Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.43

4.4 Rating 1,757 Reviews

86 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.4

Based on 1,757 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Performance Direct 5 star review on 17th April 2024

Anonymous

Performance Direct 5 star review on 28th March 2024

Dennis Chant Dennis Chant

Performance Direct 5 star review on 3rd March 2024

Mark Hughes

Performance Direct 5 star review on 22nd January 2024

Bernard Estephane

Performance Direct 5 star review on 10th December 2023

Mark Cusick Mark Cusick

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A well known name in classic car insurance and provide a decent service”

Helpful Report

Posted 2 years ago

“Great service ...highly competitive for those who does low mileage esp for 2nd or 3rd cars.”

Helpful Report

Posted 2 years ago

“simple straight forward and easy”

Helpful Report

Posted 2 years ago

“So far everything has been satisfactory including swapping over my insurance from one vehicle to another without any trouble and hassle free.”

Helpful Report

Posted 2 years ago

“Good prices would recommend”

Helpful Report

Posted 2 years ago

“As with all renewals the price went up considerably so I did a compare search and the matched it, why they didn't give me their best price in the first place it woukd have saved a lot of time. But saying that, very friendly and easy prosses and I would recommend them but as with all companies do a compare first so you have a price in mind 😉”

Helpful Report

Posted 2 years ago

“First time using this company, have had several phone calls requiring confirmation of answers given at initial application for policy. Otherwise no issues and ok good quote. Polite and pleasant customer service.”

Helpful Report

Posted 2 years ago

“Seemed an easy process to get my insurance, but the test would be if I have to claim”

Helpful Report

Posted 2 years ago

“Not the cheapest but acceptable for the time being and the mileage I did last year was only 843 with lock down taking in to affect....”

Helpful Report

Posted 3 years ago

“First time using Performance Direct and found them very straight forward to deal with and very competitive, just to many emails.”

Helpful Report

Posted 3 years ago

“I have always found performance direct to be helpful and responsive.”

Helpful Report

Posted 3 years ago

“very easy to use and great value for your money.”

Helpful Report

Posted 3 years ago

“Very helpful and insurance is a decent price.”

Helpful Report

Posted 3 years ago

“Having taken out a policy with performance direct for the 1st time I found the customer service very polite and helpful and an easy transaction was made. I can't say anything about how good they are when making a claim because thankfully I haven't needed too”

Helpful Report

Posted 3 years ago

“A very reasonable quote for the cover I required. I found customer service easy to access, good and were helpful with an issue which arose with my insurance policy, which was successfully amended without problem.”

Helpful Report

Posted 3 years ago

“So far they have been very helpful.”

Helpful Report

Posted 3 years ago

“Relatively easy process, from starting online via a comparison website to paying done in quick time, however, it took a while longer before my vehicle came up on the motor insurance database, nice, polite staff from the broker contacted me several times because the insurer wanted pictures which included proof it was in the garage at my address, including a picture of my house numbered gate with the vehicle visible in the background in the garage and a mileage declaration had to be supplied before it was covered by the insurer.”

Helpful Report

Posted 3 years ago

“No problems, easy to use”

Helpful Report

Posted 3 years ago

“Competitively priced product but never able to complete purchase online”

Helpful Report

Posted 3 years ago

“The team that handled my new policy did a great job and explained everything clearly to me so I don’t want to complain about anything yet I don’t have any documentation yet?”

Helpful Report

Posted 3 years ago

Performance Direct is rated 4.4 based on 1,757 reviews