“Wrong information and documents and never sent me revised ones. Asked me for lots of information and for evidence and then once provided asked for more. A right pain to deal with to be honest”
“This is my second year with Performance direct. They are very easy to communicate with and a great price car insurance cover. I havn't and hope i dont have to make a claim as yet so i cant comment on that, so i can only give 4 stars but other than that would recommend.”
“Good service, understandable and very reasonable quote even taking into account the declared modifications. So often a company will give you a very low price to start but load it up massively if you have any mods. Happy so far with the company.”
“After many years of insuring my classic sports car through Performance Direct (12 I think) I have switched to another insurer. I wasn’t dissatisfied with the service at all. However due to limited mileage the premium was relatively small. The addition of a broker fee almost equal to the premium was onerous and every year I needed to ring to negotiate a lower sum. This always happened but it became a nuisance so this year I switched to another insurer who doesn’t add a broker fee.”
“Terrible, rude, unprofessional and complete lack of knowledge. I called to cancel my car insurance before it start date. I was informed I wont be charged for cancellation, then was told I will be. Correct me if I am wrong but if a customer adviser aren't sure shouldn't he/she ask me to hold a line to get the correct information before misleading me? complete lack of knowledge, then not even an apology. You get what you pay for. Oh and my refund was late too which I had to chase after. NEVER AGAIN!!”
“Having purchased a classic car insurance from performance direct, they were competitively priced and very friendly and helpful, it was my first time using this company and I would definitely recommend them to others!”
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