Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,737 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,737 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Best quote and easily actioned online.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“A bit soon to tell yet, you've taken my money and all looks promising but the 'proof of the pudding is in the eating!!!'”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Not bad thanks.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 2 years ago

“Found very helpful”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Great price and easy to deal with”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Was surprised that insurance had come down i price, easy to renew online”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Great company and great priced car insurance”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“So far so good”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“I have 2 classic cars insured with Performance Direct and appreciate I can speak directly with an adviser when renewing or any other enquiry. Always polite and knowledgeable with fast responses and, of course, prices and cover very competitive with any other insurer.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Yearly renewal is quick and easy, no need to shop around as its all done for you!”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“excellent service”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Cheap😁 we all look for the cheapest👍”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

“Its all about the price, and the price was the best.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Unreasonable renewal quote; expensive to cancel. Pretty standard for car insurance companies though i guess.”

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Posted 2 years ago

"Hi, We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct"

Posted 2 years ago

“Very easy to insure my old scirocco really nice people who sorted it out”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Happy with just the right amount of communication that is needed for the use of my policy.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“It was very easy and straight forward to deal with u”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Prompt service and wxcellent website.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Havent had to make a claim but communication has been very good and quickly responded to my emails.”

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Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 2 years ago

“Everything went very smoothly and I got a good price.”

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Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 2 years ago

Performance Direct is rated 4.6 based on 2,737 reviews