Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,503 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I signed up with Performance Direct for my motorcycle, the process was straightforward and the price was competitive. Only 4 stars as the important area is how they perform in the event that I need to claim on the policy and I am hoping that will stay an unknown.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very quick with documentation.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Didn’t reinsure with them and ask for refund on automatic payment. I was dealt with professionally and quickly and would have no problem using them in the future if the quotes were comparable to others.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are happy to hear you are pleased with the service. Kind regards, Performance Direct

Posted 1 year ago

“Easy and straight forward,does exactly hopefully what it says on the tin”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards, Performance Direct

Posted 1 year ago

“The person who dealt with me was very professional in the way they dealt with my insurance inquiry.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are happy to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“All very helpful and staighforward, and added bonus of the tracker..”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Better service this time around”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to use on line”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“the site was easy to negotiate. Not the best price considering I have 46 years driving experience without a claim, that's why I gave four stars, but that's how it is nowadays. Us careful drivers have to pay the penalty for uninsured drivers.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to use”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good service, quick response. Thanks”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Reasonable, online”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“A bit soon to tell yet, you've taken my money and all looks promising but the 'proof of the pudding is in the eating!!!'”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Not bad thanks.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“No difficult questions yo answer competitive quotes process with transparent terms of business.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to insure on line”

Helpful Report

Posted 3 years ago

Hi Michael, Thank you for leaving us a positive review. I'm pleased to hear that you are happy with the easy service provided. Kind regards, Issy Performance Direct

Posted 2 years ago

“Efficient, good rates, courteous but very techy. for senior clients.”

Helpful Report

Posted 3 years ago

“I was dealt with very efficiently”

Helpful Report

Posted 3 years ago

“Always good comms and have found them to be very fairly priced for insuring classic cars. The 'agreed valuation' process can be a bit tiresome with providing photos, receipts and on occasion an independent valuation, however, that is a necessity for the older and desirable cars”

Helpful Report

Posted 3 years ago

“rather surprised to be asked to supply proof of NCD, I KNOW all insurers share information and had they been requested, the RAC, my previous insurer, if contacted, would have confirmed my NCD”

Helpful Report

Posted 3 years ago

Performance Direct is rated 4.5 based on 2,503 reviews