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Homeprotect Reviews

4.4 Rating 3,154 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,154 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Homeprotect was the best value for money choice on Confused.com. It was easy to sign up.
Helpful Report
Posted 3 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
The whole process was as simple as it gets. The form/questions are very comprehensive and easy to follow. Overall a very good experience and what was a total bonus was the cost. Very competitive, giving additional features not offered at the same price and in many cases far lower.
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Posted 3 months ago
We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.
Posted 3 months ago
The whole renewal procedure was straightforward
Helpful Report
Posted 3 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Good policy and easy to renew. Never had to claim thankfully. (Touch wood)
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Posted 3 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 months ago
So far so good. The policy has just started and hopefully I won't need to make a claim. As previously reviewed, I had good experience purchasing insurance from AXA Homeprotect. Needed to use the Chat facility to ask questions and make some on-the-fly changes to the quote which worked really well. Saved over 20% on same quote thanks to Discounts for Teachers website as my wife is a teacher.
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Posted 3 months ago
Your 5-star feedback made our day Gary! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 months ago
Great customer service easy to use the web site, fantastic price very professional.
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Posted 3 months ago
Thank you for the positive feedback, Roger! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 months ago
Cheapest price by far I could get for my renewal with the high level of cover I wanted so well pleased
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Posted 3 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Excellent value
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Posted 3 months ago
That's what we like to hear David! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
All good thanks
Helpful Report
Posted 3 months ago
Thanks for your positive review. The Homeprotect Team.
Posted 3 months ago
I have been a customer a few years now, this year however my policy had increased and it saddened me having never claimed on this property in over 23 years. So i called you up and asked if it was possible to make my charge, cheaper. The polite lady talked me all through my policy in detail, we tweaked a few things and it made my policy more affordable. I was very thankful for the time the lady took to explain it and nothing was too much trouble for her.
Helpful Report
Posted 3 months ago
Thank you for the positive feedback, Lisa! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 months ago
Very easy to buy your insurance a good price and everything was correct
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Posted 3 months ago
That's what we like to hear, Margaret! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Most renewal letters come with massively hiked up prices. You have to start shopping around all over again. Not so with Homeprotect. It's renewal price wasn't a stretch.
Helpful Report
Posted 3 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Very easy to use website. Gives me the exact policy I needed. Great range of cover and extras.
Helpful Report
Posted 3 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 3 months ago
Great ervice, great price - exactly what I needed!
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Posted 3 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 months ago
All good, nice and easy to arrange good cover for a price that beats the competition ! Regards Roy x
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Posted 3 months ago
That's what we like to hear, Roy! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
I’ve been with Homeprotect for several years and have found the service so far to be very good. The yearly increase has been sensible (as I’ve not made a claim) the cover is what I’ve needed and so happily will continue to stay with them
Helpful Report
Posted 3 months ago
We’re delighted to see your 5-star review Maria! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 3 months ago
Always helpful & efficient.
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Posted 3 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 months ago
Very easy to use home insurance at a good price
Helpful Report
Posted 3 months ago
That's what we like to hear Daniel! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Very easy to buy, great service, highly recommend
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Posted 3 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 months ago
Went on line for a comparison quote very pleased with the price 400 pounds cheaper than I was quoted. Highly recomended
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Posted 3 months ago
We strive to offer cover that others can't, so it's great to see we could do that for you Janet! Thank you, The Homeprotect Team.
Posted 3 months ago
Homeprotect is rated 4.4 based on 3,154 reviews