Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,430 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very helpful and easy to contact.”

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Posted 13 hours ago

“Very good service”

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Posted 1 day ago

“Great price and service.”

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Posted 1 day ago

“Renewal has always been a good and competitive price, will continue to buy with them.”

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Posted 1 day ago

“Very easy to set up.”

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Posted 1 day ago

“Great price and easy to follow communication and a bonus getting a vehicle tracker”

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Posted 2 days ago

“I booked through performance direct because they gave a phone number whereas Allianz didn’t have one and ignored my email.”

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Posted 2 days ago

“Happy and clear renewal”

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Posted 2 days ago

“Having changed my motorhome recently I was told I needed a tracking device. This added considerably to my already higher premium cost. I then discovered that I would receive no refund from them for the remaining 4 months on the previous policy with the same company. In the past, maybe with different companies, there was just a premium adjustment on the current policy until the end of the term. Needless to say I feel taken advantage of.”

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Posted 2 days ago

“Always outstanding service”

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Posted 2 days ago

Hi Grahame, Thank you for your stellar 5-star review! We're so pleased to hear that you consistently receive outstanding service from us. Our team is dedicated to maintaining high standards, and your feedback motivates us to keep it up. If there’s anything more we can assist you with, just let us know! Best regards, Molly Performance Direct

Posted 2 days ago

“Excellent very helpful”

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Posted 3 days ago

Hi Syed, Thank you for your wonderful 5-star review! We're delighted to hear that you found us very helpful. Our team is always here to support you, and your kind words encourage us to continue providing great service. If there's anything else we can do for you, just let us know! Best regards, Molly Performance Direct

Posted 2 days ago

“Competitive and good, easy online service”

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Posted 3 days ago

Hi Patricia, Thank you for your excellent 5-star review! We're so glad to hear that you found our service competitive and easy to navigate online. Making the process simple for our customers is always a top priority for us. If you have any questions or need further assistance, feel free to reach out! Best regards, Molly Performance Direct

Posted 2 days ago

“Ok easy to obtain through compare the market.com good cover at a good price”

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Posted 3 days ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found it easy to obtain a great cover at a good price through comparethemarket.com. Providing our customers with quality options at competitive prices is what we strive for. If there's anything more we can do for you, don’t hesitate to ask! Best regards, Molly Performance Direct

Posted 2 days ago

“Competitive rates for my Classic insurance..would definitely recommend.”

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Posted 4 days ago

Hi there, Thank you for your fantastic 4-star review! We're thrilled to hear that you found our rates competitive for your Classic insurance. Your recommendation means a lot to us, and we're always here to help if you have any further questions or needs. Best regards, Molly Performance Direct

Posted 2 days ago

“Good value for money.”

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Posted 4 days ago

Hi Kenneth, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service to be good value for money. It's our goal to provide quality offerings at competitive prices, and your feedback encourages us to keep delivering. If there's anything more we can do for you, just let us know! Best regards, Molly Performance Direct

Posted 2 days ago

“The commission was a bit high but overall price was competitive.”

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Posted 4 days ago

Hi Peter, Thank you for your great 4-star review! We're pleased to hear that you found our overall pricing competitive. We understand that commission can play a crucial role in your decision, and we constantly strive to provide the best value for our customers. If there's anything we can do to enhance your experience further, please don't hesitate to reach out! Best regards, Molly Performance Direct

Posted 2 days ago

“Good price easy to deal with hopefully will be the same if I need to make a claim”

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Posted 4 days ago

Hi David, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing appealing and that you had a smooth experience with us. We always aim to make things as easy as possible for our customers. If you ever need assistance with anything, including claims, just know we're here to help! Best regards, Molly Performance Direct

Posted 4 days ago

“Minor hick-up whilst trying to obtain certain explanations”

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Posted 5 days ago

Hi Peter, Thank you for your great 4-star review! We appreciate your feedback and are sorry to hear you had a minor hiccup while seeking explanations. We strive to provide clear and helpful information, so your insights are valuable to us. If there's anything else we can assist you with, please don’t hesitate to let us know! Best regards, Molly Performance Direct

Posted 4 days ago

“Great service insured my car on telephone call. The friendly & knowledgeable staff were very helpful answering all my questions at the time the cost was reasonable and paperwork was sent promptly very happy with everything.”

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Posted 5 days ago

Hi James, Thank you for your wonderful 5-star review! We're delighted to hear that you had a positive experience when insuring your car with us. Our team is always ready to help, and it's great to know you felt well-supported during the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 4 days ago

“Usual excellent service”

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Posted 5 days ago

Hi Ricky, Thank you for your excellent 5-star review! We're so pleased to hear that you received our usual high standard of service. Consistency is key for us, and we're committed to ensuring you have a great experience every time. If you ever need anything, just let us know! Best regards, Molly Performance Direct

Posted 4 days ago

Performance Direct is rated 4.5 based on 2,430 reviews