Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,737 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,737 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to sort and complete forms”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Nothing works on Web site.”

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Posted 2 years ago

Hi, Thank you for sharing your review with us, we apologise for any problems encountered, For any assistance please call in on 01708925059 or contact us via livechat or Whatsapp. Kind regards, Jess Performance Direct

Posted 2 years ago

“Top insurance company - Dont forget to ask for a discount”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Following a complicated misapprehension on my part I contacted Performance Direct. They were extremely patient and reassuring and I am pleased that everything regarding my car insurance has now been finalised.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Great service and customer communication”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Took my age into consideration and found an excellent quote and cover. I will definitely pass on your number to my fellow motorhomers”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“So far an excellent service.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Easy to complete new insurance of my car.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“So far so good.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very easy to navigate to your site. And a no complicated issues when completing questions”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Although I was fully insured through Performance Direct I was recently stopped by the police as my insurance did NOT show on the insurance data base. The police have the power to take any vehicle that is shown as NO INSURANCE. I contacted Performance Direct the following day and they admitted to making a mistake. A mistake like that could cost dearly.”

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Posted 2 years ago

Hi, We apologise for any problems encountered, I can see the vehicle is now showing on the MID database. If you have any further issues please contact our live chat team and an agent will assist. Kind regards, Jess Performance Direct.

Posted 2 years ago

“The beasts”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“First time I have bought insurance on line and found it a very easy operation. At my age he internet is a minefield but my grandson was on hand to guide me through.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 2 years ago

“Very easy to buy and terms and conditions clearly laid out. It's value for money as well”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 2 years ago

“Good coverage at a reasonable price”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 2 years ago

“Quick and easy to deal with”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 2 years ago

“A bit long-winded in the interaction I had but basically OK.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 2 years ago

“Good policy and easy to set up. Hopefully never have to claim but obviously this would be the real test.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct.

Posted 2 years ago

Performance Direct is rated 4.6 based on 2,737 reviews