Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.55

4.6 Rating 2,644 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So far so good.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“The beasts”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“A bit long-winded in the interaction I had but basically OK.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 2 years ago

“Very easy to start the policy”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Peter Best

Posted 2 years ago

“Good service, reasonable wait on the phone, simple and easy to arrange.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards Molly Performance Direct

Posted 2 years ago

“Happy with delivery and goods.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 2 years ago

“spot on transaction and very friendly staff making it a doddle”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Hard to say until the time you need to make a claim Renewal was simple and effective and fast via the automated system and a competitive price”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“I signed up with Performance Direct for my motorcycle, the process was straightforward and the price was competitive. Only 4 stars as the important area is how they perform in the event that I need to claim on the policy and I am hoping that will stay an unknown.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very quick with documentation.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Didn’t reinsure with them and ask for refund on automatic payment. I was dealt with professionally and quickly and would have no problem using them in the future if the quotes were comparable to others.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are happy to hear you are pleased with the service. Kind regards, Performance Direct

Posted 2 years ago

“Easy and straight forward,does exactly hopefully what it says on the tin”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards, Performance Direct

Posted 2 years ago

“The person who dealt with me was very professional in the way they dealt with my insurance inquiry.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are happy to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“All very helpful and staighforward, and added bonus of the tracker..”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Better service this time around”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Easy to use on line”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“the site was easy to negotiate. Not the best price considering I have 46 years driving experience without a claim, that's why I gave four stars, but that's how it is nowadays. Us careful drivers have to pay the penalty for uninsured drivers.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Easy to use”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Good service, quick response. Thanks”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Reasonable, online”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

Performance Direct is rated 4.6 based on 2,644 reviews