Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.55

4.6 Rating 2,687 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I cannot really offer much of an opinion other than to say that prices are reasonable and the renewal process is straightforward. I did offer them the opportunity to insure one of my other cars but the price was nowhere good enough. Any other contact has been on minor points relating to renewal. The last renewal price wasn't the cheapest but it was okay, so I chose to remain with the company.”

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Posted 7 years ago

“Good n easy”

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Posted 7 years ago

Hi Thomas Thank you for your great review, we are glad thay you find our services to be of a high level. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Made my renewal nice and easy the price was right compared to last year so I just let it ortomaticly renew thank you”

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Posted 7 years ago

Hi Martin Thank you for sharing your experience, I'm pleased you we were able to make your renewal process nice and easy. For any further assistance, please don't hesitate to contact us. Regards Emma Performance Direct

Posted 7 years ago

“very good easy to use”

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Posted 7 years ago

Hi David Thank you for taking the time to leave us a review. I'm pleased you found our process very good. For any further assistance, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“No access to printer, would prefer documents in written form.”

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Posted 7 years ago

Hi Alan Thank you for taking the time to leave us feedback. If you would like me to, I can request your documents to be posted to you, however there may be an additional charge. Please don't hesitate to let me know. Regards Emma Performance Direct

Posted 7 years ago

“It was trouble free no hassle at all done and sorted in know time at all”

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Posted 7 years ago

Hi Thank you for you positive feedback. I'm delighted to hear that you had no hassle. For further assistance, please don't hesitate to get in touch Lucy Performance Direct

Posted 7 years ago

“Kept car insurance the same this year again”

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Posted 7 years ago

Hi Thank you for your positive review For further assistance, please don't hesitate to get in touch Lucy Performance Direct

Posted 7 years ago

“The person that I dealt with on the telephone”

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Posted 7 years ago

Hi David Thank you for giving us a positive star rating. For further assistance, please don't hesitate to get in touch Lucy Performance Direct

Posted 7 years ago

“called regarding Renewal Quote, Received Great Service and Competitive Price”

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Posted 7 years ago

Hi Colin Thank you for taking the time to review us. I'm pleased our operators displayed great service and were able to obtain a competitive price for you. Regards Emma Performance Direct

Posted 7 years ago

“Quick easy”

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Posted 7 years ago

Hi Stuart Thank you for sharing your feedback. If you need further assistance, please don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“Easy to deal with. Early renewal reminder Flexible”

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Posted 7 years ago

Hi Michael Thank you for sharing your renewal experience with us. It's great to know you found us easy to deal with. Regards Emma Performance Direct

Posted 7 years ago

“no comment”

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Posted 7 years ago

Hi Robin Thank you for leaving us a rating. If there is any further assistance you require, don't hesitate to contact us. Regards Emma Performance Direct

Posted 7 years ago

“It went ok”

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Posted 7 years ago

Hi Thank you for leaving us feedback. If you require any further assistance don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“Insurance of my car on phoning you I received a better quote thank you”

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Posted 7 years ago

Hi Charles Thank you for taking the time to leave us feedback. I'm pleased we could offer you a better quote. For any further assistance, please just ask. Regards Emma Performance Direct

Posted 7 years ago

“Thanks, im happy”

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Posted 7 years ago

Hi Maciej Thank you for your feedback! If there is anything else we can help with, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“Compete time rates”

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Posted 7 years ago

“Easy to renew and at the right premium”

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Posted 7 years ago

Hi Terry Thank you for the great feedback, I'm pleased your renewal was an easy process. If you require further assistance, just let know. Regards Emma Performance Direct

Posted 7 years ago

“Competitive price”

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Posted 7 years ago

Thank you for leaving us a review. For any further assistance don't hesitate to get in touch. Regards Emma Performance Direct

Posted 7 years ago

“You didn't make me happy”

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Posted 7 years ago

Hi Paul Thank you for sharing your feedback, if there is anything you need assistance with to rectify this, please let me know and I will look into this with the relevant team. Regards Emma Performance Direct

Posted 7 years ago

“I have insurance cover”

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Posted 7 years ago

Performance Direct is rated 4.6 based on 2,687 reviews