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Homeprotect Reviews

4.4 Rating 2,949 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,949 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Very easy to deal with great customer service
Helpful Report
Posted 5 months ago
Great to hear we could help you Ian! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 5 months ago
Was dreading the renewal thinking it would increase by a lot and you feel ripped off if this happens especially when you havent claimed but increase was acceptable and renewal automatic and simple
Helpful Report
Posted 5 months ago
Thank you for the positive feedback Chris! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 5 months ago
Excellent information given by customer service and I halved my house insurance. Defaqto 5 what more can you say.
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Posted 5 months ago
Thank you so much for your amazing review Linda! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 5 months ago
It was very reassuring to obtain our Home Insurance through Homeprotect which has been tailored to what we require that no other Home Insurance company could offer. The insurance premium we paid is excellent value. I have passed on Homeprotect’s details to many of our friends and family.
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Posted 5 months ago
Your 5-star feedback made our day Marjory! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 5 months ago
The Homeprotect customer service team members have always been very patient, kind and professional throughout every interaction I've had with them and they've always made sure I've got the appropriate cover for me, whatever my home setup has been. I'm a happy customer.
Helpful Report
Posted 5 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 5 months ago
The process of finding the right type of cover required was easy to find and digest on the Homeprotect website. Thank you.
Helpful Report
Posted 5 months ago
Great to see we could do that for you Paul! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 5 months ago
Everything was done on time and I believe it is good value for money
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Posted 5 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 5 months ago
easy and straightforward renewal
Helpful Report
Posted 5 months ago
Your 5-star feedback made our day MichaelC! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 5 months ago
Very helpful staff when seeking House Insurance
Helpful Report
Posted 5 months ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 5 months ago
Excellent communication and listening skills, by the customer service team.
Helpful Report
Posted 5 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 5 months ago
.very helpful, polite and courteous
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Posted 5 months ago
We’re delighted to see your 5-star review Terry! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 5 months ago
Good competitive price for my home insurance, easy to set up. No problem so far but had no claims to deal with.
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Posted 5 months ago
We strive to offer cover that others can't, so it's great to see we could do that for you Les! Thank you, The Homeprotect Team.
Posted 5 months ago
Easy to navigate Best value
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Posted 5 months ago
That's what we like to hear Brian! Thank you for your 5 star review. The Homeprotect Team.
Posted 5 months ago
Fuss free, reasonably priced policy.
Helpful Report
Posted 5 months ago
That's what we like to hear Emma! Thank you for your 5 star review. The Homeprotect Team.
Posted 5 months ago
Customer service was really good it was good to actually talk to someone and not an A1 or BOT, happy with the price,let's hope I don't have to make a claim
Helpful Report
Posted 5 months ago
We’re delighted to see your 5-star review Barry! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 5 months ago
So far we thankfully haven't had to use our home insurance but the start process was very smooth and quick.
Helpful Report
Posted 6 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 5 months ago
Great customer service from Homeprotect team.
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Posted 6 months ago
Thank you so much for your amazing 5-star review! The Homeprotect Team.
Posted 5 months ago
Excellent customer service reported home emergency an the engineer came out within 2 hours an fixed the issue
Helpful Report
Posted 6 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 5 months ago
Very impressed by the price and how easy it was to use the online service.
Helpful Report
Posted 6 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 6 months ago
Got the cover we wanted at a good price and easy to arrange on line.
Helpful Report
Posted 6 months ago
Thank you so much for your amazing review Lian! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 6 months ago
Homeprotect is rated 4.4 based on 2,949 reviews