Hi,
We are delighted to hear our process was straight forward and simple to obtain new insurance with us. Our team are always happy to help and assist in any way possible.
Kind Regards
Jon
Performance Direct
“Failed to send paper documents when requested at purchase of policy, had to phone again (queuing)after policy started, documents then sent out as requested, otherwise all ok.”
Hi,
Thank you for taking the time to leave us a positive review. We are happy to hear our team were able to assist and rectify the issue. We appreciate the time taken to leave us a review.
Kind Regards
Jon
Performance Direct
“The inclusive & very competitive price for various benefits is a winner for me! Thankfully I've not needed to make a claim but the setting up of my policy, the ease of use on the app to view my documents & all communication thus far have been great. Thank you.”
Hi,
Thank you for taking the time to review us we are delighted to know you are satisfied with our online services when setting up your policy.
Kind regards,
Molly
Performance Direct
Hi,
We are so pleased to know you are happy with the online renewal service, your positive feedback is appreciated.
Kind regards,
Molly
Performance Direct
Hi,
We appreciate the time taken to leave this positive review and are happy to know you are satisfied with the service.
Kind regards,
Molly
Performance Direct
“Have insured my 4 cars with Performance for the past number of years. This year I've already insured one but the one due nie leapt in price from £97 -£220!! As a result I found a cheaper insurer - Carol Nash.”
Hi,
Thank you we appreciate the time taken to leave this review and are glad to know you are pleased with the premium we have offered.
Kind regards,
Molly
Performance Direct
“A competitive price for a classic car with slightly more cover than the competition. My documents were sent swiftly. I hope I'll never need to test how they perform for a claim!”
Hi,
Thank you for reviewing your positive experience with us, we are glad to know your are satisfied with the service.
Kind regards,
Molly
Performance Direct
Hi,
Thank you for sharing your review with us, we are very happy that you are pleased with the service from our team.
Kind regards,
Molly
Performance Direct
“Good but had to take pictures of my garage and pictures of my car in the garage within a certain amount of days and only found out once I had left the country so was a hassle to sort and had to email back and forth to resolve.”
Hi,
Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers.
Kind regards,
Molly
Grove & Dean
“I contacted your help desk by phone as details on my policy were incorrect, the type of immobilizer was clearly not a Mercedes immobilizer fitted as standard in a Ford Mustang and the details of a previous claim were also incorrect the person that answered said neither needed changing which seemed strange to me!”
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Performance Direct
English