Hi Judy
Thank you for sharing your feedback, I am pleased your renewal was competitive and easy to understand.
For further assistance, don't hesitate to get in touch or alternatively please visit our webiste www.performancedirect.co.uk where we have plenty of helpful customer pages.
Kind regards
Emma
Performance Direct
Hi Barry
Thank you for sharing your feedback, it's great to know you would recommend us.
For any further assistance, please don't hesitate to get in touch.
Kind regards
Emma
Performance Direct
“It was affordable insurance for me at a time when everyone else's quote was out of reach.
The customer service in the beginning was quite good. It does seem as though the admin teams are quite divided when you are calling to sort things.
In the end I left because I found a more affordable insurer, with better customer service!”
Hi Ivan
Thank you for bringing this to our attention. If you are still yet to receive your documents please visit www.performancedirect.co.uk and submit a feedback form (found in the Existing Customer menu).
This form is dealt with by a dedicated team who will look into why you haven't received your documents.
In the meantime, if there is anything else I can do to help please just let me know.
Regards
Emma
Performance Direct
Hi Peter
Thank you for the feedback regarding your renewal.
I will pass your comments onto the renewal department but if there is anything else I can do to assist, please don't hesitate to let me know.
Regards
Emma
Performance Direct
“Great & good value - my only gripe is that when I had to ring breakdown they hadn't got my details so I had to ring Performance Direct to get them to confirm with the breakdown company but I couldn't get an answer to my call for ages! ! V frustrating!”
Hi Laura
Thank you for sharing your feedback, I'm pleased you are happy with the renewal process.
To offer some reassurance, we work closely with our dedicated claims handler to ensure that when a claim is made, our customers are at the forefront but if you require any further assistance, don't hesitate to let me know.
Regards
Emma
Performance Direct
Hi Barry
Thank you for your great feedback, we are happy to know that you would recommend our service to others.
For any further assistance, please don't hesitate to get in touch.
Regards
Connor Newman
Performance Direct
“I cannot really offer much of an opinion other than to say that prices are reasonable and the renewal process is straightforward. I did offer them the opportunity to insure one of my other cars but the price was nowhere good enough. Any other contact has been on minor points relating to renewal. The last renewal price wasn't the cheapest but it was okay, so I chose to remain with the company.”
Hi Thomas
Thank you for your great review, we are glad thay you find our services to be of a high level.
For any further assistance, please don't hesitate to get in touch.
Regards
Connor Newman
Performance Direct
Hi Martin
Thank you for sharing your experience, I'm pleased you we were able to make your renewal process nice and easy.
For any further assistance, please don't hesitate to contact us.
Regards
Emma
Performance Direct
Hi David
Thank you for taking the time to leave us a review. I'm pleased you found our process very good.
For any further assistance, don't hesitate to get in touch.
Regards
Emma
Performance Direct
Hi Alan
Thank you for taking the time to leave us feedback.
If you would like me to, I can request your documents to be posted to you, however there may be an additional charge.
Please don't hesitate to let me know.
Regards
Emma
Performance Direct
Hi
Thank you for you positive feedback. I'm delighted to hear that you had no hassle.
For further assistance, please don't hesitate to get in touch
Lucy
Performance Direct
English