“Had a lot of trouble setting up the tracker (which turned out was a problem their end) with unacceptably long call wait times and having to chase email responses. As a new customer can’t say I’m that impressed with Performance Direct so far.
Despite the slightly higher cost the experience with using my previous insurer Adrian Flux was far superior”
Hi,
We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers.
Kind regards,
Jess
Performance Direct
“I have returned to Performance Direct repeatedly over the years.
They are usually extremely competitive on price but more importantly in an age of declining customer service, theirs consistently bucks this trend. In the insurance world their backup and support is genuinely exemplary. They are a pleasure to deal with.”
“I have 2 classic cars insured with Performance Direct and appreciate I can speak directly with an adviser when renewing or any other enquiry. Always polite and knowledgeable with fast responses and, of course, prices and cover very competitive with any other insurer.”
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