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Performance Direct Reviews

4.6 Rating 2,644 Reviews
89 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.6
Based on 2,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Paul Furey
Verified Buyer
“Quick and efficient response after my mishap 👍”
Helpful Report
Posted 4 years ago
Ernest Bridges
Verified Buyer
“Reminded me of renewal in good time hassle free online renewal and a fair price only down side did not send me out green card like my other car insurances did without even asking”
Helpful Report
Posted 5 years ago
Manubhai Mistry
Verified Buyer
“Good, Always contacts me before expiration of my policies”
Helpful Report
Posted 5 years ago
Kevin Pilsworth
Verified Buyer
“easy to deal with, good price for cover required, only gripe is promise to send documents through post but as yet failed to do so. The only thing is a certificate of insurance which was sent as an attachment with an email.”
Helpful Report
Posted 5 years ago
Derek Lum
Verified Buyer
“As my Insurance is for a second car that is seldom used, price was the priority. The price was most competitive my only complaint would be that to confirm the policy you must telephone the provider or the policy may be invalid, it took three daily attempts to get through and this resulted in added costs on my telephone bill. Having said that, once contact was made the process was simple and professional. I hope to never need to test a claim process so overall happy with my selection.”
Helpful Report
Posted 5 years ago
John Roy
Verified Buyer
“Just good but with same insurer as last year you were more competitive than last years broker”
Helpful Report
Posted 5 years ago
Allan Atkins
Verified Buyer
“No problem so far but a bit upset that 2 days after paying my insurance premium you decided to offer £25 off car insurance not a happy bunny so I will keep my options open next time”
Helpful Report
Posted 5 years ago
Lynda Danks
Verified Buyer
“Staff very helpful and good price”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Really good service explained policy”
Helpful Report
Posted 5 years ago
Mark Baigrie
Verified Buyer
“So far I have had good experiences with Performance Direct.”
Helpful Report
Posted 5 years ago
Sarabjit Bachra
Verified Buyer
“Quick to answer phone and more cheaper than others to insure my car and got renewal cheaper than last year, no issues at the moment but do read your insurance policy carefully as some missing wording can invalidate it as i had spotted but they had sorted it out when i called back to point it out.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very professional and helpful. I appreciated the follow up call after I'd taken out the policy to let me know my car was worth more than I thought.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service despite the pandemic”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“No coronavirus discount when my car was off the road for a month. Automatic renewal and then harsh cancellation policy is a bit mean”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“quick clear efficient service with specialists which results in low premium”
Helpful Report
Posted 5 years ago
Stuart Hallam
Verified Buyer
“Good advice and price. Only constructive comment is that it would have been good to inform me of the name of the finance company”
Helpful Report
Posted 5 years ago
Rita Wilson
Verified Buyer
“The young lady I dealt with on the telephone was very helpful.”
Helpful Report
Posted 5 years ago
Roger Knight
Verified Buyer
“Would not use again, brokers fee, should have read the small print better.”
Helpful Report
Posted 5 years ago
Terry Castle
Verified Buyer
“A little bit drawn out having to get a licence check, other wise very satisfied.”
Helpful Report
Posted 5 years ago
Paul Croall
Verified Buyer
“I recently got insurance for my motorbike, got the cover I need and for a very good price. No problems quick and easy.”
Helpful Report
Posted 5 years ago
Performance Direct is rated 4.6 based on 2,644 reviews
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