WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,548 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been with wise driving for 2 years now and when they say if your driving good then you will see the benefits. I have never sped or broke suddenly yet I'm still waiting. The day I am able to get rid of my black box and wise driving the better . Absolutely terrible”

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Posted 5 years ago

Hi H.S, We would like to apologise for your negative experience with us. We’d like to learn more about your specific situation. If you could send us a private response with your details, it would be greatly appreciated. Thank you, Kathryn.

Posted 5 years ago

“The best insurance that i have since i start driving.there style of giving credit to your driving make you drive more carefull.”

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Posted 5 years ago

Hi, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at Wisedriving! Thanks, Kathryn.

Posted 5 years ago

“Could not go online and change details. So had to call and get charged for the privilege!!!! Very unhappy with operators attitudes and not helpful in any way.”

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Posted 5 years ago

Hi, We do apologise for the way you feel you’ve been treated. We take all of the feedback provided seriously and our customers are our top priority. If you would like to send us a private response with your details, we would be happy to investigate this for you. Thanks, Kathryn.

Posted 5 years ago

“It very to get quite for insurance. Got sample Satyam.”

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Posted 5 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 5 years ago

“Good service.”

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Posted 5 years ago

Hi Zhichao, We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Thanks, Kathryn.

Posted 5 years ago

“Fulfilled my requirements”

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Posted 5 years ago

Hi, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at Wisedriving! Thanks, Kathryn.

Posted 5 years ago

“Great feedback and my driving has improved.”

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Posted 5 years ago

Hi Alice, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Thanks, Kathryn.

Posted 5 years ago

“WiseDriving is good Organisation”

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Posted 5 years ago

Hi Ande, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Thanks, Kathryn

Posted 5 years ago

“Not accurate reading with where I live and my car being pretty poo I had to accelerate to get up all the hills. And got penalised for it. Also it was so expensive and went up even more then next year. No loyalties for driving good or staying with them. I managed to go with another company for less than half the price”

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Posted 5 years ago

Hi Laura, We would like to assure you that our main priority is our customers and the service we provide. We are saddened to hear how you feel. If you’d be happy to give us a chance to look into this for you and answer any queries, please send us a private response with your details. Thanks, Kathryn.

Posted 5 years ago

“Absolutely shambolic company with poor administration, they lost my documents then threatened to cancel my policy until I showed them the documents had been sent and received. Every interaction was painful...summed up by this review which they requested 2 years after my policy expired.”

Helpful Report

Posted 5 years ago

Hi, We take all the feedback we receive seriously and would like to offer our apologies for the experience you’ve had. Please send us a private response with your details and we can look into this for you. Thanks, Kathryn.

Posted 5 years ago

“Great service provided, which is extremely hassle free”

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Posted 5 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 5 years ago

“Terrible experience! Wisedriving cancelled my insurance after 1 week”

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Posted 5 years ago

Hi, We would like to apologise for your negative experience with us. We’d like to learn more about your specific situation. If you could send us a private response with your details, it would be greatly appreciated. Thank you, Kathryn.

Posted 5 years ago

“I was pleased with the service received by your employer by the name of ryon .thanks”

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Posted 5 years ago

Hi Patrick, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service! Thanks, Kathryn.

Posted 5 years ago

“Company that will rip your money Rubbish customer information and loads of money added after a renew Dont choose this company i tbwill leave you without any money”

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Posted 5 years ago

Hi Marius, We would like to apologise for your negative experience with us. We’d like to learn more about your specific situation. If you could send us a private response with your details, it would be greatly appreciated. Thank you, Kathryn.

Posted 5 years ago

“Excellent service I've had no problems with them at all .”

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Posted 5 years ago

Hi Tracey, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Kathryn.

Posted 5 years ago

“Your reports are wrong even on a day when I drove only through the neighbourhood as slowly and as softly you provided ridiculous acceleration scores. Your reports are not accurate, well so that as you say that people will get refunds you actively do what you can not to give any refunds. What a world full of wrong doing”

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Posted 5 years ago

Hi Ogoh, We would like to assure you that our main priority is our customers and the service we provide. We are saddened to hear how you feel. If you’d be happy to give us a chance to look into this for you and answer any queries, please send us a private response with your details. Thanks, Kathryn.

Posted 5 years ago

“The cheapest insurance around, with a great system so monitor your driving.”

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Posted 5 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Thanks, Kathryn.

Posted 5 years ago

“Really good car insurance”

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Posted 5 years ago

Hi Valdemars, Thank you for your kind words - we’re glad your experience with Wisedriving has been great. We look forward to continuing to provide you with this level of service. Thanks, Kathryn.

Posted 5 years ago

“Thanks for all staff and members wise Driving car insurance . Excellent service”

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Posted 5 years ago

Hi Halmat, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Thanks, Kathryn.

Posted 5 years ago

“They don’t tell you when you get to the near miles you averaged a year you have to pay additional money till when your policy runs out! Don’t insure with this company!”

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Posted 5 years ago

Hi, We’re sorry to hear this; we always try to provide the best experience possible for our customers. We issue warnings via email when a customer reaches 75% and 90% of their declared mileage. If you could send us a private message with your details, we can discuss this with you further. Thanks, Kathryn.

Posted 5 years ago

WiseDriving is rated 3.6 based on 4,548 reviews