Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,737 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,737 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No difficult questions yo answer competitive quotes process with transparent terms of business.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Quick and easy insurance, at a very competitive price. Very pleased.”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very helpful firm”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Very simple no fuss, fantastic price,”

Helpful Report

Posted 2 years ago

“Great service would use again 👍”

Helpful Report

Posted 2 years ago

“Very simple process to upgrade my policy, staff member was knowledgeable and competent.”

Helpful Report

Posted 2 years ago

“The best ,this is the second time with you and faster. Many thanks.”

Helpful Report

Posted 2 years ago

“Fingers crossed 🤞🏼”

Helpful Report

Posted 2 years ago

“Really good service no problems.”

Helpful Report

Posted 2 years ago

“Great customer service”

Helpful Report

Posted 4 years ago

Hi Kevin, Thank you for leaving us a positive review. I'm pleased to hear that you are happy with the great service provided. Kind regards, Issy Performance Direct

Posted 3 years ago

“Easy to deal with and helpful Ober the phone”

Helpful Report

Posted 4 years ago

Hi Nigel, Thank you for sharing your review with us. I'm delighted to hear that you are satisfied with the helpful service provided. Best regards, Issy Performance Direct

Posted 3 years ago

“exceptional service”

Helpful Report

Posted 4 years ago

Helo Mustafa, Thank you for taking the time to leave us a positive review. I'm pleased to hear that you are happy with the exceptional service provided. All the best, Issy Performance Direct

Posted 3 years ago

“Competitively priced, professional and friendly service. Easy and straightforward.”

Helpful Report

Posted 4 years ago

Hello Lisa, Thank you for leaving us a 5-star review. I'm delighted to hear that you are satisfied with the professional service provided. Many thanks, Issy Performance Direct

Posted 3 years ago

“Easy to insure on line”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you for leaving us a positive review. I'm pleased to hear that you are happy with the easy service provided. Kind regards, Issy Performance Direct

Posted 3 years ago

“Brilliant professional best insurance company have been with for years”

Helpful Report

Posted 4 years ago

“Have been with P D many years. Always straightforward to deal with”

Helpful Report

Posted 4 years ago

“Very help full”

Helpful Report

Posted 4 years ago

“Waste of time, never answered my emails, charged me £150 for a mistake when l bought the car, l explained the reason, but they literally told me the computer says no... Then they charged me £55 for cancelling the contract that didn't even started. They took 5 days to return the £150 fees for the mistake, and still charged me £55 for cancelling the contract. Very bad and stressful experience”

Helpful Report

Posted 4 years ago

“Good value for money, easy to deal with, good discount”

Helpful Report

Posted 4 years ago

“Cheap for classic car insurance. Value for money.”

Helpful Report

Posted 4 years ago

Performance Direct is rated 4.6 based on 2,737 reviews