Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.42

4.4 Rating 3,060 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After my father died I needed to renew insurance cover on the house. This will be required until the house is sold. However 'normal' insurance cover will not apply to an empty house. But Homeprotect came to the rescue. The proposal was simple to complete and the staff were very helpful. Cover was provided at the same as 'normal' and without delay. Much appreciated and strongly recommended”

Helpful Report

Posted 3 months ago

Your 5-star feedback made our day Peter! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Did all online really quickly with no issues at all. The price was fair for what you get as coverage.”

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Posted 3 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Was really easy process and the cover was a good price.”

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Posted 3 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 3 months ago

“I needed building insurance for my parents house whilst it is empty following their deaths and I found "homeprotect" to be competitively priced and the policy very straightforward to follow and purchase.”

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Posted 3 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you, Clive! Thank you, The Homeprotect Team.

Posted 3 months ago

“Very happy with the service I received and the lady on the phone who was very kind and helped us.”

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Posted 3 months ago

Great to hear we could help you, Robert! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 3 months ago

“Great price service and follow up”

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Posted 3 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“Good online quote system I then needed to clarify a few things which I did by phone. All dealt with clearly and competently. All the paper work arrived as promised”

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Posted 3 months ago

Thank you so much for your amazing review, Andrew! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 months ago

“Excellent price for my home insurance. Agent was very helpful and knowledgeable. Would highly recommend”

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Posted 3 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 3 months ago

“Very reasonable prices”

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Posted 3 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“I found the process fast and straightforward, with a highly competitive price. The only downside is that accessing the portal requires a new access link each time, as there is no username and password option.”

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Posted 3 months ago

Thank you for the positive feedback! I have sent your comments to our team to look into how we can improve. Thank you, The Homeprotect Team.

Posted 3 months ago

“very happy with our customised quote from Homeprotect. It meets all of our needs and hassle-free”

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Posted 3 months ago

Thank you so much for your amazing review, Fachtna! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 months ago

“Great and efficient service to purchase insurance, highly recommended.”

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Posted 3 months ago

Your 5-star feedback made our day, Glenda! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Completing the form was easy and the price was competitive.”

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Posted 3 months ago

That's what we like to hear, Patricia! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“Inexpensive. Easy to sign up. No fuss!”

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Posted 3 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“We have been with you for quite some time now and the reasons being are the pricing, the professional attitude, the easiness of renewal of our coverage and the way we have been dealt with when we have contacted yourselves all go towards securing our custom. Thank you.”

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Posted 3 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Setting this insurance up was easy and the customer service excellent”

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Posted 3 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“Needed to get home insurance for my Mums house, she recently died. Her existing insurer doubled the price and excluded contents & other bits. Homeprotect was recommended, quick and easy to obtain and much cheaper with more cover”

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Posted 3 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 3 months ago

“Easy to navigate the website and using the online customer service chat was fast and informative, no waiting for a call back or texting a robot!”

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Posted 3 months ago

Your 5-star feedback made our day, Kelstone! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Amazingly done with speed and care, and was on time, thanks”

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Posted 3 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“very easy to deal with”

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Posted 3 months ago

That's what we like to hear, Katy! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

Homeprotect is rated 4.4 based on 3,060 reviews