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Homeprotect Reviews

4.5 Rating 3,817 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,817 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

One of few companies advertising offers for longer term absence.
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Posted 8 years ago
Great price and service
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Posted 8 years ago
Friendly staff who dealt with my initial request and helped to complete my application quickly and effectively.
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Posted 8 years ago
A simple easy and quick process to apply for insurance at a competitive price
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Posted 8 years ago
Great service and really straightforward customer help.
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Posted 8 years ago
Great Web Site. Very quick to set-up the "Empty Home" Insurance Policy. Super Fast Documentation by e-mail. Simple rules in ENGLISH to abide to - e.g. Weekly visit to the property. I am videoing the weekly visits to comply with the Insurance Policy. Would definitely recommend. David
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Posted 8 years ago
Because HomeProtect takes all the worrying from you which makes you feel safe.
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Posted 8 years ago
Happy to let us transfer policies
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Posted 8 years ago
it was efficient and helpful.
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Posted 8 years ago
I had a very competitive quote, with higher coverage rates than my existing renewal. I’ve used them before and was happy in the past.
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Posted 8 years ago
The price difference from previous provider.
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Posted 8 years ago
Quick and easy to review last year's policy and renew for another year. Agent advised of discount for continuing with HomeProtect.
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Posted 8 years ago
They insured everything.
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Posted 8 years ago
Great quick service. Easy to set up.
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Posted 8 years ago
Very easy process and efficient service
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Posted 8 years ago
I keep getting calls from this company demanding two years payments for nuisance call blocking that l have never had. I have never signed any agreement . Caller was rude and refused to give me the address of the company. Just told me that they were in North London when I asked where, he said what part of North London don't you understand. When I told him I was 76 years old and in bad health he disconnected the call. The number was high-end so I could not call back. I have been pestered by this firm numerous times and have been threatened with court action.I have never signed an agreement contract.
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Posted 8 years ago
Hello, I'm really sorry to hear about the nuisance calls you have received, unfortunately it appears that the name HomeProtect to commit a telephone scam. Here at the genuine HomeProtect we offer home insurance for people with complex circumstances who can often struggle to get insurance - for example their home has been flooded or is left unoccupied for more than 30 days. I would recommend reporting the fraudulent activity to action fraud https://www.actionfraud.police.uk/report_fraud Thanks, Libby - the HomeProtect team
Posted 8 years ago
The only insurance company to not try to rip me off when it came to renew the policy. Thank you
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Posted 8 years ago
Thank goodness HomeProtect would offer me home insurance as a foster carer at a competitive price! Great work HomeProtect ;)
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Posted 8 years ago
Prompt professional service.
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Posted 8 years ago
it was all very easy to set up . customer services very helpful, nothing was too much for them not even what i called silly questions . kept updated all way through
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Posted 8 years ago
Homeprotect is rated 4.5 based on 3,817 reviews