“Poor response to issues and lax attitude to reimbursing promised refund. Shockingly expensive to change from one car to another of same make model and age.”
“Never had a problem with performance direct. Had to change my insurance over to a new vehicle last year and thought it would be a bit of a faff on.... boy was I wrong all done in around 3 minutes! Super efficient can’t fault them! :-)”
“When I applied to renew my car insurance I had a most friendly and helpful member of staff. She took time and effort to process the renewal. Apart from that I have not had to contact your company luckily.”
“Had a couple of problems. Charged twice for breakdown cover thought it was sorted then when money came from bank it wasn’t. But I dealt with unise, who was extremely helpful”
“Wrong information and documents and never sent me revised ones. Asked me for lots of information and for evidence and then once provided asked for more. A right pain to deal with to be honest”
“This is my second year with Performance direct. They are very easy to communicate with and a great price car insurance cover. I havn't and hope i dont have to make a claim as yet so i cant comment on that, so i can only give 4 stars but other than that would recommend.”
