Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,503 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is good. The only problem is I keep getting emails that say I need to send the following documents below. But there are not any listed below!!”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Cheaper than other quotes I received, when I use the chatbot on their website it either responds quite helpfully or directs me to a real person who then is very helpful.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Covered what I need at a reasonable price”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“After 3 attempts to get a quote for my car and a supposed call back that never happened . I decided to give you one more try . I finally got all the help I needed . Your company had been recommended on a car forum I am a member of . Persistence paid off . Very happy with the outcome .excellent price and your agent was very helpful . Will now recommend . As an aside my son is with you too and he has the same model car as me .”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good price with trouble free paperwork.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Price is average for my car but like most price has gone up quite a lot this year”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 1 year ago

“Competitive quote and simple administration, but I've never had to provide photographic evidence of the car being in the garage before.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 1 year ago

“Spoke to agent on phone, answered appropriate questions and policy cover was arranged without fuss.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 1 year ago

“Happy customer got another year”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 1 year ago

“No claims or other trouble, so not much to review. Easy to renew.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Nick Performance Direct

Posted 1 year ago

“Very easy very fast and very efficient. Insurance made simple”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“They beat my renewal price it was so easy to sort out and I am very pleased so thank you very much performance direct”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“So far so good.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“The beasts”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“A bit long-winded in the interaction I had but basically OK.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 1 year ago

“Very easy to start the policy”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Peter Best

Posted 1 year ago

“Good service, reasonable wait on the phone, simple and easy to arrange.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards Molly Performance Direct

Posted 1 year ago

“Happy with delivery and goods.”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 1 year ago

“spot on transaction and very friendly staff making it a doddle”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Hard to say until the time you need to make a claim Renewal was simple and effective and fast via the automated system and a competitive price”

Helpful Report

Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,503 reviews