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Performance Direct Reviews

4.6 Rating 2,959 Reviews
90 %
of reviewers recommend Performance Direct
Read Performance Direct Reviews
“Excellent service as always and present on the other end of town he phone”
Helpful Report
Posted 7 years ago
Hello Thank you for taking the time to review us, I am pleased you rate us 5 stars! For anything further assistance, please don't hesitate to contact us. Kind regards Emma Performance Direct
Posted 7 years ago
“Quick response to emails. Very efficient.”
Helpful Report
Posted 7 years ago
Hi Stephen Thank you for the 5 star feedback, it's great to know our process was efficient. For any further assistance, please don't hesitate to get in touch or visit www.performancedirect.co.uk where you will find plenty of helpful pages in the Existing Customer menu. Kind regards Emma Performance Direct
Posted 7 years ago
“Keep renewing only because I don't get time to check whether the quote is the cheapest. never used for a claim. But have been told they are expensive. Let's hope when o need them they will deliver”
Helpful Report
Posted 7 years ago
Hello Thank you for sharing your experience, I'm pleased you rate us 5 stars. To offer some reassurance, we work closely with our dedicated claims handler to ensure that when a claim is made, our customers are at the forefront but if you require any further assistance, don't hesitate to let me know. Kind regards Emma Performance Direct
Posted 7 years ago
“price had gone up with a bit of haggle got the same as last year”
Helpful Report
Posted 7 years ago
Hello Thank you for taking the time to share your experience with us. For any further assistance please don't hesitate to contact us. Kind regards Emma Performance Direct
Posted 7 years ago
Hello Thank you for taking the time to share your feedback. If you require any further assistance please don't hesitate to get in touch. Kind regards Emma Performance Direct
Posted 7 years ago
“As with all insurers it’s money for nothing and I only stayed a year as my loyalty counts for nothing but a price rise”
Helpful Report
Posted 7 years ago
Hi Jeremy Thank you for bringing this to our attention and apologies that you feel this way. If you would like any concern investigated, please don't hesitate to contact us. Kind regards Emma Performance Direct
Posted 7 years ago
“I can't say how good PD is as I have never had to make a claim, hopefully it is better than their use of the English language in their emails etc”
Helpful Report
Posted 7 years ago
Hi Rodney Thank you for your feedback. To offer some reassurance, we work closely with our dedicated claims handler to ensure that when a claim is made, our customers are at the forefront but if you require any further assistance, please don't hesitate to let me know. Kind regards Emma Performance Direct
Posted 7 years ago
“Very good service”
Helpful Report
Posted 7 years ago
Hi Kevin Thank you for sharing your feedback, I am pleased to read that you received good service. Kind regards Emma Performance Direct
Posted 7 years ago
“Felt I had to do the initial work for this company. To get in touch with them was also a nightmare and never a nice easy conversation was had”
Helpful Report
Posted 7 years ago
Hi Sorry to read that you are not satisfied with the level of service received. Please let me know if you would like this matter investigated further. Kind regards Emma Performance Direct
Posted 7 years ago
“Competitive premiums even at renewal with easy to understand paperwork delivered on line.”
Helpful Report
Posted 7 years ago
Hi Judy Thank you for sharing your feedback, I am pleased your renewal was competitive and easy to understand. For further assistance, don't hesitate to get in touch or alternatively please visit our webiste www.performancedirect.co.uk where we have plenty of helpful customer pages. Kind regards Emma Performance Direct
Posted 7 years ago
“Phone contact excellent smooth, fast, trouble free, stress free communication after my wife’s Road accident. I highly recommend this company. Thank you Performance”
Helpful Report
Posted 7 years ago
Hello Thank you for sharing your feedback with us, it's great to know you received the level of service that Performance Direct are proud to maintain. For any further assistance, please don't hesitate to get in touch. Kind regards Emma Performance Direct
Posted 7 years ago
“I am quite happy with performance direct. I have bean with them now for two years”
Helpful Report
Posted 7 years ago
Hi Leo Thank you for the 5 star feedback and continued business. Your positive words and renewal is appreciated. Kind regards Emma Performance Direct
Posted 7 years ago
“Very easy to apply good price”
Helpful Report
Posted 7 years ago
Hello Thank you for the 5 star review, I am pleased to read that you were offered a good price. For any further assistance, please don't hesitate to get in touch. Kind regards Emma Performance Direct
Posted 7 years ago
“Although I am no longer with PERFORMANCE DIRECT I found their customer service to be 10/10 during my time with them. Would recommend them.”
Helpful Report
Posted 7 years ago
Hello Thank you for the great feedback, your positive comment and recommendation is appreciated. Hopefully we can be of assistance once again in the near future. Kind regards Emma Performance Direct
Posted 7 years ago
“Easy to deal with and great price for my very treasured car. Thanks you. They don't sting you with a huge increase for staying with them just an acceptable nominal amount. Very fair it made shopping around this year not worth the hassle.”
Helpful Report
Posted 7 years ago
Hello Thank you for taking the time to review us, it's great to know you received the 5 star service Performance Direct aim to maintain. For any further assistance please don't hesitate to get in touch or visit www.performancedirect.co.uk where you will find plenty of helpful pages in the Existing Customer menu. Kind regards Emma Performance Direct
Posted 7 years ago
“Excellent response from phone call. Thank you.”
Helpful Report
Posted 7 years ago
“I've used the company for a couple of years and have had no reason to complain. Their quotes have been competitive.”
Helpful Report
Posted 7 years ago
“I've been with performance direct no for a good few yrs now I carnt fault them always priced right done very quickly haven't had too claim but there is loads of ways to contact them great service”
Helpful Report
Posted 7 years ago
“Since I 'found; Performance Direct I feel I have stepped back in time when customer service really mattered. I don't have to do any work, they do it all for me just like the old days when everyone had an insurance broker, except I now have one on line. They found a really good deal for me, 2 years running, did all the work and charged a very reasonable fee for doing it. I always feel I am being ripped off these days when it comes to renewing energy, broadband and insurance etc but NOT with Performance Direct. They contacted me well before my insurance was due with an excellent quote and once I accepted they called me back and everything was in place before I could say .....well......Performance Direct. Thank you guys..........wonderful,,,,,,,,,,10 out of 10....................would have no hesitation in recommending you to family and friends, in fact anyone”
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Posted 7 years ago
“Very happy with the service you provide. and would recommend to anyone”
Helpful Report
Posted 7 years ago
Hi Barry Thank you for sharing your feedback, it's great to know you would recommend us. For any further assistance, please don't hesitate to get in touch. Kind regards Emma Performance Direct
Posted 7 years ago
“I have not renewed my policy as I no longer own the vehicle, Please stop sending me emails saying about my renewal.”
Helpful Report
Posted 7 years ago
Performance Direct is rated 4.6 based on 2,959 reviews