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Homeprotect Reviews

4.5 Rating 3,467 Reviews
89 %
of reviewers recommend Homeprotect
4.5
Based on 3,467 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Perfect Competitive rates very good value for money Customer service was excellent and helped me with any questions
Helpful Report
Posted 1 week ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
Very good service. Best insurance policy around.
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Posted 1 week ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 week ago
I am a pensioner and the lady on the phone was very very helpful and went through very slowly with me. Everything very happy with your service.
Helpful Report
Posted 2 weeks ago
Thank you for the positive feedback, J Caine! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 week ago
simple quick and easy for somebody who cant use a computer very well and very good price
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Posted 2 weeks ago
Thank you so much for your amazing review, Clive! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 week ago
I am happy with insuring my buildings and contents with Home Protect,. It was very easy to renew my policy this year.
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Posted 2 weeks ago
Your 5-star feedback made our day, Barbara! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 week ago
Easy to navigate web site and good value for money
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Posted 2 weeks ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 2 weeks ago
Very easy company to deal with , at a very competitive price I would recommend home protection to all my family and friends 👍
Helpful Report
Posted 2 weeks ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 weeks ago
Sarah was amazing in helping me arrange the right insurance for my holiday home.
Helpful Report
Posted 2 weeks ago
Thank you for the positive feedback, Fiona! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
My experience of gaining another policy through Home protect was yet again a very positive one. The lady I dealt with was fantastic very knowledgeable and took the time to make sure that I understood everything that I was committing myself to regarding insurance of my second property. A five star performance and thank you very much for your time, it put me at ease knowing my property was correctly insured, unlike my previous vendor. Thank you very much.
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Posted 2 weeks ago
We’re delighted to see your 5-star review, Robert! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Had to purchase Unoccupied House Insurance following my Dad's permanent move into a nursing home. Having got some astronomical quotes from recommended insurers I went to Homeprotect and insured for under £300 instead of £1600! I found website easy to navigate and it was very clear that Unoccupied Insurance is limited to just FLEEA.
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Posted 2 weeks ago
That's what we like to hear, Mary S! Thank you for your 5 Star review. The Homeprotect Team.
Posted 2 weeks ago
Competitive and value for money. Clear and concise and saved much money. Website is easy to navigate and simple explanations
Helpful Report
Posted 2 weeks ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
Everything first class right from obtaining the quote to payment and obtaining cover plus receiving the documents - all at a very competitive price AND very easy to deal with.
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Posted 2 weeks ago
That's what we like to hear Mark! Thank you for your 5 Star review. The Homeprotect Team.
Posted 2 weeks ago
Very easy to complete the application process and documentation received within minutes.
Helpful Report
Posted 2 weeks ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 2 weeks ago
Have only just taken out the policy and hopefully won’t have to make a claim but if the process is as easy as taking out the policy was then all will be good. Information was sent promptly and the web portal is easy to understand.
Helpful Report
Posted 2 weeks ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Very competative prices, excellent customer services, understood my situation and pointed me in the right direction. Thanks
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Posted 2 weeks ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Easy and straightforward setting up a policy for a house during probate. Very good price and peace of mind as the house is at the other end of the country.
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Posted 2 weeks ago
We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.
Posted 2 weeks ago
Having negotiated the purchase of a property in Dorset, I needed to add Buildings insurance cover on exchange of contracts forming part of the terms of sale. Went through comparison website to obtain quote and Homeprotect proved to be the better company, chiefly because Legal Services & Accidental Damage protection were included as part of the premium.
Helpful Report
Posted 2 weeks ago
That's what we like to hear, Humphrey! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
For the first time, a renewal quote cheaper than the previous year!!
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Posted 2 weeks ago
That's what we like to hear, Pete! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
Extremely happy with Homeprotect, great customer service and excellent customer support!
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Posted 2 weeks ago
We’re delighted to see your 5-star review, Nic! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Great customer service & care
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Posted 2 weeks ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Homeprotect is rated 4.5 based on 3,467 reviews