Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,739 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service great price. Thanks very much.”

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Posted 4 years ago

“Great company to deal with they covered a few of my bikes for an amazing price, two of mine are vintage so only used on hot summer days for a few miles these guys gave a good price so I can keep the and use when needed”

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Posted 4 years ago

“Still waiting on documents, after nearly a month, constantly hounding me for a mileage declaration form to be filled in and returned but havent event sent a form to fill in! Sent 5 emails and still no reply and a phone call yesterday and once again no return call, take your money and cant even do the basics! Will never use them again”

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Posted 4 years ago

“Friendly and helpful set up, easy and quick renewal and lots of information to keep you right with payments etc would recommend”

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Posted 4 years ago

“First impressions have made me feel nervous. Hopefully my confidence will be restored during the life of the policy.”

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Posted 4 years ago

“I am a recent New customer. I joined with no fuss, and nothing too complicated in the procedure. I am pleased to try out this company who seem to offer their services at very reasonable rates.”

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Posted 4 years ago

“Absolutely appalling service.”

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Posted 4 years ago

“Good on price easy to set up spot on”

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Posted 4 years ago

“Without my asking you investigated an alternative insurance company that would insure my Pilgrim Sumo kit car, and you came up with Ageas Insurance Ltd that offered a far more attractive quote, plus improved excess amounts. Excellent, thank you.”

Performance Direct 5 star review on 5th April 2021

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Posted 4 years ago

“Aa pain-free experience, competitively priced and decent customer service, happy to recommend”

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Posted 4 years ago

“Provided what I needed efficiently and competitively.”

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Posted 4 years ago

“Great company good prices and fantastic staff whom have always helped me out in any situation”

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Posted 4 years ago

“I have always found performance direct to be helpful and responsive.”

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Posted 4 years ago

“Overall pretty good but very disappointing that my fully comp insurance doesn’t allow me to drive other cars and is not an option to add on”

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Posted 4 years ago

“Friendlywelcome and very helpful..”

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Posted 4 years ago

“Straight forward procedure. No issues”

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Posted 4 years ago

“Great overall service with very competitive policy. Can’t fault them”

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Posted 4 years ago

“Easy efficient reliable service at a reasonable price”

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Posted 4 years ago

“Excellent service and value”

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Posted 4 years ago

“even though they put my premium up. still very helpful.”

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Posted 4 years ago

Performance Direct is rated 4.6 based on 2,739 reviews