted 5 years ago

“Constantly had problems throughout my time with them and in the end they more than doubled my premium”

Helpful Report

Posted 5 years ago

Hi Amy, We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your details, we will be happy to investigate further. Thanks, Kathryn.

Posted 5 years ago

“Worst insurer I have ever been with. I will happily pay out double the price just to avoid ever using them again. I found their customer service to be a joke. After my fourth or fifth phone call requesting a particular insurance certificate that they had failed to send me (my girlfriend advised me this was illegal) I lost my temper. They then proceeded to laugh at over the phone. Poor customer service and an inability to do what’s required of them. Avoid like you would the bubonic plague.”

Helpful Report

Posted 5 years ago

Hi, We’re sorry that you are unhappy about your experience with us. Our number one priority is the service we provide to our customers. If you would be happy to send us a private message with your details, we would like to rectify this with you. Thanks, Kathryn.

Posted 5 years ago

“Good insurance, always acted promptly in regards to issues. And also a great prize service for driving with a box.”

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Posted 5 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Kathryn.

Posted 5 years ago

WiseDriving is rated 3.6 based on 4,548 reviews