Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,626 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

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English

“Cheap😁 we all look for the cheapest👍”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Its all about the price, and the price was the best.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Unreasonable renewal quote; expensive to cancel. Pretty standard for car insurance companies though i guess.”

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Posted 2 years ago

"Hi, We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct"

Posted 2 years ago

“Very easy to insure my old scirocco really nice people who sorted it out”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Happy with just the right amount of communication that is needed for the use of my policy.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“It was very easy and straight forward to deal with u”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Prompt service and wxcellent website.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Havent had to make a claim but communication has been very good and quickly responded to my emails.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Everything went very smoothly and I got a good price.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“No difficult questions yo answer competitive quotes process with transparent terms of business.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Quick and easy insurance, at a very competitive price. Very pleased.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very helpful firm”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very simple no fuss, fantastic price,”

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Posted 2 years ago

“Great service would use again 👍”

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Posted 2 years ago

“Very simple process to upgrade my policy, staff member was knowledgeable and competent.”

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Posted 2 years ago

“The best ,this is the second time with you and faster. Many thanks.”

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Posted 2 years ago

“Fingers crossed 🤞🏼”

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Posted 2 years ago

“Really good service no problems.”

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Posted 2 years ago

“Great customer service”

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Posted 3 years ago

Hi Kevin, Thank you for leaving us a positive review. I'm pleased to hear that you are happy with the great service provided. Kind regards, Issy Performance Direct

Posted 3 years ago

“Easy to deal with and helpful Ober the phone”

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Posted 3 years ago

Hi Nigel, Thank you for sharing your review with us. I'm delighted to hear that you are satisfied with the helpful service provided. Best regards, Issy Performance Direct

Posted 3 years ago

Performance Direct is rated 4.5 based on 2,626 reviews