Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.45

4.5 Rating 3,461 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price excellent and cover provided is exactly what we needed.”

Helpful Report

Posted 4 months ago

Thank you for your feedback, Gerard! We're delighted to hear that the price was excellent and the cover matched your needs perfectly. Providing great value and tailored protection is what we strive for, so it’s fantastic to know we delivered on that. The Homeprotect Team.

Posted 4 months ago

“Pleased to have become a customer application was straightforward, thank you Home protect.”

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Posted 4 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 4 months ago

“I spoke to a real person and they were polite and helpful.”

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Posted 4 months ago

We are always happy to help Michael! Than you for your feedback. The Homeprotect Team.

Posted 4 months ago

“Really easy process to set up home insurance at a very reasonable price. Thank you”

Helpful Report

Posted 4 months ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 4 months ago

“Have been with Homeprotect to cover my property with specific needs for few years. Very Competitive price. The yearly renewable is auto generated, a phone call to discuss the cost to be re-evaluated is welcomed and useful to manage cost.”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 4 months ago

“So easy to set up and brilliant prices”

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Posted 4 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 4 months ago

“Very professorial, helpful and efficient service”

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Posted 4 months ago

We are always happy to help Sonia! Than you for your feedback. The Homeprotect Team.

Posted 4 months ago

“Easy to fill in quote, competitively priced whilst being very clear on what is and what isn’t covered. Super happy with my new policy, it almost matches my previous one with a competitor which were about to charge me 3 times more for the same cover! Also feels good knowing that the policy is underwritten by a well known insurer.”

Helpful Report

Posted 4 months ago

Thanks so much for your great feedback! We're thrilled to hear you're happy with the clarity, value, and trusted cover of your new policy. Thanks, The Homeprotect Team!

Posted 4 months ago

“good fast service, very helpful appears to be excellent value again, thank you.; j nicolson”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 4 months ago

“Easy to set up online and quick as well”

Helpful Report

Posted 4 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 4 months ago

“Good value for money and good website”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 4 months ago

“Homeprotect is an excellent company for Second Home Insurance. It is competitive on price and efficient in dealing with claims. A well organised company”

Helpful Report

Posted 4 months ago

“I don’t live in a “regular” house so I didn’t expect moving insurers would be easy. But it was: easy, efficient and good value.”

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Posted 4 months ago

“Good value, simple.”

Helpful Report

Posted 4 months ago

Thank you for the positive feedback! We’re glad you had a good experience with us. The Homeprotect Team.

Posted 4 months ago

“Homeprotect made me happy because they are price competitive as well as uncomplicated and well able to meet my needs.”

Helpful Report

Posted 4 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you Joanne! Thank you, The Homeprotect Team.

Posted 4 months ago

“Good service”

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Posted 4 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 4 months ago

“Good value, efficient and quick response.”

Helpful Report

Posted 4 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 4 months ago

“Cheaper than all other quotes. Ease of viewing policy documentation.”

Helpful Report

Posted 4 months ago

We are always happy to help! Than you for your feedback. The Homeprotect Team.

Posted 4 months ago

“Very straightforward process to get a quote and set up a new policy. Have only set up a policy and happy with the service”

Helpful Report

Posted 4 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 4 months ago

“Easy to use website/quoting - only just signed up so no comment on other customer service etc!”

Helpful Report

Posted 4 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 4 months ago

Homeprotect is rated 4.5 based on 3,461 reviews