Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.45

4.5 Rating 3,461 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and friendly communication”

Helpful Report

Posted 3 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 3 months ago

“We needed to change our home insurance cover and found a very competitive price with Homeprotect. It was easy to accept the quote etc.”

Helpful Report

Posted 3 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 months ago

“Easy to organise and features to fill in were clear.”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 months ago

“Just signed up with Homeprotect this year given their great value when compared to other insurers.”

Helpful Report

Posted 3 months ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 months ago

“Such a breeze to deal with. Most helpful on the telephone. Very happy to stay with this company”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 months ago

“Efficient and helpful. Clear information. Easy to manage the site. Good follow up communications.”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 months ago

“Great service, price and efficiency”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 months ago

“Very easy process and a competitive price.”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 months ago

“Home Protect provided a competitive price to my cover for another year. Timely, courteous and a quality service thank you. What more could you ask for- even entered into a prize draw for feedback”

Helpful Report

Posted 3 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“We have remained with One Call for several years, renewal quotes are very reasonable, no huge increases. Staff are helpful and pleasant. Very competitive rates when compared to other providers.”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 months ago

“Just taken out a new policy with easy to understand instructions thoughout the application form. Too early to comment further!”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 months ago

“Susan was the best advisor I’ve ever spoken to she took her time firstly listening to what I needed then explaining everything . Even ringing me back when we got cut off”

Helpful Report

Posted 4 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“First day and so far so good. All electronic but looks effective. Proof of the pudding will be if and when we require to speak to an operative. Hopefully this will never happen. Recommend on limited experience.”

Helpful Report

Posted 4 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“I was struggling to find a tailor made house insurance policy and when I rang Homeprotect just for a chat I found them helpful informative and just right for my needs. I'm a new customer but I'm sure I will remain with them as they are competitive and efficient.”

Helpful Report

Posted 3 months ago

That's what we like to hear. Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“I had been very anxious about house insurance as I live in a listed property and previous insurers not very keen to continue to insure listed properties despite not having made a claim for years. I had been recommended Homeprotect by a few friends and I was delighted with the service. I spoke to a really helpful and efficient member of staff and the price of the insurance was very competitive. I feel like a weight has been taken off my shoulders. Thankyou Homeprotect.”

Helpful Report

Posted 4 months ago

Thank you for your review, Karen! We're so pleased we could help ease your concerns and provide the right cover for your listed property. It's great to hear our team was helpful and the price competitive. The Homeprotect Team.

Posted 4 months ago

“Homeprotect policy was simple to buy and a very competitive price.”

Helpful Report

Posted 4 months ago

Thanks for your feedback, Aileen! We're glad you found the policy simple to buy and competitively priced. That’s exactly what we aim to deliver! The Homeprotect Team.

Posted 4 months ago

“Very easy to sign up, great cover and a really great price. Very happy indeed.”

Helpful Report

Posted 4 months ago

Thanks for the lovely feedback, James! We're so glad signing up was easy and that you're happy with the cover and price. The Homeprotect Team.

Posted 4 months ago

“Website easy to use & information is clear”

Helpful Report

Posted 4 months ago

Thanks for your feedback, Ruth! We're glad you found the website easy to use and the information clear. The Homeprotect Team.

Posted 4 months ago

“I changed my insurance company three years ago and after researching online I found Homeprotect which matched my requirements perfectly. on the two occasions I have spoken to an adviser (to renew my policy) I have been attended to courtiously and efficiently. I am well satisfied with the service I get from Homeprotect”

Helpful Report

Posted 4 months ago

Thank you for your continued trust over the past three years, Philip! We're so pleased Homeprotect matched your needs and that our advisers provided courteous and efficient service. The Homeprotect Team.

Posted 4 months ago

“Found the whole experience great, filled in all the questions needed then revived our quote. Then straight through to payment no problems at all.”

Helpful Report

Posted 4 months ago

Thanks for the great feedback, Carol! We're glad the process was smooth from filling in the details to receiving your quote and completing payment. That’s exactly the experience we aim to deliver! The Homeprotect Team.

Posted 4 months ago

Homeprotect is rated 4.5 based on 3,461 reviews