“As with all renewals the price went up considerably so I did a compare search and the matched it, why they didn't give me their best price in the first place it woukd have saved a lot of time.
But saying that, very friendly and easy prosses and I would recommend them but as with all companies do a compare first so you have a price in mind 😉”
“First time using this company, have had several phone calls requiring confirmation of answers given at initial application for policy. Otherwise no issues and ok good quote.
Polite and pleasant customer service.”
“Having taken out a policy with performance direct for the 1st time I found the customer service very polite and helpful and an easy transaction was made.
I can't say anything about how good they are when making a claim because thankfully I haven't needed too”
“A very reasonable quote for the cover I required. I found customer service easy to access, good and were helpful with an issue which arose with my insurance policy, which was successfully amended without problem.”
“Relatively easy process, from starting online via a comparison website to paying done in quick time, however, it took a while longer before my vehicle came up on the motor insurance database, nice, polite staff from the broker contacted me several times because the insurer wanted pictures which included proof it was in the garage at my address, including a picture of my house numbered gate with the vehicle visible in the background in the garage and a mileage declaration had to be supplied before it was covered by the insurer.”
“The team that handled my new policy did a great job and explained everything clearly to me so I don’t want to complain about anything yet I don’t have any documentation yet?”
“Very quick to get insurance sorted. Some processes could be made as easy as some other companies I have used in the past. There were lot of bits to send back and set up.”
“Quick and efficient,Very helpful operators in assisting getting the right package together, both cost wise and drive requirements for my Circumstances”
“As I don’t use my car so much these days, and I may not use it as much this year ,I required a economically priced insurance ,and I believe your policy gives me what I require.
I can only say that I’ve had good service from your Company.”
