Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,503 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with , good prices”

Helpful Report

Posted 3 years ago

“Helpful and efficient telephone operator dealt with my enquiry”

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Posted 3 years ago

“Initial quote was good, but when I changed vehicle price shot up considerably. I had expected a price increase but compared to other insurers was much more expensive. Needless to say I will be shopping around next year!”

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Posted 3 years ago

“The service was good insurance to make another phone call to see where the tracking device had got to but now have and fitted”

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Posted 3 years ago

“Had a couple of problems. Charged twice for breakdown cover thought it was sorted then when money came from bank it wasn’t. But I dealt with unise, who was extremely helpful”

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Posted 3 years ago

“This is my second year with Performance direct. They are very easy to communicate with and a great price car insurance cover. I havn't and hope i dont have to make a claim as yet so i cant comment on that, so i can only give 4 stars but other than that would recommend.”

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Posted 3 years ago

“After many years of insuring my classic sports car through Performance Direct (12 I think) I have switched to another insurer. I wasn’t dissatisfied with the service at all. However due to limited mileage the premium was relatively small. The addition of a broker fee almost equal to the premium was onerous and every year I needed to ring to negotiate a lower sum. This always happened but it became a nuisance so this year I switched to another insurer who doesn’t add a broker fee.”

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Posted 3 years ago

“A well known name in classic car insurance and provide a decent service”

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Posted 3 years ago

“Great service ...highly competitive for those who does low mileage esp for 2nd or 3rd cars.”

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Posted 3 years ago

“simple straight forward and easy”

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Posted 3 years ago

“So far everything has been satisfactory including swapping over my insurance from one vehicle to another without any trouble and hassle free.”

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Posted 4 years ago

“Good prices would recommend”

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Posted 4 years ago

“As with all renewals the price went up considerably so I did a compare search and the matched it, why they didn't give me their best price in the first place it woukd have saved a lot of time. But saying that, very friendly and easy prosses and I would recommend them but as with all companies do a compare first so you have a price in mind 😉”

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Posted 4 years ago

“First time using this company, have had several phone calls requiring confirmation of answers given at initial application for policy. Otherwise no issues and ok good quote. Polite and pleasant customer service.”

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Posted 4 years ago

“Seemed an easy process to get my insurance, but the test would be if I have to claim”

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Posted 4 years ago

“Not the cheapest but acceptable for the time being and the mileage I did last year was only 843 with lock down taking in to affect....”

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Posted 4 years ago

“First time using Performance Direct and found them very straight forward to deal with and very competitive, just to many emails.”

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Posted 4 years ago

“I have always found performance direct to be helpful and responsive.”

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Posted 4 years ago

“very easy to use and great value for your money.”

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Posted 4 years ago

“Very helpful and insurance is a decent price.”

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Posted 4 years ago

Performance Direct is rated 4.5 based on 2,503 reviews