WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,538 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

Visit Website

Write Your review

Tell us how WiseDriving made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient service”

Helpful Report

Posted 1 week ago

Hi Robert, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn

Posted 1 week ago

“Great price compared to other companies and smooth transaction 🎉”

Helpful Report

Posted 1 month ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Many thanks, Adam

Posted 1 month ago

“I joined this company in 2023 investing €15k .I earned constantly and could upgrade to the €25k pack and then to €50k . After trading and making so much profit, withdrawals suddenly became very difficult. It says on their website that fund withdrawals will take around 3 days. I messaged support but no positive response until recently, I recovered my money with the help of a triangulation expert. Mrs. Roberts Recovery Teams is the best tech expert you need to help you recover your scammed or lost funds. They can be contact on Call/WhatsApp"" +1 8 5 6 5 4 9 7 4 6 9 Mail>> robertslee 618 @ gm ail . com ”

Helpful Report

Posted 2 months ago

We are sorry to hear you are upset. We would ask you to revise or remove your review however, as this appears to be a review for another company. Regards, Holly

Posted 2 months ago

“Vert good”

Helpful Report

Posted 2 months ago

HI Steven, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Lauren

Posted 2 months ago

“Easy to sign up”

Helpful Report

Posted 3 months ago

Hi John, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 3 months ago

“I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions.”

Helpful Report

Posted 3 months ago

“Cheap and easy terms”

Helpful Report

Posted 5 months ago

Hi Sean, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn

Posted 5 months ago

“Absolute con men! Acceleration scores were recored at 0 for a month. everything else was up above 90% I complained, they said nothing was wrong I complained again and their 8 week complaints procedure took 15 weeks! I got sent a new black box and acceleration scores started coming in, low but at least a value. They eventually responded to the complaint saying "we are unable to uphold your complaint" even though the new black box at least proved the first one was not recording acceleration at all. I spent an hour on the phone to their complaints department when they repeated "we are unable to uphold your complaint". I said by stating that they are falsifying records as we had proven my complaint was correct. The complaints person refused to let me speak to a manager as they "are not the face of the company". I told her if she put on record my complaint was not upheld then they were falsifying records, she refused to do anything or let me speak to anyone. These guys are conmen, willing to falsify records willingly for their own profit! NEVER TAKE OUT INSURANCE WITH THEM. THEY WILL SCAM YOU!”

Helpful Report

Posted 6 months ago

Hi, Thank you for your review. While I understand you remain unhappy, and without going into specific details regarding your complaint, I can confirm that a full investigation was completed. At no stage did we identify any issues with the data collected. We have provided full details within your complaint regarding the specific of what occurred. As you remain unhappy with the outcome of your complaint, I have noted this; however, no further investigation will be conducted. It is always unfortunate when a customer remains dissatisfied, but we are confident in the thoroughness of our investigation and outcome. Many thanks, Angela

Posted 6 months ago

“so far so good! been with them just over a month now and love being able to keep track of my score a little confused why my breaking is lower than the rest of my driving tho as I never stomp on the break but all in all very pleased xx”

Helpful Report

Posted 6 months ago

Thank you for your kind words - we’re glad your experience with Wisedriving has been great. We look forward to continuing to provide you with this level of service. Regards, Holly

Posted 6 months ago

“I was really impressed by the low quote on my insurance and how easy the process was”

Helpful Report

Posted 6 months ago

That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Regards, Holly

Posted 6 months ago

“My policy was renewed without my permission. I had to pay almost £100 for this mistake at the end.”

Helpful Report

Posted 7 months ago

“Wise driving could not insure me from a different address when I moved, leaving me to cancel the policy 3 days prior to cancellation. I set up a policy with a different insurer and cancelled the policy with wise driving. I then receive a text message demanding that I ring through with a reference number. I did so to be told that I owe another £60 today otherwise the debt collectors would be informed. I asked why and how I owe this amount and the advisor told me she didn't know why then proceeded to ask if I had extras like breakdown cover etc. I explained I didn't, however one would have thought she would already know that! I ask for a breakdown of costs to which I am told I cannot have as the systems are being upgraded! I am certainly not willing to pay for something that cannot be explained by the insurance company and I will not be threatened with debt collectors! An incompetent company whom causes great concern regarding the way in which they treat their customers! Complaint going to be directed to the ombudsman.”

Helpful Report

Posted 7 months ago

We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your policy number, full address and date of birth, we’ll investigate this further. Thanks, Holly

Posted 7 months ago

“I am your present customer from Jan 20th I am trying to book for my car General service I was told service have been booked for 7th Feb but nobody turned up.again I called up and I was told service have been booked for on 11th of Feb 2024..and yet again nobody turned up..all lies....niether your service is good..and road assistance is the worst thing. And nobody comes for any assistance or help .your services is waste of money and worth less..”

Helpful Report

Posted 9 months ago

Apologies but, I am unsure what your review is regarding. We at Wisedriving are an insurance provider. We do not offer vehicle services. If you could provide more information that would be helpful. Regards, Holly

Posted 9 months ago

“Absolute scammers! Cancelled my daughters car insurance do to a late payment even though my husband called and tried to pay it, they wouldn’t talk to him. The payment was not even a full month late and we are not able to get hold of anyone. They are dealing with a 17 year old with very little experience with finances and credit agreements. They take advantage of the young people and scam money out of them. Poor poor service”

Helpful Report

Posted 9 months ago

We are sorry to hear you are unhappy with the service received. Due to data protection laws, we can only speak to the policyholder unless they have authorsied another person on their account. To speak to you we would simply need the policyholder to call us and confirm they give you authorisation to speak on their behalf. If a payment has defaulted, you would need to speak to the finance provider. The funding company are who you are paying your monthly direct debits to. The policyholder would have signed a credit agreement with them and been provided with their contact information. When payment has defaulted, they will inform the policyholder and allow time before payment is attempted again, before issuing a cancellation notice. That cancellation notice will then also provide a 7 days before the cancellation is enforced. Regards, Holly

Posted 9 months ago

“Far to exspencive for a man that has been driving over 30 years becose I didn't drive for 10 years, and couldn't remember my driving licence Number of the top of my head , I'm in the process of renewing it, and waiting for it to be returned you hick the price over the bar. It the first and last time I will use you.”

Helpful Report

Posted 10 months ago

Hi, Thank you for your review. As the insurance broker, we are unable to confirm the way in which a renewal quote is calculated by the insurer. However, I am able to confirm that at the time of generating a renewal quote, a number of factors are taken into account by the insurer which will determine the best price available, this would include, but may not be limited to, driving history, age, vehicle type and area. Regarding the driving licence number, some comparison sites will ask for this information but it has no effect on the premium that we give you. Many thanks, Adam

Posted 10 months ago

“Very quick and easy and best price I found very helpful”

Helpful Report

Posted 10 months ago

Hi Chris, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Many Thanks, Kathryn

Posted 10 months ago

“Very quick and easy and best price I found very helpful”

Helpful Report

Posted 10 months ago

“Very quick and easy and best price I found very helpful”

Helpful Report

Posted 10 months ago

“Fine once you get through to customer service so long as your not disconnected.”

Helpful Report

Posted 11 months ago

Hi, Thanks for the rating, we appreciate all feedback to help us improve our service. Many thanks, Adam

Posted 11 months ago

“Very good and easy. Incredible how this company has made it this EASY and QUICK to get car insurance. Very pleased 😃”

Helpful Report

Posted 11 months ago

Hi Oliver, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Sarah

Posted 11 months ago

WiseDriving is rated 3.6 based on 4,538 reviews