Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,739 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“It’s ok but I don’t like filling in these things”

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Posted 7 years ago

“no comment”

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Posted 7 years ago

Hi Robin Thank you for leaving us a rating. If there is any further assistance you require, don't hesitate to contact us. Regards Emma Performance Direct

Posted 7 years ago

“Good customer service”

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Posted 7 years ago

Hi Paul Thank you for taking the time to leave us feedback, I'm pleased you received good customer service from our operators but if there is anything else I can assist with, don't hesitate to let me know. Regards Emma Performance Direct

Posted 7 years ago

“It went ok”

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Posted 7 years ago

Hi Thank you for leaving us feedback. If you require any further assistance don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“Very good company. Look forward to the year ahead”

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Posted 7 years ago

Hi Darren Thank you for taking the time to leave us a review. It's great to know that you rate us 5 stars! Regards Emma Performance Direct

Posted 7 years ago

“Sorted out my renewal premium to my entire satisfaction, thank you.”

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Posted 7 years ago

Hi Chris Thank you for the 5 star feedback, it's great to know that our service was to your satisfaction. If you require further assistance, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“No Problems, Easy To Communicate, Straight Forward Renewal Quotation. new policy provided”

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Posted 7 years ago

Hi Michael Thank you for the great feedback regarding your renewal. I'm glad you experienced no problems and everything was straight forward. Regards Emma Performance Direct

Posted 7 years ago

“Insurance of my car on phoning you I received a better quote thank you”

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Posted 7 years ago

Hi Charles Thank you for taking the time to leave us feedback. I'm pleased we could offer you a better quote. For any further assistance, please just ask. Regards Emma Performance Direct

Posted 7 years ago

“Thanks, im happy”

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Posted 7 years ago

Hi Maciej Thank you for your feedback! If there is anything else we can help with, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“Good service very helpful answering queries”

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Posted 7 years ago

Hi Mel Thank you for the 5 star feedback, I'm pleased our operators were helpful. For any further assistance, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“good service good price”

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Posted 7 years ago

Hi James Thank you for the great review, I'm pleased we could provide both a good service and price. Regards Emma Performance Direct

Posted 7 years ago

“Compete time rates”

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Posted 7 years ago

“The most helpful company I have delt with yet l can’t thank them enough for their help”

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Posted 7 years ago

Hi Oscar Thank you for the 5 star feedback. It's great to know you received the service that Performance Direct are proud to maintain. For any further assistance, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“Quick and easy insurance very good in keeping it quick and simple . I would recommend them to all my friends.”

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Posted 7 years ago

Hi Thank you for the great review, I'm pleased our operators made your experience simple. Your recommendation is appreciated. Regards Emma Performance Direct

Posted 7 years ago

“Quick and easy insurance and polit. Only took ten minutes and all sorted.”

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Posted 7 years ago

Hi Mario Thank you for taking the time to leave us a review, I'm pleased our staff could sort everything quickly for you. For any further assistance, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“Had to phone up for an improved offer.”

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Posted 7 years ago

Hi Roger Thank you for sharing your feedback. With regards to renewing a policy, as a broker we offer the insurance provider's renewal quotation on an automatic basis. However, if contacted by the client, we can then access our panel of insurers to search for more appropriate cover. I hope the above helps to explain why this takes place but if you have any further questions, please don't hesitate to let me know. Regards Emma Performance Direct

Posted 7 years ago

“For insuring my car”

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Posted 7 years ago

Hi John Thank you for the great review regarding your car insurance. If you require any further assistance, don't hesitate to let me know. Regards Emma Performance Direct

Posted 7 years ago

“Easy to do business with and very comprehensive cover at affordable prices.”

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Posted 7 years ago

Hi Thank you for the great review. It's great to know you rate us 5 stars! If you you require any further assistance, don't hesitate to let me know. Regards Emma Performance Direct

Posted 7 years ago

“Easy to renew and at the right premium”

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Posted 7 years ago

Hi Terry Thank you for the great feedback, I'm pleased your renewal was an easy process. If you require further assistance, just let know. Regards Emma Performance Direct

Posted 7 years ago

“Excellent service and always happy to help. Great value too”

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Posted 7 years ago

Hi Adrian Thank you for taking the time to leave us great feedback. It's great to read that our staff provided an excellent service alongside great value. If you require any further assistance, don't hesitate to let me know. Regards Emma Performance Direct

Posted 7 years ago

Performance Direct is rated 4.6 based on 2,739 reviews