Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,945 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great on price and cover levels. More competitive than most”

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Posted 2 months ago

That's what we like to hear, Maddy! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 months ago

“contacted customer service with regards to my policy renewal, person was very helpful and answered my questions, thus I renewed my policy”

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Posted 3 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 2 months ago

“So far I had a lovely introduction from them. I look forward to their help”

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Posted 3 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 months ago

“the agent was very helpfull went though every thing with me and fairly quick she said if i need any help with any thing to ring up and if i want to add some thing i most get in touch great price and excellent cover we are very happy with every thing”

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Posted 3 months ago

Great to hear we could help you, Christine! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 2 months ago

“An amazing company sorted us out when we had a house break in”

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Posted 3 months ago

Thank you so much for your amazing review Pearl! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Can't comment on the claim process as yet but underwriting seems to be price efficient compared to other insurers. Also there was a lot of other add-ons as part of the price which made it a better choice.”

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Posted 3 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you Selena! Thank you, The Homeprotect Team.

Posted 3 months ago

“Quick, easy. All covered in a matter of minutes.”

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Posted 3 months ago

That's what we like to hear Helen! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“Came up as the cheapest quote even with an element of extra emergency cover as standard. Polite, well-versed staff member spoken to over the phone who was very familiar with the product.”

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Posted 3 months ago

We’re delighted to see your 5-star review Glenn! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 months ago

“Very easy to deal with and competitive pricing, many thanks”

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Posted 3 months ago

That's what we like to hear Richard! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“Very professional very competitive gray cover thank you”

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Posted 3 months ago

Thank you so much for your amazing review Onofrio! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 months ago

“Dealt with mums property quickly as gone in a home so not straight forward but was made easy for us thankyou”

Helpful Report

Posted 3 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Very helpful, and clarified a few concerns with the type of property I bought! All in all great service.”

Helpful Report

Posted 3 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 months ago

“Have been with Homeprotect for a few years, when my autorenewal notice came up I tried quite a few other quotes but could not match my renewal price with Homeprotect so accepted the renewal.”

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Posted 3 months ago

Thank you for the positive feedback Michael! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 months ago

“Easy to set up......pay......done :)”

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Posted 3 months ago

That's what we like to hear David! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 months ago

“I have only just taken out a home insurance policy with HomeProtect so can only comment on using their website to get and accept a quote. I found the website straight forward and my insurance has just started , so all good so far.”

Helpful Report

Posted 3 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

“Very informative everything explained and helpful. Price was reasonable”

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Posted 3 months ago

Thank you so much for your amazing review Kathleen! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 months ago

“Found this to be an easy straight forward experience, all relevant information was readily availed and easy to navigate, with the right amount of information”

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Posted 3 months ago

Thank you so much for your amazing review! We're committed to continuing to exceed your expectations. The Homeprotect Team.

Posted 3 months ago

“Simple enough to do online and a good price. Only thing I missed was the option to have paper copy of cover sent out.”

Helpful Report

Posted 3 months ago

Thank you for the positive feedback! We’re glad you had a good experience with us. I have raised a request for the documents to be sent to your correspondence address by post within 3-5 working days for you. Thank you, The Homeprotect Team.

Posted 3 months ago

“Renewed my insurance for the 3rd year and managed to save on my renewal through a call direct to Homeprotect. Very good customer care and service acknowledging a more competitive renewal could be achieved. Was also told there would be cash back of £65 to come through in a couple months from renewal so wait for this to come through. All in all easy process and paperwork emailed through on the day.”

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Posted 3 months ago

Thank you so much for your amazing review Gus! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 months ago

“I spent some time talking to brokers and insurance companies to insure a timber lodge that will be left vacant for extended periods. I eventually came across Home Protect and found that they are able to insure the property at a price comparable with regular buildings insurance. I signed up immediately and feel very secure knowing that the policy is underwritten by AXA.”

Helpful Report

Posted 3 months ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 months ago

Homeprotect is rated 4.4 based on 2,945 reviews