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Homeprotect Reviews

4.4 Rating 3,396 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Overall quick & concise overview of quotes, easy to follow & understood ??
Helpful Report
(Home Insurance) - Posted 10 years ago
My policy had to be modified half way through the year and Homeprotect was trying to provide me with a policy which was highly inferior and unsuitable to what I had with them initially and my needs as well. I had to request the intervention of the ombudsman to have the remaining of the policy reimbursed and be "freed" from their contract . Conclusion: If you have no dealings/problems with them, they are OK. However, and this is from the experience I had, should there be a problem, they will try to crucify you and refuse to listen to you. The next question is: would I buy another insurance from Homeprotect even if it is cheaper? The answer is very easy; NO
Helpful Report
(Home Insurance) - Posted 10 years ago
Haven't had to make a claim yet so can't comment on that. Buying insurance was easy enough though and is rather cheap so all good in that department
Helpful Report
(Home Insurance) - Posted 10 years ago
I would recommend this company to anybody really helpful and finally
Helpful Report
(Home Insurance) - Posted 10 years ago
Very good, easy and straight forward
Helpful Report
(Home Insurance) - Posted 10 years ago
Best price
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(Home Insurance) - Posted 10 years ago
good experience so far
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(Home Insurance) - Posted 10 years ago
Easy to change over from old insurance company
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(Home Insurance) - Posted 10 years ago
Excellent set up service
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(Home Insurance) - Posted 10 years ago
Made a claim on the hom emergency cover, was difficult to find their number initially so had to go through home insurance claims. Apart from that very minor problem every was very good. Had an engineer out the same day. Could be improved if engineer gave a time slot to save me sitting at home all day, plus although he fixed the problem, it's starting to recur after 2 weeks of repair and ive been told they will not come to rectify as its only a makesafe policy. Overall 6/10
Helpful Report
(Home Insurance) - Posted 10 years ago
A high level of cover at a very competitive price.
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(Home Insurance) - Posted 10 years ago
Easy to use with good cover levels and prices.
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(Home Insurance) - Posted 10 years ago
It would be better if a direct debit was set up over the phone, rather than having to post it or log in online and approve it. I have never had to this before, so not sure why this was required. I found it confusing and had to ring up.
Helpful Report
(Home Insurance) - Posted 10 years ago
Really easy to set up - great pricing
Helpful Report
(Home Insurance) - Posted 10 years ago
easy to arrange and reasonably priced, the application was user friendly
Helpful Report
(Home Insurance) - Posted 10 years ago
very easy to set up online
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(Home Insurance) - Posted 10 years ago
Excellent service
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(Home Insurance) - Posted 10 years ago
The process of purchasing the insurance was very easy and efficient.
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(Home Insurance) - Posted 10 years ago
Great service so far
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(Home Insurance) - Posted 10 years ago
Easy,quick and straightforward.
Helpful Report
(Home Insurance) - Posted 10 years ago
Homeprotect is rated 4.4 based on 3,396 reviews