Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,626 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Happy with the overall service which is provided. Insurance quote doubled over the year, no accidents so not sure why the major hike.”

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Posted 2 years ago

Hi, We are happy you are pleased with the service but are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct

Posted 2 years ago

“Excellent service thank you”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Excellent Thank You”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“Quick and efficient. Very easy to do business with”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 2 years ago

“found a really good price for me-cannot fault them.i did not have to go through all the normal hassle you get from all the big insurers.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to use”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very easy no hassle”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“good price quick Delivery”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very good car insurance company”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy, smooth transaction.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very easy to communicate with,documents email next day.Very simple process with no hassle.i have used them before and had no issues.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“everything was easy”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“no nonsense car insurance caters well for my needs”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good value camper van insurance which includes a tracker”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good service, quick response. Thanks”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Everything has been really smooth moving from my old bike insurer to Performance Direct of course the only time you can really fully judge an Insurance Company is if you're unfortunate enough to have to make a claim but so far so good, let's hope I don't need to make a claim.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Can’t fault them”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent service”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very professional”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“i still prefer somebody talks on the phone”

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Posted 2 years ago

Hi, We are sorry you feel this way and can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct

Posted 2 years ago

Performance Direct is rated 4.5 based on 2,626 reviews