Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.42

4.4 Rating 3,059 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to apply and a competitive price”

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Posted 2 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 2 months ago

“Features offered fully met my needs, the price is very competitive and the service efficient.”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 2 months ago

“Found Homeprotect on go compare easy to sort I thought so I rang when I had a query an extremely nice man I think his name David helped me through problem and asked if there was anything else I needed which I didn’t as he resolved them . Hence I’m now a customer.”

Helpful Report

Posted 2 months ago

We’re delighted to see your 5-star review Linda! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 months ago

“They provided the best quote on Compare the Market and there were no additional costs when I reviewed my quote on their website. The transaction went through quickly and efficiently so I am happy to recommend homeprotect.”

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Posted 2 months ago

Thank you so much for your amazing review Clive! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 2 months ago

“We were looking for insurance for our new home having exchanged on our sale. We are buying a renovation and it was incredibly hard to find insurance. Home Protect solved all our problems. 100% recommend.”

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Posted 2 months ago

Your 5-star feedback made our day Sue! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 months ago

“I have always had a very good level of customer service from Homeprotect. They are one of the view insurers that could provide comprehensive cover for us as we also run a business from home. They are also competitive on price.”

Helpful Report

Posted 2 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 months ago

“Assistance from customer service on 2 occasions while obtaining my online quote for my late Mother's property was excellent”

Helpful Report

Posted 2 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 months ago

“Good 5 star all round service,”

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Posted 2 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 months ago

“Reasonable price Initial questions very straightforward and clear, without jargon. The process was surprisingly easy to navigate.”

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Posted 2 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 months ago

“So far so good. Renewal process on time and easy to renew. General communication/administration is good. Big suprise on this year's premium as I benefitted from a premium discount as it had been offered to new customers- refreshingly good news!”

Helpful Report

Posted 2 months ago

Thank you for the positive feedback, Peter! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 2 months ago

“Great price and features. Very good value”

Helpful Report

Posted 2 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 months ago

“Just brilliant really liked the way they set out and explain and offered the various add ons.”

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Posted 2 months ago

Your 5-star feedback made our day Andy! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 months ago

“Great experience. Very helpful customer service.”

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Posted 2 months ago

We are always happy to help, Laura! Thank you for your feedback. The Homeprotect Team.

Posted 2 months ago

“Very impressed with the service. I asked for a hard copy & was told immediately this was no problem - I received the hard copy a couple of days later. Well done HOMEPROTECT 👍🏻”

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Posted 2 months ago

Your 5-star feedback made our day, Patrick! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 months ago

“Really prompt service in February storm damage claim. Due to falling tiles above our front door, a neighbour got help quickly. We actually cancelled claim but continue to be with you”

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Posted 3 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 months ago

“Didn't have to make a claim during my contract, but set up was easy and reasonably priced considering the flood risk in our area”

Helpful Report

Posted 3 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Homeprotect provided me with the right insurance for my needs and it was simple to fill in the online forms to then receive a quote. I was pleasantly surprised with the quote figure as it was in line with what I had hoped for. The cover is perfect for me and the paperwork comes through immediately you sign up. I am very happy with it and have peace of mind for another year.”

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Posted 3 months ago

Your 5-star feedback made our day, Angela! We're committed to continuing to exceed your expectations, Angela. Thank you, The Homeprotect Team.

Posted 3 months ago

“Smooth and effortless process; excellent value home and contents insurance and adding items very easy to navigate. Highly recommended provider.”

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Posted 3 months ago

Thank you so much for your amazing review, John! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 months ago

“Excellent service, easy to order product and good value for money.”

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Posted 3 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“I felt I had wrapped myself in a warm blanket, feeling comfortable I had not been overcharged.”

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Posted 3 months ago

Thank you so much for your amazing review Mr Alderson! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 months ago

Homeprotect is rated 4.4 based on 3,059 reviews