Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.44

4.4 Rating 3,301 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,301 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Susan was the best advisor I’ve ever spoken to she took her time firstly listening to what I needed then explaining everything . Even ringing me back when we got cut off”

Helpful Report

Posted 3 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“First day and so far so good. All electronic but looks effective. Proof of the pudding will be if and when we require to speak to an operative. Hopefully this will never happen. Recommend on limited experience.”

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Posted 3 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“I was struggling to find a tailor made house insurance policy and when I rang Homeprotect just for a chat I found them helpful informative and just right for my needs. I'm a new customer but I'm sure I will remain with them as they are competitive and efficient.”

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Posted 3 weeks ago

That's what we like to hear. Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

“I had been very anxious about house insurance as I live in a listed property and previous insurers not very keen to continue to insure listed properties despite not having made a claim for years. I had been recommended Homeprotect by a few friends and I was delighted with the service. I spoke to a really helpful and efficient member of staff and the price of the insurance was very competitive. I feel like a weight has been taken off my shoulders. Thankyou Homeprotect.”

Helpful Report

Posted 3 weeks ago

Thank you for your review, Karen! We're so pleased we could help ease your concerns and provide the right cover for your listed property. It's great to hear our team was helpful and the price competitive. The Homeprotect Team.

Posted 3 weeks ago

“Homeprotect policy was simple to buy and a very competitive price.”

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Posted 3 weeks ago

Thanks for your feedback, Aileen! We're glad you found the policy simple to buy and competitively priced. That’s exactly what we aim to deliver! The Homeprotect Team.

Posted 3 weeks ago

“Very easy to sign up, great cover and a really great price. Very happy indeed.”

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Posted 3 weeks ago

Thanks for the lovely feedback, James! We're so glad signing up was easy and that you're happy with the cover and price. The Homeprotect Team.

Posted 3 weeks ago

“Website easy to use & information is clear”

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Posted 3 weeks ago

Thanks for your feedback, Ruth! We're glad you found the website easy to use and the information clear. The Homeprotect Team.

Posted 3 weeks ago

“I changed my insurance company three years ago and after researching online I found Homeprotect which matched my requirements perfectly. on the two occasions I have spoken to an adviser (to renew my policy) I have been attended to courtiously and efficiently. I am well satisfied with the service I get from Homeprotect”

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Posted 3 weeks ago

Thank you for your continued trust over the past three years, Philip! We're so pleased Homeprotect matched your needs and that our advisers provided courteous and efficient service. The Homeprotect Team.

Posted 3 weeks ago

“Found the whole experience great, filled in all the questions needed then revived our quote. Then straight through to payment no problems at all.”

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Posted 4 weeks ago

Thanks for the great feedback, Carol! We're glad the process was smooth from filling in the details to receiving your quote and completing payment. That’s exactly the experience we aim to deliver! The Homeprotect Team.

Posted 3 weeks ago

“Price excellent and cover provided is exactly what we needed.”

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Posted 4 weeks ago

Thank you for your feedback, Gerard! We're delighted to hear that the price was excellent and the cover matched your needs perfectly. Providing great value and tailored protection is what we strive for, so it’s fantastic to know we delivered on that. The Homeprotect Team.

Posted 3 weeks ago

“Pleased to have become a customer application was straightforward, thank you Home protect.”

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Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“I spoke to a real person and they were polite and helpful.”

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Posted 1 month ago

We are always happy to help Michael! Than you for your feedback. The Homeprotect Team.

Posted 1 month ago

“Really easy process to set up home insurance at a very reasonable price. Thank you”

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Posted 1 month ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Have been with Homeprotect to cover my property with specific needs for few years. Very Competitive price. The yearly renewable is auto generated, a phone call to discuss the cost to be re-evaluated is welcomed and useful to manage cost.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“So easy to set up and brilliant prices”

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Posted 1 month ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 1 month ago

“Very professorial, helpful and efficient service”

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Posted 1 month ago

We are always happy to help Sonia! Than you for your feedback. The Homeprotect Team.

Posted 1 month ago

“Easy to fill in quote, competitively priced whilst being very clear on what is and what isn’t covered. Super happy with my new policy, it almost matches my previous one with a competitor which were about to charge me 3 times more for the same cover! Also feels good knowing that the policy is underwritten by a well known insurer.”

Helpful Report

Posted 1 month ago

Thanks so much for your great feedback! We're thrilled to hear you're happy with the clarity, value, and trusted cover of your new policy. Thanks, The Homeprotect Team!

Posted 1 month ago

“good fast service, very helpful appears to be excellent value again, thank you.; j nicolson”

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Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Easy to set up online and quick as well”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Good value for money and good website”

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Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

Homeprotect is rated 4.4 based on 3,301 reviews