Homeprotect Reviews

4.4 Rating 2,629 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,629 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Customer service is excellent. Staff are always friendly and professional. I’ve not had cause to make a claim as yet but on present experience I believe this would be equally good.
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Posted 1 year ago
You've got that right Jonathan! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 1 year ago
I made a silly mistake confusing your company with another, and your customer service were very understanding and polite.
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Posted 1 year ago
We are always happy to help! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 1 year ago
I made a saving of 50% on my home insurance policy with Homeprotect. I only wished I'd chosen them earlier!
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Posted 1 year ago
Better late than never Alison! We're thrilled we managed to save you all that money! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 1 year ago
First time purchaser from Homeprotect prices very competitive and encouraged by positive reviews.
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Posted 1 year ago
We aim to please! Great to see you have had a 5-star experience! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 1 year ago
Quick and easy to take out a policy at a good price, documents were provided really quickly afterwards
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Posted 1 year ago
Great to see you have had a 5 star experience with us! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 1 year ago
I was really surprised with the level of cover than I have secured for the price. It is also nice to have everything done online in cousins the documents emailed to me. This makes it much easier to manage and locate.
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Posted 1 year ago
We strive to be the best and it's great to see you got the best! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 1 year ago
easy and explained well
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Posted 1 year ago
We like to make your experience with us hassle-free Jason! Thank you for your 5-star review. Angela at The HomeProtect Team.
Posted 1 year ago
Simple online application and very good value premium
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Posted 1 year ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 1 year ago
Simple straightforward process and really good price covers, everything that’s needed.
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Posted 1 year ago
We like to make your experience as enjoyable as we can! Thank you for your 5 star feedback. Angela at The HomeProtect Team.
Posted 1 year ago
Did online quote with homeprotect coming out as top 3. Looked at what is included in the policy and purchased as this was the o e best suited to me. A great price and great after sales with a key fob to add to my keys as a info tag if anyone finds them there is a reward for the return and thought a great idea. Happy customer.
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Posted 1 year ago
That's what we like to hear Mark! Great to see you have had a 5 star experience with us. Angela at The HomeProtect Team.
Posted 1 year ago
Excellent price and home insurance to cover all types of property in our case a second home,which in the past is sometimes difficult to get . Extremely happy with what I purchased.
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Posted 1 year ago
That's what we like to hear! Thank you for your great review. Angela at The HomeProtect Team.
Posted 1 year ago
Home Protect Davis-Group protects AXA Profits! Not your homes!
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Posted 1 year ago
Sorry to read of your disappointment Paul, that is never our intention. I can see we have sent you a final response letter regarding your complaint. Should you not be happy with the outcome, you do have the option to take this to the Financial Ombudsman, which we have detailed in the correspondence sent to you. Thank you, Angela at The HomeProtect Team.
Posted 1 year ago
My issue was dealt with promptly, efficiently and very smoothly. I am extremely happy with the service and support I received
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Posted 1 year ago
We are thrilled you have had a 5 star experience with us Warren! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 1 year ago
Very easy and quick way to buy house insurance online, it was also the cheapest quote by 20%. I would recommend to anyone!
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Posted 1 year ago
We aim to be the best Mike! We're delighted we managed to save you money! Thank you, Angela at The HomeProtect Team.
Posted 1 year ago
A very easy negotiated site ,excellent service and competitive pricing policy .A first rated service .
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Posted 1 year ago
That's what we like to hear Andy! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 1 year ago
Roof blew off in the storm earlier this year. Although it took a while they paid out in full and kept me informed throughout the process. Excellent job.
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Posted 1 year ago
We strive to take on the stress of making a claim so you don't have to Mark! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 1 year ago
The first
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Posted 1 year ago
Thank you for your 5 star review Mehareg! Angela at The HomeProtect Team.
Posted 1 year ago
This is the second year we have renewed our home insurance with Home Protect. We take every precaution not to call on the company under the insurance. Our house is in a quiet rural area and it is good to know we are well protected.
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Posted 1 year ago
We like to stay loyal to our customers! Thank you Alex for your 5 star review. Angela at The HomeProtect Team.
Posted 1 year ago
Very competitive quote and easy to deal with
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Posted 1 year ago
We aim to please! Thank you for your 5 star review! Angela at The HomeProtect Team.
Posted 1 year ago
Provided good cover at a reasonable price. No hassle easy to understand and complete the proposal for home and content insurance. Documents transferred across without delay.
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Posted 1 year ago
We like to make your experience as easy as we can David! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 1 year ago
Homeprotect is rated 4.4 based on 2,629 reviews