Homeprotect Reviews

4.4 Rating 2,644 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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First time I used compare the market with my daughter found it very clear and informative covering most situations and a good price
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Posted 2 years ago
We aim to please Jennifer! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Have used this company for several years now. Always very helpful if you need to contact them. Would definitely recommend them.
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Posted 2 years ago
That's great to hear! We're always happy to help! Angela at The HomePfrotect Team.
Posted 2 years ago
Having booked my insurance through home protect we were very happy with the support and professional manner that I was dealt with. I have no hesitation of recommending Homeprotect.
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Posted 2 years ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Quick, easy and efficient. reasonable price. Very good on communicating progress and issue of policy .
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Posted 2 years ago
That's what we like to hear Saeed! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Have renewed again with Home Protect which not only gives me a good price for my needs (I own a Grade II Listed cottage) it gave me some valuable legal advice included in the price. Will certainly remain with them if they maintain their level of protection. Their website is simple to navigate, and if you need to actually speak with someone this is very easy to do.
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Posted 2 years ago
We like to stay loyal to our customers! Thank you for your 5 star review. We are delighted to have you with us for another year. Angela at The HomeProtect Team.
Posted 2 years ago
Really easy to talk to and organise
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Posted 2 years ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Quick and easy quote, and a competative price - you can add extras eg key cover, home emergency etc but that is your personal choice....I haven't claimed, so can't comment on that experience - but hopefully we never need to discover that experience.....
Helpful Report
Posted 2 years ago
Fingers crossed you never need to make a claim Ann! Thank you for your 5 star feedback. Angela at The HomeProtect Team.
Posted 2 years ago
Excellent service. Minimal increase. All inclusive policy. Would recommend
Helpful Report
Posted 2 years ago
We aim to please! Thank you for your 5 star review! Angela at The HomeProtect Team.
Posted 2 years ago
Very helpful staff who explained the cover I needed to protect a furnished, unoccupied property. The premium quoted was very competitive, in fact is was far better than quotes I received from other bespoke insurance companies. Thank you for your assistance with this rather delicate matter. A 5 star service from employees of a 5 star company.
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Posted 2 years ago
We are always happy to help Karl! We're delighted you received a 5-star service from us. Thank you Angela at The HomeProtect Team.
Posted 2 years ago
Competitive home insurance! Very pleased but hopefully we’ll never need you 😀
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Posted 2 years ago
We strive to offer the best prices around! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
This is my second year with HomeProtect and found their online service quite easy to use. The cost of the insurance is very competitive and covered everything I needed. When asking for advice they were prompt and very helpful, as well as being professional. In my view, HomeProtect provide a competitive and fully supportive service.
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Posted 2 years ago
That's what we like to hear! We like to make your journey as straightforward as possible. Thank you Angela at The HomeProtect Team.
Posted 2 years ago
Good price, extensive cover hassle free transaction, everything you want from an insurance company
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Posted 2 years ago
We like to make your journey straightforward and hassle-free Tony! Thank you for your 5-star review. Angela at The HomeProtect Team.
Posted 2 years ago
Haven’t had to deal with them yet
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Posted 2 years ago
Fingers crossed you never have to make a claim! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Good cover for many different ways to protect different items in home. Price are exactly according to my budget. Really very happy to have insurance with home protect.
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Posted 2 years ago
We aim to please Umar! Thrilled we could offer you a 5-star experience. Angela at The HomeProtect Team.
Posted 2 years ago
Easy to speak to on the phone. You get a real person who was helpful and courteous. Simples
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Posted 2 years ago
We like to make your journey easy and hassle-free. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Excellent service
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Posted 2 years ago
Great to hear Urmila! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Very helpful and friendly lady assisted with queries and updates and provided very competitive renewal price.
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Posted 2 years ago
Great to see you had the pleasure of speaking with Amanda! I'll be sure to pass your feedback on to her! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Very helpful staff who were able to explain the policy and answer our questions
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Posted 2 years ago
Were always happy to help Peter! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
The renewal process was very easy. I was reminded that renewal was due and I completed the on-line process within minutes.
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Posted 2 years ago
We like to make your journey easy and hassle-free! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Excellent dealing with my claim in a very professional and swift manner. Would recommend Home Protect to friends and family.
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Posted 2 years ago
That's great to hear Susan! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 2 years ago
Homeprotect is rated 4.4 based on 2,644 reviews