Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.4 Rating 3,152 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,152 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Easy on-line process; efficient chat-help.
Helpful Report
Posted 1 week ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 week ago
Competitive prices,and all details explained in detail by very knowledgeable telesales assistant. Easy to set up then and there
Helpful Report
Posted 2 weeks ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 weeks ago
Been with them for 4 years and they have always been competitive on price. Although I’ve not had to make a claim, they have always been very helpful every time I have spoken to them.
Helpful Report
Posted 2 weeks ago
We’re delighted to see your 5-star review Ash! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Have been with HomeProtect for 10 years +. Never a long wait on the phone, always pleasant and more importantly my insurance has actually gone down for the last two years!
Helpful Report
Posted 2 weeks ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Very easy to arrange building and content insurance and best price available
Helpful Report
Posted 2 weeks ago
We strive to offer cover that others can't, so it's great to see we could do that for you Cathy! Thank you, The Homeprotect Team.
Posted 2 weeks ago
They have been very good about a on going claim I have they are a little slow get some contractors in to make the repairs and I am still waiting for contact and the excess is a lot more than I was expecting but Thats what it is ..
Helpful Report
Posted 2 weeks ago
Thank you for the feedback! I have sent your comments to our team to look into how we can improve. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Buying home insurance was really straight forward with HOMEPROTECT. Simply filled out the questionnaire and opted to make monthly DD payments. No follow up phone call asking the same questions as online application form, unlike other competitors.
Helpful Report
Posted 2 weeks ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
All nice and easy to set up, quick and efficient. And a better rate than other quotes I'd had so very happy so far.
Helpful Report
Posted 2 weeks ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 weeks ago
No problems
Helpful Report
Posted 2 weeks ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
I’ve been searching for an insurer to renew my home contents. I have found every step of the online process with Homeprotect easy & reassuring. All questions have a handy help option. I appreciated the add on features and clarity of site design & customer service.
Helpful Report
Posted 2 weeks ago
I was very happy with Homeprotect. I initially got my quote online and subsequently spoke to a member of staff as I needed to make some adjustments to the quote. Very helpful.
Helpful Report
Posted 2 weeks ago
That's what we like to hear, Janet! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
Excellent company. I am a relatively new customer and was impressed by the advice and great customer service. Prices reasonable Thank you
Helpful Report
Posted 2 weeks ago
Thank you so much for your amazing review, Becky! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 weeks ago
Piece of mind being an AXA company, understood bespoke needs and competitive quote.
Helpful Report
Posted 3 weeks ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Excellent service
Helpful Report
Posted 3 weeks ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
Never had to make a claim but seemsike a good reliable company to deal with.
Helpful Report
Posted 3 weeks ago
Thank you so much for your amazing review Jim! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 weeks ago
Hassle free set up, regular updates and value for money A⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 3 weeks ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Very detailed explanation of what I was getting for my money. Everything I wanted to upgrade was facilitated with the word NO never being used-well done
Helpful Report
Posted 3 weeks ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Impressed by level of insurance cost and ease of application
Helpful Report
Posted 3 weeks ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 weeks ago
All good, not claimed yet but price is reasonable and service good. 👍
Helpful Report
Posted 3 weeks ago
Thank you for the positive feedback,! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Renewed house and contents insurance with homeprotect. Simple to change from my old provider and having been with them before I know they provide a good service when needed.
Helpful Report
Posted 3 weeks ago
We’re delighted to see your 5-star review, Juan! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Homeprotect is rated 4.4 based on 3,152 reviews