Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,626 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

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English

“When querying the start date of my policy in regards to the end date of my previous policy, Just fobbed off”

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Posted 3 years ago

“Always good comms and have found them to be very fairly priced for insuring classic cars. The 'agreed valuation' process can be a bit tiresome with providing photos, receipts and on occasion an independent valuation, however, that is a necessity for the older and desirable cars”

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Posted 3 years ago

“Good service, competitive premiums and good online account for accessing policy docs etc.”

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Posted 3 years ago

“They were very helpful ,was sorted promptly with no hassle”

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Posted 3 years ago

“Excellent service with really helpful people.”

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Posted 3 years ago

“Very easy to insurance & very good price. Had to send some photos of car being in garage & mileage which is understandable. 5*****”

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Posted 3 years ago

“Good services. Eficient and fast”

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Posted 3 years ago

“I haven’t received my documents yet. I emailed sometime ago and stated the above but still have not received them.”

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Posted 3 years ago

“No messing. Straight to business. On cover . Great service”

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Posted 3 years ago

“Dreadful company! Takes your money then you’ll find the insurance company won’t insure you, then takes a month to refund you ? Avoid.. Buy Cheap.. Buy Twice!”

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Posted 3 years ago

“Kick me out after a year because whatever reason with a unknown insurance company notice. I have no issue last year with you but it's not working like that. Also no ncb documents”

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Posted 3 years ago

“Very easy to deal with courteous and polite nothing was too much trouble”

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Posted 3 years ago

“Looking for an insurance company, that could insure my 2019 BMW 125d Shadow edition. I wanted to have the enging re-mapped, this insurance company fitted the remit perfectly.”

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Posted 3 years ago

“Been with performance direct for the last 3-4 years. Best company I’ve dealt with regarding car insurance I feel looked after and valued as a customer especially when renewals are due. Thanks guys highly recommend”

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Posted 3 years ago

“clear communication”

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Posted 3 years ago

“Good experience setting up only been with them a few weeks so far so good”

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Posted 3 years ago

“I was talked through everything . Everything was made easy for me.”

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Posted 3 years ago

“Fast, friendly and efficient”

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Posted 3 years ago

“Good price and service”

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Posted 3 years ago

“Very disappointed . Thay took payment.after I cancel my contract with them . This is Unprofessional .”

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Posted 3 years ago

Performance Direct is rated 4.5 based on 2,626 reviews