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Homeprotect Reviews

4.5 Rating 3,526 Reviews
89 %
of reviewers recommend Homeprotect
4.5
Based on 3,526 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

From start of my quote, through the telephone call. I was made to feel at ease. everything was explained. nothing was missed out. starting a new policybis always scary. But not this time!
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Posted 8 years ago
Quick and easy service.
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Posted 8 years ago
Great Communication. My policy went down in price instead of rising!
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Posted 8 years ago
Reasonable priced but was shocked to see it go up slightly even though I've not claimed anything.
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Posted 8 years ago
Excellent service and competitive price.
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Posted 8 years ago
The signing up process was very simple and the advisor was very helpful. Cannot comment on the process of making a claim as we have been lucky so far.
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Posted 8 years ago
Easy to sign up to, great web based management of my policy!
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Posted 8 years ago
Good cover at a reasonable price
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Posted 8 years ago
You ring up and straight away you are talking to a real person! They found the exact cover we needed for our house. They have time to discuss any issues. When you put down the phone you can relax, knowing that all important issues have been sorted and if you think of anything else then they are only a phone call away.
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Posted 8 years ago
Been with homeprotect for a few years now. Any time I've needed assistance they have been really helpful and have had no issues at all. Would highly recommend
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Posted 8 years ago
I haven't used the service yet as I haven't had to claim (touchwood).
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Posted 8 years ago
Simple, No Fuss and efficient service offering good value for money
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Posted 8 years ago
Easy to navigate website and customer services responded to a query quickly
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Posted 8 years ago
Easy to set up, no problems. Obviously wouldn’t give 5 stars as have not had an issue to warrant it.
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Posted 8 years ago
Good value and levels of insurance positive. communications throughout good.
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Posted 8 years ago
Premium was a fair and reasonable price two years in a row.
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Posted 8 years ago
Easy to understand policies and making changes to an existing policy was easy also.
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Posted 8 years ago
Easy to speak to customer service team, very simple to set up a new insurance policy.
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Posted 8 years ago
Reasonably priced for the cover
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Posted 8 years ago
Good communication
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Posted 8 years ago
Homeprotect is rated 4.5 based on 3,526 reviews