Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,502 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Local and easy to communicate with..”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“not a lot of information on product.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very good company and very competitively priced too , thank you .”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good communication and prompt reply to emails”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 8 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“All good so far”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 1 year ago

“Easy to apply and pay online”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very easy to use and prompt action. Very competitive price seeing as the news headlines said that car insurance prices were going to sky rocket.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good renewal price, excellent communication, fortunately we haven’t had to try their claims procedure, so can’t comment on that aspect, but overall very good service.”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Will this reduce next years payment ?”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Prefer to have a physical copy of my insurance policy, don't like having all my details online. Brokers fee is a bit steep £40 for clicking buttons”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Good company to go with”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good speedy derby”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Pretty good overall but so many questions it seams to take all day to get the job done, but helpfull friendly people on the phone”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Overall a good service setting up insurance but had a problem with having paid in full then sent numerous texts (at least 2 a day) telling me I had to set up a direct debit until I eventually rang up to get them stopped.”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good service but took a little longer to find what I'd already been quoted still waiting for paperwork”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to set up and at a very competitive price.”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very efficient and a good rate. They have asked me for a proof of a Non fault claim which has been a real chore to get from my previous insurers Aviva. Apparently the bureaucratic and annoying Data Protection Act prevents them from accessing this data direct from Aviva which is bonkers.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the premium offered. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good communication from all staff . Little bit expensive for the cover I have , not had a claim ( good because no one wants that ) so who knows how good or bad they are ! . Had a few breakdowns due to bad diagnosis, but the help lady was lovely and helpful. It would be 5star if all the ‘things’ I said I have not tested were delt with swiftly.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“OK so far.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very clear information which was well presented and a realistic price.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,502 reviews