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Performance Direct Reviews

4.6 Rating 2,739 Reviews
89 %
of reviewers recommend Performance Direct
4.6
Based on 2,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Efficient, professional and competitive service.
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Posted 4 years ago
Phone answers swiftly, knowledgeable staff, good value, Can’t comment on claims ,,never had one, thankfully.
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Posted 4 years ago
Quick response, short cables just as required for in car charging
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Posted 4 years ago
used for a few years now for classic mini insurance Excellent rates and customer service
Performance Direct 5 star review on 23rd July 2021
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Posted 4 years ago
Very competitive prices very helpful and prompt at answering the phone and questions I have recommended you to anyone I have been talking to
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Posted 4 years ago
Good service, understandable and very reasonable quote even taking into account the declared modifications. So often a company will give you a very low price to start but load it up massively if you have any mods. Happy so far with the company.
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Posted 4 years ago
Preempt renewal which are always sent in good time.Competitive price. We’re very helpful on the phone when I rang
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Posted 4 years ago
Professional and efficient service..Nothing to much trouble..
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Posted 4 years ago
Good price easy to deal with no waiting on the phone listening to tube music
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Posted 4 years ago
After many years of insuring my classic sports car through Performance Direct (12 I think) I have switched to another insurer. I wasn’t dissatisfied with the service at all. However due to limited mileage the premium was relatively small. The addition of a broker fee almost equal to the premium was onerous and every year I needed to ring to negotiate a lower sum. This always happened but it became a nuisance so this year I switched to another insurer who doesn’t add a broker fee.
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Posted 4 years ago
Lack of internal communication causes problems.
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Posted 4 years ago
Easy to set up. Documents sent by email promptly. Excellent service.
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Posted 4 years ago
Terrible, rude, unprofessional and complete lack of knowledge. I called to cancel my car insurance before it start date. I was informed I wont be charged for cancellation, then was told I will be. Correct me if I am wrong but if a customer adviser aren't sure shouldn't he/she ask me to hold a line to get the correct information before misleading me? complete lack of knowledge, then not even an apology. You get what you pay for. Oh and my refund was late too which I had to chase after. NEVER AGAIN!!
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Posted 4 years ago
Having purchased a classic car insurance from performance direct, they were competitively priced and very friendly and helpful, it was my first time using this company and I would definitely recommend them to others!
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Posted 4 years ago
very good service
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Posted 4 years ago
Best price coupled with excellent service
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Posted 4 years ago
A well known name in classic car insurance and provide a decent service
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Posted 4 years ago
Great service ...highly competitive for those who does low mileage esp for 2nd or 3rd cars.
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Posted 4 years ago
Been good service so far
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Posted 4 years ago
Easy to deal with, checked other sites PD beat competitors with like for like cover at best cost.
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Posted 4 years ago
Performance Direct is rated 4.6 based on 2,739 reviews