Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,505 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,505 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It went ok”

Helpful Report

Posted 6 years ago

Hi Thank you for leaving us feedback. If you require any further assistance don't hesitate to get in touch. Regards Emma Performance Direct

Posted 6 years ago

“Insurance of my car on phoning you I received a better quote thank you”

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Posted 6 years ago

Hi Charles Thank you for taking the time to leave us feedback. I'm pleased we could offer you a better quote. For any further assistance, please just ask. Regards Emma Performance Direct

Posted 6 years ago

“Thanks, im happy”

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Posted 6 years ago

Hi Maciej Thank you for your feedback! If there is anything else we can help with, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 6 years ago

“Compete time rates”

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Posted 6 years ago

“Easy to renew and at the right premium”

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Posted 6 years ago

Hi Terry Thank you for the great feedback, I'm pleased your renewal was an easy process. If you require further assistance, just let know. Regards Emma Performance Direct

Posted 6 years ago

“Competitive price”

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Posted 6 years ago

Thank you for leaving us a review. For any further assistance don't hesitate to get in touch. Regards Emma Performance Direct

Posted 6 years ago

“You didn't make me happy”

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Posted 6 years ago

Hi Paul Thank you for sharing your feedback, if there is anything you need assistance with to rectify this, please let me know and I will look into this with the relevant team. Regards Emma Performance Direct

Posted 6 years ago

“I have insurance cover”

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Posted 6 years ago

“Commission charge is relatively expensive.”

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Posted 6 years ago

“helpful on the phone. Docs came as expected Good value and service”

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Posted 6 years ago

Hi Raymond Thank you for taking the time to leave us feedback, I'm pleased everything was as expected. If you need any further assistance, just let me know. Regards Emma Performance Direct

Posted 6 years ago

“Acts quickly with any request i have had to make”

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Posted 7 years ago

Hi Edmund Thank you for sharing your feedback. I'm pleased to know that our staff assist with your requests quickly but if there is anything else I can do, just let me know. Regards Emma Performance Direct

Posted 6 years ago

“Easy of renewal”

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Posted 7 years ago

Hi Thank you for leaving us positive feedback regarding your renewal. I'm pleased it was an easy process. For assistance with anything else, don't hesitate to let me know. Regards Emma Performance Direct

Posted 6 years ago

“VERY SIMPLE TO RENEW”

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Posted 7 years ago

Hi Phil Thank you for leaving us feedback, it's great to know that our renewal process was a simple one. If there's anything else you need, just let me know. Regards Emma Performance Direct

Posted 7 years ago

“I didn't have a problem, just answer all questions correctly. I have received documents via e-mail by return on confirming by telephone exactly as required. Very helpful young lady on phone a credit to them. I can understand some customers being upset if the quote changes upon speaking with them, but did they tell the information correctly. Most insurers would give a get out without a penalty charge of some £50, however I was happy plus the company I'm insured with is a division of L & V who I have had other cars with in the past.”

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Posted 7 years ago

“Straight forward but some what difficult process to follow as my car was a classic car i think that is to be expected , but very helpful and explained everything”

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(Car Insurance) - Posted 8 years ago

“I have been a customer of performance direct for the past year. I receved a really good price and the staff were friendly and polite. No problems so far, keep up the good work.”

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Posted 9 years ago

“A reasonable experience”

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(Car Insurance) - Posted 9 years ago

“this car insurance company is okay as the all other ones, does the job mainly! it have excellent customer services! not happy with the amount i pay over the year cos its like 6 times more than my car is worth and after the year without no claimes i payed big money just to have cover and be legal on the road!”

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(Car Insurance) - Posted 9 years ago

“Not much Moore. To. Add”

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(Car Insurance) - Posted 9 years ago

“It was a good experience un till now.”

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(Car Insurance) - Posted 10 years ago

Performance Direct is rated 4.5 based on 2,505 reviews