Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.55

4.6 Rating 2,644 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quite easy to arrange my car insurance, all went very well.”

Helpful Report

Posted 5 years ago

“Apart from the usual long wait to speak to someone on the phone the person in question was most helpful”

Helpful Report

Posted 5 years ago

“Have been with the company many years. Trouble free and efficient.”

Helpful Report

Posted 5 years ago

Hi Godfrey Thank you for sharing your experience with us, your loyalty is appreciated. Kind regards Emma Performance Direct

Posted 5 years ago

“Staff very knowledgeable as this was the 1st time we had insured a Campervan and helped us in the process. I am very pleased with the service .”

Helpful Report

Posted 6 years ago

Hi Dennis Thank you for the taking the time to share your feedback. It's great to hear how pleased you are with the service our staff provided when assisting with your campervan insurance. For any further assistance, please don't hesitate to get in touch. Kind regards Emma Performance Direct

Posted 6 years ago

“I have been with Performance Direct for a number of years now. I had searched for comprehensive insurance for my MGF which is used as a summer only car with low mileage. This company came up with reasonable deal. The only hastle was supplying proof of the vehicle and myself but it was worth it in the end. Other companies have similar deals but I was happy to stay with them.”

Helpful Report

Posted 6 years ago

“Reliable in renewal, with less sign of price hiking at renewal than other brokers.”

Helpful Report

Posted 6 years ago

“I can't really fault it. Gave me a very acceptable rate when I cribbed at the original offer so no complaints. Will come again.”

Helpful Report

Posted 6 years ago

“Pretty good they reduced my premium this year so that’s a bonus.”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“The service is good but I believe the fees are too high”

Helpful Report

Posted 6 years ago

“I was pleased with respnse”

Helpful Report

Posted 6 years ago

Hi Grace, Thank you for your 5 star review, I am happy to hear that you are pleased with the response of our operators. Kind regards, Connor Performance Direct

Posted 6 years ago

“Competitively priced policy, and easy access.”

Helpful Report

Posted 6 years ago

“Very Happy”

Helpful Report

Posted 6 years ago

“Good service. Reasonable price”

Helpful Report

Posted 6 years ago

“always a good service.”

Helpful Report

Posted 6 years ago

“Disappointed my insurance went up after 1 years no claims was added. Still very competitive.”

Helpful Report

Posted 6 years ago

“The only issue I have is that your agreed valuation of the Sport Quattro is incorrect. Other than that, I am happy with the price and service.”

Helpful Report

Posted 6 years ago

Hi Stephen, Thank you for your positive review, I am glad to hare that you are happy with the price we quoted and the service our operators provided. I am sorry for any other inconveniences that may of arisen. Kind Regards Connor Newman Grove & Dean

Posted 6 years ago

“To date Performance Direct have met my needs in a satisfactory manner.”

Helpful Report

Posted 6 years ago

Hi Anthony, Thank you for your positive review, I am glad to hear that we have met all your needs and requirements and you are satisfied with the service we have provided you. Kind Regards Connor Newman Performance Direct

Posted 6 years ago

“Great deal and very helpful”

Helpful Report

Posted 6 years ago

Hi William, Thank you for leaving us a positive review. I'm pleased to hear that you are happy with the price and helpful service provided by Performance Direct. Kind regards, Callum Performance Direct

Posted 6 years ago

“Easy to work with straightforward”

Helpful Report

Posted 6 years ago

Hi Robert, Thank you for sharing your feedback with us. I'm delighted to hear that you are satisfied with the straight forward service provided. Best regards, Callum Performance Direct

Posted 6 years ago

Performance Direct is rated 4.6 based on 2,644 reviews